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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,176 Trustpilot reviews

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Andrew’s service was greatly appreciated.

Andrew’s service was greatly appreciated. Responses were fast and reassuring. Rescheduling my Access to HE Diploma was stress free after having academic setbacks. Thank you!

Alisha S. 22 Sep 2026
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Jarel was very supportive

Jarel was very supportive in helping me choose the right course for me. He answered all my questions clearly. The application process was quick and easy and Jarel helped me through the whole process

Yasmin A. 22 Sep 2026
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Excellent customer service

We spoke to Adam today to arrange Functional Skills Level 2 Maths online tuition and the exam for my daughter, Paige, and I was so impressed with the service we received. Adam made the whole process feel incredibly straightforward and put us completely at ease. He clearly explained how the course works, the success rate, the exam process and the fact that there are up to three attempts if needed. He also took the time to go through the payment instalment options and explained exactly how the interest and repayments would work, so we knew what we were signing up for. Every question we had was answered clearly and patiently. Adam was friendly, knowledgeable and very pleasant to deal with, and by the end of the call we both felt genuinely excited and positive about getting started. This feels like an ideal solution for Paige and exactly what she needs to achieve her Level 2 Maths qualification. Thank you, Adam, for making what could have felt quite daunting into such an easy and positive experience. Excellent customer service.

clare J. 21 Sep 2026
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Both Chloe and Samuel have made my…

Both Chloe and Samuel have made my experience with learndirect wonderful so far. They have been very helpful by helping me enrol earlier and answering my questions.

Marwa 21 Sep 2026
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Thank you Danyal

Thank you Danyal, you made my experience very smooth and easy.. I am happy i had this opportunity. Thanks Maged

Maged H. 21 Sep 2026
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Jordan x

Jordan was so helpful from start to finish. He provided me with excellent advice and a clear understanding of the course I was looking to enrol on. He was polite, caring and extremely knowledgeable, making the whole experience easy and reassuring. I would be more than happy to receive customer service from Jordan again and would highly recommend him to anyone looking for support and guidance. Thank you so much for all your help, Jordan. It’s greatly appreciated. You’re a credit to the team! X

Chloe M. 21 Sep 2026
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