Company History

learndirect was launched in 2000 by Ufi. The government created Ufi two years earlier, in 1998, in response to the New Labour concept of a University for Industry. Ufi was given a remit to use new technology to transform the delivery of learning and skills across England, Wales and Northern Ireland. Through learndirect this vision has been realised. Even back then, we challenged the norm and took a bold step to deliver learning online.  In doing so, we have built a unique and market leading position – using technology to provide learning solutions.

learndirect has become the UK’s leading online learning provider, reaching into local communities, the workplace and people’s homes with flexible, accessible and supported online learning. With a mission to transform the skills and productivity of the working population by using technology to bring people together to work, share and learn online, we have shown how we can transform people’s lives and help businesses thrive.

Our work has needed to evolve to reflect the changing demands of our learner, the sector, as well as the political and economic landscape.  Technology enables to us to do this – the explosion and power of the internet pushes us to find new ways to help people and businesses achieve their goals.

In 2011, the Ufi Charitable Trust (UCT), sold Ufi Ltd and learndirect to private equity house Lloyds Development Capital (LDC).

JHP

JHP Group Limited was established in 1983 by JH Pitman, with a family history of training commitment dating back almost two centuries.

In early 2010, a management buy-out by the Executive Board in partnership with LDC (Lloyds Development Capital) gave significant growth opportunities to the business, and enabled skills and employability services to be offered to many more customers.

In Autumn 2012 learndirect and JHP merged under the learndirect name to offer a wide range of customers a seamless service such as: employability support to help people find a job; skills crucial to getting and retaining a job like maths, English, IT and soft skills like communication and team building; in-work training through online courses and Apprenticeships. We have a comprehensive offer to customers and can build continuous learning journeys from pre-entry courses and qualifications to level 4 and beyond.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,766 Trustpilot reviews

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The service was great

The service was great it was delivered in a calm and friendly manner, all questions were answered comprehensively and it was quite engaging. Options for payment were given with detailed explanations . Generally it was an exciting service as I achieved my goal instantly.

Ekeoma I. 28 Aug 2026
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Very helpful and supportive

The customer service provided by Samuel A was really helpful and supportive, he answered all of our questions and was very friendly throughout.

Leah P. 27 Aug 2026
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Jarel

Jarel was absolutely lovely on the enrollment call with me. He was very friendly and enjoyed a good laugh! I definitely felt comfortable and heard on the call.

Ashlee T. 27 Aug 2026
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I’d like to give a huge thank you to…

I’d like to give a huge thank you to Yulia for all her help enrolling onto my course. She was incredibly patient, clear, and walked me through every step so I felt confident the whole way. She answered every question quickly and made what could have been a confusing process really easy and stress-free. I really appreciate her support and couldn’t have done it so smoothly without Yulia. Highly recommended!

Khalisha P. 27 Aug 2026
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Laura was great

Laura was great. Very friendly, engaging and knowledgeable about the courses and linking to what I want to learn to meet my goals.

Adele 27 Aug 2026
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Great TEFL Course through i-to-i

I did the Level 3 120 Hour Online TEFL Course with i-to-i TEFL, which is part of learndirect Digital Group. The course materials were clear and easy to follow. It helped me build more confidence in lesson planning and teaching English to students of different levels. Customer support was also helpful when I had questions. I’m happy with my experience and would recommend i-to-i TEFL to anyone who wants to start teaching English online or abroad.

Ogbodo C. 27 Aug 2026
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