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What our learners say about studying with learndirect.
What Our Learners Say
It was a great experience and I would…
It was a great experience and I would like to commend Thomas for his outstanding coordination and dedication. His positive attitude, efficiency, and commitment to helping others made a real difference. His support and professionalism are greatly appreciated, and he is a valuable asset to the team.
Sean was brilliant and so helpful
Sean dealt with me, helped me threw everything and answered my questions brilliantly so I understood everything, We even had a great laugh on the phone too and that topped everything for me, I can’t recommend Sean enough Thank you Sean
Sean C has been amazing and so…
Sean has been amazing and so helpful today, called when he said he would and did the best he could for me. Sean was kind and made things easy. Thank you
Excellent support and guidance
I spoke with a gentleman called Nathan today. He was very friendly and took me through all of the available options for the course I am interested in. He explained everything in great detail, made sure I understood everything and was very patient with me during the call. He ensured that all of my questions were answered and that I felt confident about the next steps before ending the call. His professionalism, knowledge and approachable manner made the whole process much less daunting. Thank you, Nathan, for all your help!
The response was fast accurate and…
The response was fast accurate and satisfying.i am really happy with the service
It was very straightforward
It was very straightforward. Tom is very good to talk to as he is genuine.
Thomas O has been excellent in…
Thomas O has been excellent in assisting me signing up Great telephone skills Good product knowledge
Laura Campbell Helped Bring My Dream to Life
I cannot recommend Laura Campbell highly enough. From our very first conversation, she took the time to truly understand my goals, aspirations, and long-term vision of building a business working with dogs. Rather than simply recommending a course, Laura carefully explained the different canine qualifications available, the relevant regulations, accreditation routes, and how each qualification could support different career pathways within the industry. Her knowledge was exceptional, and it was clear she genuinely understands both the education sector and the canine profession. She answered every question with patience, honesty, and enthusiasm, ensuring I felt confident in making the right decision for my future. At no point did I feel rushed, Laura was genuinely invested in helping me choose the pathway that was right for me. What stood out most was her genuine passion for animals. That passion came through in every part of our conversation and made the experience both enjoyable and inspiring. She helped bring my dream of working in a career I truly love into focus, giving me confidence that I am taking the right steps to build a successful future doing something I am passionate about. Laura is knowledgeable, professional, approachable, and incredibly supportive. She is a real credit to Learndirect and an outstanding ambassador for the organisation. Thank you, Laura, for your patience, encouragement, and for helping me take the first step towards making my dream a reality.
Very First Customer Review
So far, I have been able to receive appropriate standards of customer service. Although, there can be delays due to obvious reasons - the overall service has been quite good so far. Overall, I am 100% strongly satisfied.
Amazing service by Jarel Reyes
Amazing service by Jarel Reyes. Very efficient and enrolled onto the course with in 25 minute phone call
I would like to say that Freddie has…
I would like to say that Freddie has been outstanding, amazing, and incredibly helpful. Made things so much easier for me. While signing up, we talked about Fiji. His kindness and expertise made a huge difference. Well done, Freddie, keep up the good job.
Sean guided me through the process of…
Sean guided me through the process of enrolment and setting up monthly payments. He was clear and concise and very helpful.














