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Our Vision and Values

to help you get back into work

Our Mission and Values

At learndirect we want to help people reach their goals and ‌our vision is simple:

Inspiring people to realise their potential

We want people – whatever their background and wherever they live – to think learndirect when they decide they want to improve their lives, whether that’s through learning new skills or getting a job or getting a better one.

We want companies – small and large – to think learndirect when considering how to provide training and improve the skills of their staff.

We want governments and other organisations – both in the UK and further afield – to think learndirect when they want to implement new training schemes for industry or employment programmes for individuals.

We are 100% committed to helping all of our customers achieve their goals and this is underpinned by the values of our organisation:

  • Passionate: we show pride, enthusiasm and dedication in everything that we do for our learners, our customers, ourselves and each other.
  • Agile: we positively embrace and respond quickly to change through a flexible, proactive workforce that seizes opportunities.
  • Courageous: we challenge the norm; continuously improve and create opportunities through our entrepreneurial thinking and sound commercial approach.
  • Empowering: we trust and inspire people to do their best and believe in themselves. We are open to a diversity of ideas, approaches and points of view.

By living and breathing our values, each and every one of our employees look to make our vision a reality.

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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,554 Trustpilot reviews

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Verified

easy to involve and multible way to…

easy to involve and multible way to learn, fexible to gain to goal.

Yuew 10 Oct 2026
Verified

Joe was helpful from the moment I…

Joe was helpful from the moment I enquired about the course until I was enrolled on to it. Very polite and had all the information to the questions I asked.

Shannon 9 Oct 2026
Verified

Ethan was great and answered my…

Ethan was great and answered my questions clearly. Made singing up very simple.

Abeii 9 Oct 2026
Verified

Professional approach

John was very friendly, well spoken, give me all details, patient as I was doing the process in slow motion. Thank you for all your help, I hope other ppl find their way to this company and get the courses that they need x

Oana M. 9 Oct 2026
Verified

Easy

Easy, informative and the advisor was very helpful with advice around the course and payment options.

Nikki 9 Oct 2026
Verified

Daniel was very helpful

Daniel was very helpful and explained the process in detail so no stone was left unturned

Ellis S. 9 Oct 2026
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