Click here to
- Click here to Request a Callback

Our Vision and Values

to help you get back into work

Our Mission and Values

At learndirect we want to help people reach their goals and ‌our vision is simple:

Inspiring people to realise their potential

We want people – whatever their background and wherever they live – to think learndirect when they decide they want to improve their lives, whether that’s through learning new skills or getting a job or getting a better one.

We want companies – small and large – to think learndirect when considering how to provide training and improve the skills of their staff.

We want governments and other organisations – both in the UK and further afield – to think learndirect when they want to implement new training schemes for industry or employment programmes for individuals.

We are 100% committed to helping all of our customers achieve their goals and this is underpinned by the values of our organisation:

  • Passionate: we show pride, enthusiasm and dedication in everything that we do for our learners, our customers, ourselves and each other.
  • Agile: we positively embrace and respond quickly to change through a flexible, proactive workforce that seizes opportunities.
  • Courageous: we challenge the norm; continuously improve and create opportunities through our entrepreneurial thinking and sound commercial approach.
  • Empowering: we trust and inspire people to do their best and believe in themselves. We are open to a diversity of ideas, approaches and points of view.

By living and breathing our values, each and every one of our employees look to make our vision a reality.

 (Vision-and-values-sm-pic.jpg)

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,145 Trustpilot reviews

Read all reviews →
Verified

I had such a great experience speaking Solomon

I had such a great experience speaking with Solomon. He took the time to talk me through the Access to Nursing course in detail and explained everything in a way that was really easy for me to understand. He went through the different course lengths, from 6 months up to 24 months, and explained how the course could help me progress towards university. What I really appreciated was that Solomon didn’t just give me basic information — he broke everything down step by step, answered all my questions, and explained how they can support me with applying to university once I complete the course. He made me feel much more confident about my options and my future plans. Thank you, Solomon, for taking the time to explain everything so clearly and for being so helpful and reassuring. I really appreciate your support!

Vanessa B. 19 Sep 2026
Verified

Nessrine is a very good asset to the…

Nessrine is a very good asset to the team . She made me go through the process verh smoothly . Very hospitable and kind

Leetha 18 Sep 2026
Verified

Pal was excellent today In Helping me…

Pal was excellent today In Helping me get my certificate . Thank Aarti

Aarti S. 18 Sep 2026
Verified

I highly recommend Learn Direct

I highly recommend Learn Direct, to anyone looking to complete Functional Skills courses! I spoke with Callum, and he was absolutely amazing. He is incredibly knowledgeable and provided fantastic, practical advice. As a parent looking for a course for my neurodiverse daughter, finding a company that is patient and understanding is so important. The customer service has been outstanding from the very beginning. I first called yesterday, and since then, the communication has been seamless with very quick replies to all my emails. If you are considering a course, definitely contact them!

Mr H. 18 Sep 2026
Verified

Jordan was calm and patient and talked…

Jordan was calm and patient and talked through what I needed to do

arshpreet K. 18 Sep 2026
Verified

I highly recommend Learn Direct

I highly recommend Learn Direct, to anyone looking to complete Functional Skills courses! I spoke with Callum, and he was absolutely amazing. He is incredibly knowledgeable and provided fantastic, practical advice. As a parent looking for a course for my neurodiverse daughter, finding a company that is patient and understanding is so important. The customer service from Callum has been outstanding from the very beginning. I first called yesterday, and since then, the communication has been seamless with very quick replies to all my emails. If you are considering a course, definitely contact them!

Mr H. 18 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies