Level 3 Diploma in Adult Care (RQF)
- SALE Savings End Midnight Sunday 1st October
- SALE Savings End Midnight Sunday 1st October
Level 3 Diploma in Adult Care (RQF)
This Course at a Glance
Studying for a Level 3 Diploma in Adult Care means you are ready to stand out to employers in the care profession and develop strong care skills and knowledge. Covering essential concepts in modern care, including the duty of care, safeguarding and protection, strategies for promoting well-being and techniques for special individual needs, this course will prepare you for a wide range of roles in healthcare.
If you already work in a care-based position, this qualification will endorse your competencies for senior-level roles in hospitals, domiciliary care, community support and other care settings. This certified adult care course would also allow you to pursue self-employed opportunities in private care roles, for example.
Having this Care Quality Commission (CQC)-recognised course under your belt is a statement of your knowledge, skills and professional standards when it comes to working with adults in a range of care environments (e.g. residential, assisted living, home care, primary care and acute health).
Once you enrol on your Adult Care Level 3 course with learndirect, you will gain access to all our interactive resources. You will be able to login to our virtual learning platform from wherever you are in the world to view all the course materials; all you need is a Wi-Fi connection.
We are committed to supporting our students every step of their learning journey. That is why you will be assigned a knowledgeable tutor who you can keep in touch with over the phone, email or via the instant messaging function of your online learning portal.
As part of the assessment for this qualification, you will be required to undergo direct observation in a suitable environment.
This qualification is designed for those who wish to work or are already working in health and social care settings in England.

Modules
Unit 1: Duty of care in care settings
On completion of this unit you will:
- Understand how duty of care contributes to safe practice
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Know how to respond to complaints
Unit 2: Safeguarding and protection in care settings
On completion of this unit you will:
- Understand principles of safeguarding adults
- Know how to recognise signs of abuse
- Know how to respond to suspected or alleged abuse
- Understand the national and local context of safeguarding and protection from abuse
- Understand ways to reduce the likelihood of abuse
- Know how to recognise and report unsafe practices
- Understand principles for online safety
Unit 3: Awareness of the Mental Capacity Act 2005
On completion of this unit you will:
- Understand the importance of the Mental Capacity Act 2005
- Understand the key elements of the Mental Capacity Act 2005
- Understand ‘restraint’ as defined in the s6(4) Mental Capacity Act 2005
- Understand the importance of complying with the Mental Capacity Act 2005 Code of Practice when working with individuals who lack capacity
Unit 4: Promote mental well-being and mental health
On completion of this unit you will:
- Understand perspectives of and factors that impact mental well-being and mental health
- Understand local, national or international strategy to promote mental well-being and mental health
- Be able to promote mental well-being and mental health
- Be able to promote social inclusion to support individuals’ mental well-being and mental health
Unit 5: Promote communication in care settings
On completion of this unit you will:
- Understand why effective communication is important in the work setting
- Be able to meet the communication and language needs, wishes and preferences of individuals
- Be able to overcome barriers to communication
- Be able to apply principles and practices relating to confidentiality
Unit 6: Support individuals with specific communication needs
On completion of this unit you will:
- Understand an individual’s specific communication needs
- Understand how to support the use of communication technology and aids
- Be able to contribute to identifying and addressing specific communication needs of individuals
- Be able to interact with individuals using their preferred communication method
- Be able to promote communication between individuals and others
- Be able to review an individual’s communication needs and the support provided
Unit 7: Promote effective handling of information in care settings
On completion of this unit you will:
- Understand requirements for handling information in care settings
- Be able to implement good practice in handling information
- Be able to support others to handle information
Unit 8: Promote personal development in care settings
On completion of this unit you will:
- Understand what is required for competence in own work role
- Be able to reflect on practice
- Be able to evaluate own performance
- Be able to agree a personal development plan
- Be able to use learning opportunities and reflective practice to contribute to personal development
Unit 9: Personal and professional behaviour in adult care
On completion of this unit you will:
- Understand the values, principles and standards underpinning personal and professional behaviour in adult care
- Understand self-awareness in relation to personal and professional behaviour
- Be able to reflect on personal and professional behaviour
- Be able to role-model personal and professional behaviour
Unit 10: Responsibilities of a care worker
On completion of this unit you will:
- Understand working relationships in care settings
- Be able to work in ways that are agreed with the employer
- Be able to work in partnership with others
Unit 11: Promote person-centred approaches in care settings
On completion of this unit you will:
- Understand how to promote the application of person-centred approaches in care settings
- Be able to work in a person-centred way
- Be able to establish consent when providing care or support
- e able to implement and promote active participation
- Be able to support the individual’s right to make choices
- Be able to promote individuals’ wellbeing
- Understand the role of risk assessment in enabling a person-centred approach
Unit 12: Promote equality and inclusion in care settings
On completion of this unit you will:
- Understand the importance of diversity, equality and inclusion
- Be able to work in an inclusive way
- Be able to promote diversity, equality and inclusion
Unit 13: Support positive risk-taking for individuals
On completion of this unit you will:
- Understand the importance of risk-taking in everyday life
- Understand the importance of a positive, person centred approach to risk assessment
- Understand the framework which underpins an individual’s right to make decisions and take risks
- Be able to support individuals to make decisions about risks
- Be able to support individuals to take risks
- Understand duty of care in relation to supporting positive risk-taking
Unit 14: Promote health, safety and well-being in care settings
On completion of this unit you will:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Be able to carry out own responsibilities for health and safety
- Understand procedures for responding to accidents and sudden illness
- Be able to reduce the spread of infection
- Be able to move and handle equipment and other objects safely
- Be able to handle hazardous substances and materials
Unit 15: The principles of infection prevention and control
On completion of this unit you will:
- Understand own and others’ roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections
- Understand systems and procedures relating to the prevention and control of infections
- Understand the importance of risk assessment in relation to the prevention and control of infections
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
- Understand the importance of good personal hygiene in the prevention and control of infections
Unit 16: Dementia awareness
On completion of this unit you will:
- Understand dementia
- Understand models of dementia
- Know types of dementia and their causes
- Understand an individual’s experience of dementia
Unit 17: Managing pain and discomfort
On completion of this unit you will:
- Understand the experience and impact of pain and discomfort
- Understand how to assess and monitor pain and discomfort
- Understand approaches to pain management and minimising discomfort
- Understand legislation and guidance relating to pain management and minimising discomfort
- Be able to support individuals to manage pain and discomfort
- Be able to monitor, record and report on the management of individuals’ pain or discomfort
Unit 18: Administer medications to individuals and monitor effects
On completion of this unit you will:
- Understand legislation, policy and procedures relevant to administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor medication
Entry Requirements
Learners will need to produce full and articulate answers to questions - as this is a Level 3 qualification, learners will need to have a good standard of written and verbal communication skills (written skills, for example, would need to be at Level 2+).
Minimum age restriction
Learners must be age 16+ to enrol.
Average completion timeframe
You have 24 months to complete your course.
Assessment requirements
You will be assesed through a combination of observations, case studies, witness statements, written questions, and discussions.
Placement or Practical required
Learners must be working in a care environment (whether that is employed, or they are on a temporary placement), and they must have a supervisor or manager who can verify their work when necessary (as per the criteria). Please note: The term verify does not mean the same as 'signing work off' - it is someone who can confirm that the learner did what they are saying they did. Our assessor will make the judgement as to whether the work submitted meets the criteria. If on a placement it must be for at least 50 hours, over a period of time in their studies.
If placement or practical required, when?
Learners should be asked if they have a Placement agreed. They will need to upload this in assignment 1.
Exams required
Direct observations in the workplace are required with this course. Our assessors will organise observations as necessary, with learners.
Is Membership Required?
No membership required.
Observation by us required
Direct observations in the workplace are required with this course. Our assessors will organise observations as necessary, with learners.
Certification Timeframe
Learners typically receive their certification within 12 weeks, though this can be longer if an EQA sample is required.
Course Fees
All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.
*You will have access to the course for 24 months.

Assessments are an essential part of learning. They help you progress and qualify and gain the tutor feedback that will improve your knowledge. Each unit of the course will be evaluated by your tutor to help you advance your studies.
As part of the assessment for this qualification, you will be required to undergo direct observation in a suitable environment.
In order to gain this qualification, you will need to achieve a total of 59 credits. The recommended amount of time to complete this course is 399 hours.
NCFE

Learners who successfully complete their course will receive an Ofqual accredited level 3 diploma with 59 credits at level 3 (Qualification reference number = 603/2618/9).
NCFE is a national Awarding Organisation, passionate about designing, developing and certificating diverse, nationally recognised qualifications and awards. These qualifications contribute to the success of millions of learners at all levels, bringing them closer to fulfilling their personal goals. Last year alone, over 340,000 learners from over 2,000 colleges, schools and training organisations chose NCFE as the Awarding Organisation to help them move their careers forward.
NCFE is a registered educational charity and has a strong heritage in learning, going back over 150 years. With a buzz that sets it apart, NCFE is proud to be recognised for its exceptional customer service and friendly approach. We're a values based company and our values are at the heart of everything we do.
NCFE’s extensive product catalogue includes a wide range of general and vocationally related qualifications in a variety of subject areas, as well as Competence Based qualifications/NVQs, and Functional Skills qualifications.
NCFE is recognised as an Awarding Organisation by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Welsh Government in Wales and the Council for Curriculum, Examinations and Assessment (CCEA Regulation) in Northern Ireland.
Success in the care sector requires a broad and diverse skillset. This is not simply in terms of responding to individual requirements but also advancements made in health care, CPD and sector requirements. This qualification provides you with all this contemporary knowledge so that you are in a position to excel and assume more responsibility, potentially management or leadership roles. It also provides you with the base from which you can go on to study level 4 qualifications in Health and Social Care or Dementia awareness that are common prerequisites of some senior roles.
This qualification is designed for those who wish to work or are already working in health and social care settings in England.
- SALE Savings End Midnight Sunday 1st October
- SALE Savings End Midnight Sunday 1st October
Level 3 Diploma in Adult Care (RQF)
This Course at a Glance
Studying for a Level 3 Diploma in Adult Care means you are ready to stand out to employers in the care profession and develop strong care skills and knowledge. Covering essential concepts in modern care, including the duty of care, safeguarding and protection, strategies for promoting well-being and techniques for special individual needs, this course will prepare you for a wide range of roles in healthcare.
If you already work in a care-based position, this qualification will endorse your competencies for senior-level roles in hospitals, domiciliary care, community support and other care settings. This certified adult care course would also allow you to pursue self-employed opportunities in private care roles, for example.
Having this Care Quality Commission (CQC)-recognised course under your belt is a statement of your knowledge, skills and professional standards when it comes to working with adults in a range of care environments (e.g. residential, assisted living, home care, primary care and acute health).
Once you enrol on your Adult Care Level 3 course with learndirect, you will gain access to all our interactive resources. You will be able to login to our virtual learning platform from wherever you are in the world to view all the course materials; all you need is a Wi-Fi connection.
We are committed to supporting our students every step of their learning journey. That is why you will be assigned a knowledgeable tutor who you can keep in touch with over the phone, email or via the instant messaging function of your online learning portal.
As part of the assessment for this qualification, you will be required to undergo direct observation in a suitable environment.
This qualification is designed for those who wish to work or are already working in health and social care settings in England.
Modules
Unit 1: Duty of care in care settings
On completion of this unit you will:
- Understand how duty of care contributes to safe practice
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Know how to respond to complaints
Unit 2: Safeguarding and protection in care settings
On completion of this unit you will:
- Understand principles of safeguarding adults
- Know how to recognise signs of abuse
- Know how to respond to suspected or alleged abuse
- Understand the national and local context of safeguarding and protection from abuse
- Understand ways to reduce the likelihood of abuse
- Know how to recognise and report unsafe practices
- Understand principles for online safety
Unit 3: Awareness of the Mental Capacity Act 2005
On completion of this unit you will:
- Understand the importance of the Mental Capacity Act 2005
- Understand the key elements of the Mental Capacity Act 2005
- Understand ‘restraint’ as defined in the s6(4) Mental Capacity Act 2005
- Understand the importance of complying with the Mental Capacity Act 2005 Code of Practice when working with individuals who lack capacity
Unit 4: Promote mental well-being and mental health
On completion of this unit you will:
- Understand perspectives of and factors that impact mental well-being and mental health
- Understand local, national or international strategy to promote mental well-being and mental health
- Be able to promote mental well-being and mental health
- Be able to promote social inclusion to support individuals’ mental well-being and mental health
Unit 5: Promote communication in care settings
On completion of this unit you will:
- Understand why effective communication is important in the work setting
- Be able to meet the communication and language needs, wishes and preferences of individuals
- Be able to overcome barriers to communication
- Be able to apply principles and practices relating to confidentiality
Unit 6: Support individuals with specific communication needs
On completion of this unit you will:
- Understand an individual’s specific communication needs
- Understand how to support the use of communication technology and aids
- Be able to contribute to identifying and addressing specific communication needs of individuals
- Be able to interact with individuals using their preferred communication method
- Be able to promote communication between individuals and others
- Be able to review an individual’s communication needs and the support provided
Unit 7: Promote effective handling of information in care settings
On completion of this unit you will:
- Understand requirements for handling information in care settings
- Be able to implement good practice in handling information
- Be able to support others to handle information
Unit 8: Promote personal development in care settings
On completion of this unit you will:
- Understand what is required for competence in own work role
- Be able to reflect on practice
- Be able to evaluate own performance
- Be able to agree a personal development plan
- Be able to use learning opportunities and reflective practice to contribute to personal development
Unit 9: Personal and professional behaviour in adult care
On completion of this unit you will:
- Understand the values, principles and standards underpinning personal and professional behaviour in adult care
- Understand self-awareness in relation to personal and professional behaviour
- Be able to reflect on personal and professional behaviour
- Be able to role-model personal and professional behaviour
Unit 10: Responsibilities of a care worker
On completion of this unit you will:
- Understand working relationships in care settings
- Be able to work in ways that are agreed with the employer
- Be able to work in partnership with others
Unit 11: Promote person-centred approaches in care settings
On completion of this unit you will:
- Understand how to promote the application of person-centred approaches in care settings
- Be able to work in a person-centred way
- Be able to establish consent when providing care or support
- e able to implement and promote active participation
- Be able to support the individual’s right to make choices
- Be able to promote individuals’ wellbeing
- Understand the role of risk assessment in enabling a person-centred approach
Unit 12: Promote equality and inclusion in care settings
On completion of this unit you will:
- Understand the importance of diversity, equality and inclusion
- Be able to work in an inclusive way
- Be able to promote diversity, equality and inclusion
Unit 13: Support positive risk-taking for individuals
On completion of this unit you will:
- Understand the importance of risk-taking in everyday life
- Understand the importance of a positive, person centred approach to risk assessment
- Understand the framework which underpins an individual’s right to make decisions and take risks
- Be able to support individuals to make decisions about risks
- Be able to support individuals to take risks
- Understand duty of care in relation to supporting positive risk-taking
Unit 14: Promote health, safety and well-being in care settings
On completion of this unit you will:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Be able to carry out own responsibilities for health and safety
- Understand procedures for responding to accidents and sudden illness
- Be able to reduce the spread of infection
- Be able to move and handle equipment and other objects safely
- Be able to handle hazardous substances and materials
Unit 15: The principles of infection prevention and control
On completion of this unit you will:
- Understand own and others’ roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections
- Understand systems and procedures relating to the prevention and control of infections
- Understand the importance of risk assessment in relation to the prevention and control of infections
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
- Understand the importance of good personal hygiene in the prevention and control of infections
Unit 16: Dementia awareness
On completion of this unit you will:
- Understand dementia
- Understand models of dementia
- Know types of dementia and their causes
- Understand an individual’s experience of dementia
Unit 17: Managing pain and discomfort
On completion of this unit you will:
- Understand the experience and impact of pain and discomfort
- Understand how to assess and monitor pain and discomfort
- Understand approaches to pain management and minimising discomfort
- Understand legislation and guidance relating to pain management and minimising discomfort
- Be able to support individuals to manage pain and discomfort
- Be able to monitor, record and report on the management of individuals’ pain or discomfort
Unit 18: Administer medications to individuals and monitor effects
On completion of this unit you will:
- Understand legislation, policy and procedures relevant to administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor medication
Entry Requirements
Learners will need to produce full and articulate answers to questions - as this is a Level 3 qualification, learners will need to have a good standard of written and verbal communication skills (written skills, for example, would need to be at Level 2+).
Minimum age restriction
Learners must be age 16+ to enrol.
Average completion timeframe
You have 24 months to complete your course.
Assessment requirements
You will be assesed through a combination of observations, case studies, witness statements, written questions, and discussions.
Placement or Practical required
Learners must be working in a care environment (whether that is employed, or they are on a temporary placement), and they must have a supervisor or manager who can verify their work when necessary (as per the criteria). Please note: The term verify does not mean the same as 'signing work off' - it is someone who can confirm that the learner did what they are saying they did. Our assessor will make the judgement as to whether the work submitted meets the criteria. If on a placement it must be for at least 50 hours, over a period of time in their studies.
If placement or practical required, when?
Learners should be asked if they have a Placement agreed. They will need to upload this in assignment 1.
Exams required
Direct observations in the workplace are required with this course. Our assessors will organise observations as necessary, with learners.
Is Membership Required?
No membership required.
Observation by us required
Direct observations in the workplace are required with this course. Our assessors will organise observations as necessary, with learners.
Certification Timeframe
Learners typically receive their certification within 12 weeks, though this can be longer if an EQA sample is required.
Course Fees
All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.
*You will have access to the course for 24 months.

Assessment
Assessments are an essential part of learning. They help you progress and qualify and gain the tutor feedback that will improve your knowledge. Each unit of the course will be evaluated by your tutor to help you advance your studies.
As part of the assessment for this qualification, you will be required to undergo direct observation in a suitable environment.
In order to gain this qualification, you will need to achieve a total of 59 credits. The recommended amount of time to complete this course is 399 hours.
Qualifications
NCFE

Learners who successfully complete their course will receive an Ofqual accredited level 3 diploma with 59 credits at level 3 (Qualification reference number = 603/2618/9).
NCFE is a national Awarding Organisation, passionate about designing, developing and certificating diverse, nationally recognised qualifications and awards. These qualifications contribute to the success of millions of learners at all levels, bringing them closer to fulfilling their personal goals. Last year alone, over 340,000 learners from over 2,000 colleges, schools and training organisations chose NCFE as the Awarding Organisation to help them move their careers forward.
NCFE is a registered educational charity and has a strong heritage in learning, going back over 150 years. With a buzz that sets it apart, NCFE is proud to be recognised for its exceptional customer service and friendly approach. We're a values based company and our values are at the heart of everything we do.
NCFE’s extensive product catalogue includes a wide range of general and vocationally related qualifications in a variety of subject areas, as well as Competence Based qualifications/NVQs, and Functional Skills qualifications.
NCFE is recognised as an Awarding Organisation by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Welsh Government in Wales and the Council for Curriculum, Examinations and Assessment (CCEA Regulation) in Northern Ireland.
Success in the care sector requires a broad and diverse skillset. This is not simply in terms of responding to individual requirements but also advancements made in health care, CPD and sector requirements. This qualification provides you with all this contemporary knowledge so that you are in a position to excel and assume more responsibility, potentially management or leadership roles. It also provides you with the base from which you can go on to study level 4 qualifications in Health and Social Care or Dementia awareness that are common prerequisites of some senior roles.
This qualification is designed for those who wish to work or are already working in health and social care settings in England.

learning
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