Our Pledge to You
Our Commitment to Your Future
In these trying times, more people are finding themselves dealing with uncertainty than ever before. The rising cost of living is making day-to-day life less affordable and changes in the way society operates are having a direct impact on employability and job security.
For these reasons and more, financial commitments are becoming more of a concern, but with our promise, you don’t need to give up on your goals. To give you the peace of mind you need, we have introduced a series of measures that will ease financial burdens and enable you to keep investing in your future.
If you find yourself struggling to pay, or you fall into personal hardship, we offer support, guidance, and solutions. Your future is our number one priority, and we offer a safe pair of hands to help you achieve your goals.
If Your Circumstances Change...
Need to Talk?
Our Community is Here!
Need to Talk? Our Community is Here!
Struggling to juggle your course with everything else you have going on at the moment? With distance learning, it’s easy to feel like you’re on your own in your education journey, but it simply isn’t the case. Our supportive community is here to help you every step of the way.
We have professional tutors on hand to help you find ways to better manage your studies. This could be something as simple as providing tips on how to structure study sessions to get more out of them or going over problem topics together to help get you back on track.
We also have our Student Support Team who can assist you with any technical issues you may have, or run you through your options should your circumstances change.
In any case, if you’re struggling, we are on the other end of the phone waiting to provide you with tailored support.
Swap Your Course, Free of Charge
Swap Your Course, Free of Charge
Sometimes life throws an unexpected curveball our way and the path to our future changes as a direct result. If you have enrolled on a course with us, but an event in your life has made that study option no longer viable, you have the option to change it.
If you're within your 14-day cancellation period, you can swap your course free of charge and move on to another area of study that’s more suitable for your situation. This takes the stress away from significant life changes like meeting the requirements for a different career.
Should you need to swap a course within the 14-day period again in the future, this will be charged at a fee
Struggling to Pay? We Have Options
Struggling to Pay?
To ease the pressure of your repayments, we offer a number of payment options so you can choose the one that best suits your financial situation.
- Paying in full with your regular credit or debit card
- Paying in full through your PayPal account
- Using PayPal’s ‘Pay in 3’ to split your course fees into three interest-free payments over three months
- Paying a £0 deposit and spreading your repayments out over a period of up to 24 months – significantly reducing the monthly repayments for your course! For example, if your course would previously have cost you £150 a month, it will now cost just £55! This is made possible through our partnership with Premium Credit Ltd. Please note that credit is subject to status, and affordability, terms and conditions apply, and this is available to over 18s only
“We can all agree that life right now isn’t straightforward, but we don’t want that to put you off getting the education you need to achieve your goals. Find out what we’re doing to help our learners get qualified without worry.”