Our Pledge to You
Our Commitment to Your Future
In these trying times, more people are finding themselves dealing with uncertainty than ever before. The rising cost of living is making day-to-day life less affordable and changes in the way society operates are having a direct impact on employability and job security.
For these reasons and more, financial commitments are becoming more of a concern, but with our promise, you don’t need to give up on your goals. To give you the peace of mind you need, we have introduced a series of measures that will ease financial burdens and enable you to keep investing in your future.
If you find yourself struggling to pay, or you fall into personal hardship, we offer support, guidance, and solutions. Your future is our number one priority, and we offer a safe pair of hands to help you achieve your goals.
If Your Circumstances Change...
Need to Talk?
Our Community is Here!
Need to Talk? Our Community is Here!
Struggling to juggle your course with everything else you have going on at the moment? With distance learning, it’s easy to feel like you’re on your own in your education journey, but it simply isn’t the case. Our supportive community is here to help you every step of the way.
We have professional tutors on hand to help you find ways to better manage your studies. This could be something as simple as providing tips on how to structure study sessions to get more out of them or going over problem topics together to help get you back on track.
We also have our Student Support Team who can assist you with any technical issues you may have, or run you through your options should your circumstances change.
In any case, if you’re struggling, we are on the other end of the phone waiting to provide you with tailored support.
Swap Your Course, Free of Charge
Swap Your Course, Free of Charge
Sometimes life throws an unexpected curveball our way and the path to our future changes as a direct result. If you have enrolled on a course with us, but an event in your life has made that study option no longer viable, you have the option to change it.
If you're within your 14-day cancellation period, you can swap your course free of charge and move on to another area of study that’s more suitable for your situation. This takes the stress away from significant life changes like meeting the requirements for a different career.
Swapping your course outside of the 14-day cancellation period, or if it is not your first course swap, may incur an admin fee.
We understand everyone’s circumstances are different, to give you the best start with your learning we offer a number of payment options allowing you to choose the one that best suits your financial situation.
- Securely paying your course fees up front with your credit or debit card or using your PayPal account.
- You can spread your course fees over a longer period to manage your monthly outgoings:
- Using PayPal’s ‘Pay in 3’ to split your course fees into three interest free payments over three months.
- Spread your course fees interest free for up to 10 months (depending on course) with our in-house payment plans.
- Our finance partner Premium Credit Limited allows you to spread your course fees over a 24-month period.
See our payment options page for more details. Please note that credit is subject to status and affordability, terms and conditions apply, and is available to over 18s only.”
“We can all agree that life right now isn’t straightforward, but we don’t want that to put you off getting the education you need to achieve your goals. Find out what we’re doing to help our learners get qualified without worry.”