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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,471 Trustpilot reviews

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Verified

I had the most welcoming conversation…

I had the most welcoming conversation with Zoe from learndirect Limited today. Prior to my application, I have been skeptical with online courses and the authenticity of its qualifications and provided certifications. But speaking with Zoe, I am completely confident that this is the right step. I look forward to having a good experience with learndirect. I can’t wait already. Kudos guys

Iheaka C. 8 Aug 2026
Verified

Extremely Helpful and friendly customer…

Extremely Helpful and friendly customer service, with straight forward application process.

Owen 8 Aug 2026
Verified

All queries answered

All queries answered, happy with the advice received from Scott. Happy with the course cost in comparison to some other independent organisations and Universities

Sirhc E. 8 Aug 2026
Verified

Great customer service and easy application process

I had Scott Chapman as my booking advisor/exec and had a very pleasant and smooth experience over the phone. We were even able to bring the overall course cost down. Excited to begin my learning journey!

Kyra A. 8 Aug 2026
Verified

My experience this morning was great thank you again

My experience this morning was great . Thank you to Tom Rawlinson and Callum. he was very helpful and kind.

Glenda P. 8 Aug 2026
Verified

Learn direct….

Learn direct….. a massive thank you too Zoewho took a lot of her time breaking down the course explaining it too me in great depth. As I’m dyslexic and find things a little bit challenging, but she managed to put my mind at ease.

Jane 8 Aug 2026
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