Lines now open
- Click here to Speak to a course adviser now
or call us on 01202 006 464

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,617 Trustpilot reviews

Read all reviews →
Verified

Edina

Edina, a Customer Service Agent, is the best and helped me sort out the payment issue and explained the procedure clearly.

刘辉 14 Oct 2026
Verified

Had a super fantastic experience.

Had a super fantastic experience. Courtney at Learndirect was incredibly patient and helpful right from the beginnng with explaining and introducing the course, to supporting with official deposit payment. Couldn't have asked for more. Patient, encouraging and brilliant customer service. Many thanks.

Nikki H. 14 Oct 2026
Verified

Wesley was very helpful and gave me…

Wesley was very helpful and gave me encouragement on the course that I decided to under take. I found learn direct staff very friendly.

Elizabeth O. 13 Oct 2026
Verified

Chris was very helpful from start to…

Chris was very helpful from start to finish helped me to get it all set up and talked me through everything highly recommend

Kiziah K. 13 Oct 2026
Verified

Quick and easy

Really nice lad when giving information and was easy to talk to

Andria S. 13 Oct 2026
Verified

Just enrolled

Just enrolled, and verry happy. New adventure. Everything went smoothly, great explanations, and super fast. Happy to be here.

Oana V. 13 Oct 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

By signing up you agree to our Privacy Policy. Unsubscribe any time.

Request a callback

Speak to a friendly course adviser at a time that suits you.

Take the career quiz

Answer a few questions and find the path that fits you.

Accredited & trusted

Working with the UK's leading awarding bodies

Call us
today