Soft Skills & Wellbeing

Soft skills and wellbeing training

Leadership, communication, time management, stress and mental wellbeing. Eight CPD accredited courses that develop the everyday skills great managers and teams rely on.

8 courses
Soft Skills & Wellbeing

AI in the Workplace

Help staff use artificial intelligence tools responsibly at work, balancing productivity gains with data protection and ethical considerations.

Self-paced View course
Soft Skills & Wellbeing

Delivering Bad News Training

Build practical skills for delivering difficult messages clearly and compassionately, while managing the reactions that often follow.

About 40 minutes View course
Soft Skills & Wellbeing CPD

Disability Awareness Training

Refresh legal duties around disability and give staff the confidence to remove barriers and support colleagues, clients and customers.

Roughly 45 to 60 minutes View course
Soft Skills & Wellbeing CPD

Environmental Awareness Training

Introduce the principles of environmental management and show every employee practical ways to cut waste, energy use and workplace risk.

About 60 minutes View course
Soft Skills & Wellbeing

Handling Complaints Training

Cover a clear, repeatable process for resolving customer complaints calmly across phone, email and face-to-face contact.

Roughly 45 to 60 minutes View course
Soft Skills & Wellbeing CPD

Mental Health Awareness Training

Address common mental health conditions at work and give employees the confidence to support colleagues and protect their own wellbeing.

About 60 minutes View course
Soft Skills & Wellbeing CPD

Stress at Work Training

Help employees and managers tell the difference between pressure and harmful stress, and build healthier ways to respond to both.

About 60 minutes View course
Soft Skills & Wellbeing

Workplace Bullying and Harassment Training

Show employees how to recognise bullying and harassment, understand its impact and follow the right steps to report it confidently.

Roughly 45 to 60 minutes View course

More about soft skills & wellbeing training

Soft skills training builds the human side of a compliant, high-performing team. Our library covers leadership and management fundamentals, effective communication, time management and productivity, customer service excellence, workplace stress management, mental health and wellbeing, and resilience at work. Each course is CPD certified with a downloadable certificate and pairs well with the technical compliance library to give your people both the "what" and the "how" of doing great work.

Want a hand choosing the right soft skills & wellbeing courses?

Talk to a compliance advisor. We'll map your obligations to the right training in one 15-minute call.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,081 Trustpilot reviews

Read all reviews →
Verified

Ben was extremely helpful throughout…

Ben was extremely helpful throughout gave me all the information i needed and also slid me a cheeky lil discount too!

Umair B. 8 Jul 2026
Verified

I had a really lovely experience with…

I had a really lovely experience with my now tutor, Laura Campbell. Laura was really helpful all the way through the process of signing up to do the Diploma in Dog Grooming, she made sure I was aware of all of the terms and conditions whilst keeping everything really friendly and genuine. I really look forward to starting the course.

Katie E. 8 Jul 2026
Verified

Amazing experience

My experience with learn direct was amazing Ben Harvey made the application really easy and the customer service was great. Ben gave me recommendations on what to do according to my situation and all the information I needed. I definitely recommend.

Ashaiya 8 Jul 2026
Verified

Fantastic all round!

Excellent bespoke experience with Hayden. Talked me through everything from an initial question to the course, through pricing and plans and then confirmation of the course. Amazing service, great product and an incredibly smooth process. Thankyou!

Lawrii 8 Jul 2026
Verified

Lovely and friendly staff

I spoke to Jarel and he was extremely helpful and informative, as well as really lovely and friendly to speak to.

Lola A. 8 Jul 2026
Verified

Great learning experience

Great learning experience! The course was easy to follow, and the support was excellent. I’m very happy with my qualification and would highly recommend Learndirect. Thank you!

Malak K. 8 Jul 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Call us
today