Soft Skills & Wellbeing Self-paced

AI in the Workplace

Help staff use artificial intelligence tools responsibly at work, balancing productivity gains with data protection and ethical considerations.

  • CPD Accredited
Overview

What this course covers

Artificial intelligence tools are becoming part of everyday working life, from drafting communications to analysing data and automating routine tasks. This course introduces the practical benefits AI can bring to a role while highlighting risks organisations need to manage, including data privacy, accuracy, bias and over-reliance on automated output.

Learners come away with a clear, sensible framework for deciding when and how to use AI tools, and how to check outputs before relying on them. The course also covers how to raise concerns when something does not look right, and suits any organisation introducing AI tools into day-to-day work.

What you'll learn

Skills you'll walk away with

  • Recognise common workplace uses of artificial intelligence tools
  • Identify data protection and confidentiality risks when using AI
  • Apply checks before relying on AI-generated content or decisions
  • Explain the risk of bias and inaccuracy in AI outputs
  • Describe good practice for human oversight of AI tools
  • Identify when to escalate concerns about AI use at work
Who it's for

Designed with these roles in mind

  • All employees introduced to AI tools at work
  • Managers overseeing AI adoption in their team
  • Office and administrative staff
  • Organisations updating policies on acceptable AI use
Course content

Modules included

6 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Introduction to AI in the modern workplace
  2. 02 Everyday uses and practical benefits
  3. 03 Data protection and confidentiality risks
  4. 04 Bias, accuracy and the limits of AI output
  5. 05 Human oversight and checking AI-generated work
  6. 06 Raising concerns and following workplace policy
Assessment

How competence is checked

A short final assessment checks learners understand safe and responsible use of AI tools before the certificate is issued.

Certificate

What learners receive

A personalised, CPD accredited certificate is available to download on successful completion of the course.

FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out AI in the Workplace to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,643 Trustpilot reviews

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Verified

I honestly can’t recommend LearnDirect enough!!!

I honestly can’t recommend LearnDirect enough. The staff have been so understanding and supportive throughout my course. I was diagnosed with cancer nearly two years ago, and understandably, I struggled to keep up with my work and complete my course while dealing with everything that came with it. Now that I’m cancer free and feeling ready to get back on track with my studies and prepare for university, LearnDirect have been incredibly understanding. They have given me a one-year extension to complete my course, which has taken so much pressure off me and given me the time I need to focus on getting myself back to where I want to be. I’m genuinely so grateful for how understanding the staff have been. They don’t make you feel like you’re just another student — they actually listen, understand your circumstances and want the best for you. A massive thank you to everyone who has supported me throughout my course. It really means a lot :)

Izzie 18 Aug 2026
Verified

Jarel was lovely

Jarel was lovely. Very friendly, informative and attentive. He explained the process carefully and gave room for questions.

florence F. 18 Aug 2026
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The consultant was a very …

The consultant was a very knowledgeable and helpful lady who understood and answered all of my questions and concerns . You could tell she was smiling as she was talking ,I felt assured that I was dealing with someone trustworthy . I predict a big future ahead for this young lady (not 100% sure on spelling of her name )

Nicholas 18 Aug 2026
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Polite, informative and non-pushy!

Polite, informative over the phone experience. Able to support with my decision making process when it came to selecting which course would be right for me and my career direction. Was also able to talk me through different payment options and which would be most beneficial for me without it feeling like a pushy sales pitch.

Natalie W. 18 Aug 2026
Verified

God bless the Student Success Coordinator!

When I purchased and committed to this online course I had no idea how difficult I would find completing a qualification in this way. I am autistic and have ADHD and I massively underestimated my challenges with regards to this format. I simply would not have been able to complete this course if it were not for the support and understanding of my student success coordinator, Kiera. She was my saving grace, with her encouragement, positive attitude and help with generous extensions. This enabled me to have time to seek out the outside help I needed to overcome certain technological obstacles and to master the belief that I could really do what was required. The speed-grading subscription option was also very helpful at one point. The service was excellent and even quicker than promised. I would hesitate before committing to any purely online qualification again, as I think there are not many yet made truly accessible for all neurodivergent people and their needs, but I would recommend learn direct to someone, if they were going to undertake one. This is because of the kindness and accessibility of the online support staff that I experienced. Kiera is a wonder.

Kali A. 18 Aug 2026
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On point and precise.I am extremely impressed at the speed…

I am extremely impressed at the speed my questions were dealt with, the consultant Chloe was very fast helpful and effective at solving my query big ups to her for her expertise and insightfulness.

Abduragmaan 18 Aug 2026
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