Soft Skills & Wellbeing Roughly 45 to 60 minutes 1 CPD hour

Disability Awareness Training

Refresh legal duties around disability and give staff the confidence to remove barriers and support colleagues, clients and customers.

  • CPD Accredited
Overview

What this course covers

Disability awareness goes beyond ticking a compliance box; it is about building workplaces where disabled people can take part fully and equally. Employers and service providers carry legal duties to prevent discrimination and make reasonable adjustments, and failing to meet them can lead to legal claims, financial penalties and reputational harm.

This course equips all staff to recognise disability-related issues, challenge assumptions and contribute to a genuinely inclusive culture. It draws on the protections set out in the Equality Act 2010 and translates them into everyday workplace behaviour.

What you'll learn

Skills you'll walk away with

  • Recognise the legal definition of disability under the Equality Act 2010
  • Identify the duty to make reasonable adjustments in practice
  • Explain the difference between discrimination, harassment and victimisation
  • Apply inclusive language when communicating with colleagues and customers
  • Describe workplace practices that support disability inclusion
  • Identify common barriers faced by disabled people and how to remove them
Who it's for

Designed with these roles in mind

  • All employees and managers across any sector
  • HR teams reviewing workplace policy
  • Frontline and customer-facing staff
  • Service providers interacting with disabled clients or the public
Course content

Modules included

6 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Disability awareness and inclusion
  2. 02 The legal framework and the Equality Act 2010
  3. 03 Types of disability discrimination and how to avoid them
  4. 04 Reasonable adjustments in practice
  5. 05 Inclusive language and communication
  6. 06 Building an inclusive workplace culture
Assessment

How competence is checked

Learners complete a final assessment on legal duties and inclusive practice before a certificate is awarded.

Certificate

What learners receive

A personalised certificate worth 1 CPD hour is available to download immediately on completion.

Aligned with
  • Equality Act 2010
FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out Disability Awareness Training to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,291 Trustpilot reviews

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Great enrolment experience

Jordan was amazing in helping me enrol onto my Access to HE Business course! He was so friendly and helpful over the phone and made the whole process really easy. I’m loving the course so far and I’m so excited for what’s ahead. Thank you so much to Jordan and the Learndirect team!

Amber D. 28 Sep 2026
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Joe helped me to start my courses and…

Joe helped me to start my courses and he is very helpful and kind person. Thank you so much for a Learndirect.

Kinga 27 Sep 2026
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I recently completed my Level 3…

I recently completed my Level 3 Podiatry Assistant course with Learndirect, and overall I had a very positive experience. The course gave me the opportunity to develop my knowledge and skills in podiatry and healthcare. I found the learning materials useful and appreciated being able to study flexibly. I am now looking forward to continuing my education and exploring further opportunities in healthcare. Thank you to the Learndirect team for their support throughout my course.

Francisco M. 27 Sep 2026
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Another Great Experience with learndirect

This is my second course with learndirect, and I have had another great experience. Harley was friendly, helpful, and professional, making the enrolment process quick and easy. I’m very happy to be studying with learndirect again, and I really appreciate Harley’s support and patience throughout the enrolment process.

Saranda B. 26 Sep 2026
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Pleasant Experience

It was pleasant and helpful to deal with Salifu. Many thanks

KiranKotecha 26 Sep 2026
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Laura

Laura . C , was amazing. Set me up really quickly and advised me on the best route to take which I wasn't aware of , which will also save me alot of time. Thank you so much can't wait to get started !

Katie G. 26 Sep 2026
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