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The UK’s largest online learning provider

  • 25 years helping people learn
  • 4.5 million+ learners since 2000
  • 75,000 businesses trained
  • 12 official awarding bodies
  • 93% learner satisfaction

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Rated Excellent by our learners

4.5 out of 5

Based on 32,948 Trustpilot reviews

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Verified

A massive thank you to Solomon and the…

A massive thank you to Solomon and the management team for all your support, encouragement and understanding in helping me secure my place on the Paramedic Science course. Although I’ve struggled with Maths and had doubts about progressing, Solomon encouraged me to believe in myself and take that next step. I really appreciate the affordable payment arrangement, the zero-deposit option and the fact that my 40% deposit has been kept in place. Solomon really is King Solomon! As the Bible tells us, King Solomon was renowned for his wisdom, and you certainly stand by your name. Your patience, wisdom and understanding have made a real difference. Thank you to the entire management team as well. I wish you all continued success, happiness and blessings in life. Highly appreciated and highly recommended!

Mr B. 3 Nov 2026
Verified

Jaz was fantastic and helped me to re e rm

Jaz was fantastic and helped me to re enrol on my course after a very difficult time for me, with constant hospital trips and having to sort out other family health problems. Thank you so much again Jaz for all your help

Pauline 3 Nov 2026
Verified

Linda's response to my marking enquiry…

Linda's response to my marking enquiry was dealt with quickly and effectively

Jessica 3 Nov 2026
Verified

Cancelled my course due to unforeseen…

Cancelled my course due to unforeseen circumstances. Chloe was really helpful and dealt with my query very quickly.

Molly 3 Nov 2026
Verified

Excellent Customer Service from Jaz – Payment Issue Resolved

I would like to express my sincere appreciation to Jaz from learndirect's Customer Support Team for her professionalism and exceptional assistance in resolving a recent payment issue. On 30 October 2026, I made a payment of £679.01 to settle my outstanding course balance under a promotional offer. Although the payment was deducted from my bank account, it was not reflected in my Atom LMS payment history, and I received no confirmation or receipt. After sending several emails without receiving a response, I became increasingly concerned and frustrated. On 3 November, I contacted customer support through Atom LMS and was assisted by Jaz. Jaz was courteous, understanding, and professional throughout our conversation. She requested proof of payment, listened to my concerns, and promptly referred the issue to the finance team. Most importantly, she assured me that she would investigate the matter and provide an update that same day. True to her word, Jaz followed through on her commitment. Within a few hours, she confirmed that my payment had been located and correctly applied to my account, leaving an outstanding balance of £0 with no further payments required. Although I was disappointed with the initial lack of communication and the inconvenience caused, Jaz demonstrated the professionalism, accountability, and commitment to customer satisfaction that I believe every educational institution should strive to maintain. Her willingness to take ownership of the issue and ensure its resolution restored some of my confidence in learndirect's customer support. Jaz is truly an asset to learndirect, and her excellent service deserves recognition. Thank you, Jaz, for your outstanding assistance and for honoring your commitment. Your efforts are sincerely appreciated!

Jason J. 3 Nov 2026
Verified

Really helpful

My advisor was Joe he was really helpful and made sure I understood the whole course before I proceeded!! Can’t wait to get started

Jessica O. 3 Nov 2026
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