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Equality and Diversity

Equality And Diversity

learndirect is committed to treating everyone fairly, we respect and value the diversity of our learners, customers, staff, suppliers, partners and all other people we work with. We strive to create a positive working environment to support learning and improve employment opportunities where everyone is treated with dignity and respect. We will challenge any instance of inequality and will anticipate and respond positively to different needs and circumstances so that everyone can achieve their full potential.

Our Equality and Diversity Vision is integral to our Company Vision of ‘Inspiring people to realise their potential’ and embedded in our values, strategic aims, policies and day to day business.

Our Equality and Diversity Policy can be found here.

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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 30,997 Trustpilot reviews

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Verified

Excellent service very kind

Excellent service very kind stuff so help full i really good review9.9

Syqa B. 1 Jul 2026
Verified

The customer service officer was fast…

The customer service officer was fast and extremely helpful. It was lovely to have a positive response compared to previous interactions I've had over the chat app.

Ellie J. 1 Jul 2026
Verified

lovely experience made so easy and …

lovely experience made so easy and stress free. Customer service was lovely talked to Tom he was brilliant

Sienna G. 1 Jul 2026
Verified

I had an easy and great experience and…

I had an easy and great experience and Ben Harvey helped a lot by explaining each course on detail and made sure that I was confident with my final decision I really appreciate the patience he had throughout the phone really professional and helpful member of staff I which all costumer services provided the same service but nothing the less I would 10 times out of 10 recommend Ben Harvey service due to the patient thanks for ur help.

Gilberto 1 Jul 2026
Verified

Simply excellent, Callum(Sales exec),

Callum(Sales exec), 11/10. I can’t praise enough. Thank you! He knows the courses and the process. No pressure selling or up selling. Clear, concise and great advice. The course selected wasn’t rush selected. I researched, spoke to other providers. I’ve just finished an online psychology Hons degree as a part of my retirement career. For the price, support and course content and (OFQUAL), it is perfect. LearnDirect ticks the boxes. Nice work guys. Ian Holmes

Ian H. 1 Jul 2026
Verified

Freddie was very helpful and guided me…

Freddie was very helpful and guided me in the right direction I was initially thinking very basic but with my experience he encouraged me to go higher. His enthusiasm came through and just helped to make it easier.

Anonymous 1 Jul 2026
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