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Equality and Diversity

Equality And Diversity

learndirect is committed to treating everyone fairly, we respect and value the diversity of our learners, customers, staff, suppliers, partners and all other people we work with. We strive to create a positive working environment to support learning and improve employment opportunities where everyone is treated with dignity and respect. We will challenge any instance of inequality and will anticipate and respond positively to different needs and circumstances so that everyone can achieve their full potential.

Our Equality and Diversity Vision is integral to our Company Vision of ‘Inspiring people to realise their potential’ and embedded in our values, strategic aims, policies and day to day business.

Our Equality and Diversity Policy can be found here.

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Rated by our learners

Rated Excellent by our learners

4.4 out of 5

Based on 31,214 Trustpilot reviews

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Verified

Freddie was fantastic

Freddie was fantastic. I had been looking but had a few questions. Freddie confidently answered my questions and talked me through the process of applying. He was very polite, respectful and friendly- even wished me a happy birthday for next week!!! Im excited to begin my course now - thank you Freddie

Dawn C. 21 Jul 2026
Verified

Brilliant Support from Start to Finish

I had a fantastic experience enrolling on my course with Learn Direct, thanks to Harley Rowe. He was incredibly professional, friendly, polite and patient, guiding me through the enrolment process step by step and taking the time to listen and answer all my questions. He also explained how the qualification could benefit my future career, the opportunities it could lead to, and the options available if I decide to continue my studies. Harley provided excellent customer service and made me feel confident and excited about taking this next step towards my future. A huge thank you to Harley for all his help and support!

Syca 21 Jul 2026
Verified

Samuel was very helpful and I have had…

Samuel was very helpful and I have had an amazing customer service experience.

Janeeta A. 21 Jul 2026
Verified

Ethan’s helpfulness

Ethan was very helpful and straightforward with explaining everything! He also answered any questions I had.

Tay B. 21 Jul 2026
Verified

Quick, affordable pay plans and great service

The enrolment process was quick and easy. Scott Chapmans customer service was A class and made everything swift and simple. Looking forward to completing the course.

Joshua W. 21 Jul 2026
Verified

Arron was amazing at helping me…

Arron was amazing at helping me understand the cause, especially as it was for a younger learning. Extremely helpful with the brackdown of the cost, especially as I was confusing my self with it all.

Kate 21 Jul 2026
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