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Help and Support

We’re here to make your life easier. Whether you need learning or technical support, information about funding, advice about job hunting and managing your money, or you simply want to find out more about us, here’s where you’ll find the answers.  You can also find your nearest learndirect centre using the Centre search link below.

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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 33,128 Trustpilot reviews

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Nessrine Marhoum is highly articulate…

Nessrine Marhoum is highly articulate and possess high level of convincing power and knowledge of subject matter. She is proactive in onboarding process with patients and empathy. She's lively and yet professional.

Ife 14 Nov 2026
Verified

Wesley was very informative about the…

Wesley was very informative about the course and very helpful with everything I needed to know about billing and the course itself.

Haja 14 Nov 2026
Verified

Excellent Support and Understanding

I would like to thank Andrew for his understanding, professionalism and support. He took the time to listen to my circumstances and was extremely helpful in finding a suitable solution. I really appreciate his kindness, patience and willingness to help. His supportive and understanding approach made a real difference, and I am grateful for his assistance. Excellent service and much appreciated.

Iqra 14 Nov 2026
Verified

Daniyal was very helpful and aided me…

Daniyal was very helpful and aided me incredibly well in the whole process

Adam B. 14 Nov 2026
Verified

Had an amazing experience with Jakub from Learn Direct.

Had an amazing experience! The customer service was so friendly, and the enrollment process was quick and handled with high professionalism by Jakub. We are very happy with the service so far! Give them a call and ask for Jakub—we even got an extra discount!

Pat 14 Nov 2026
Verified

Jakub was very polite and friendly

Jakub was very polite and friendly, didn’t push the course on to me, explained my savings and with the extra discount how could I now sign up I was going to in January anyway but would have cost me more. He was also helpful and knowledgeable and answered all the questions I had.

Lauren 14 Nov 2026
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