Help and Support

We’re here to make your life easier. Whether you need learning or technical support, information about funding, advice about job hunting and managing your money, or you simply want to find out more about us, here’s where you’ll find the answers. You can also find your nearest learndirect centre using the Centre search link below.

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Rated by our learners

Rated Excellent by our learners

4.5 out of 5 Trustpilot

Based on 31,447 Trustpilot reviews

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Verified

- Accuracy and reliability

- Accuracy and reliability. - The company is well organised, the customer service, tutors and others. -Very helpful and adaptive -Speed and accuracy.

Sylvanus E. 7 Aug 2026

Verified

Huge thank you

I would like to say a huge thank you to Chris for making the enrolment process so straightforward and stress-free. I was feeling very nervous about signing up because I haven’t studied for over 25 years and I’m returning to education as a single parent while working in the NHS. Chris was patient, knowledgeable and incredibly supportive throughout. He explained everything clearly, answered all of my questions, and never made me feel rushed or pressured. Chris is a real credit to learndirect, and I hope this feedback is passed on to him because he has made a lasting positive impression. Thank you for helping me begin my journey towards becoming a nurse.

Alia R. 6 Aug 2026

Verified

Learn direct is very good

Learn direct is very good, my tutor Linda is very helpful too!

Jennifer K. 6 Aug 2026

Verified

I had a great experience with Peter he…

I had a great experience with Peter he was very welcoming and patient and I was able to understand the process

Daniel L. 6 Aug 2026

Verified

Excellent service

The advisor provided lots of information and made the sign up process very easy.