Yes. Every care and health worker who supports adults with care and support needs must be trained in adult safeguarding. The duty flows from two overlapping legal frameworks. First, sections 42 to 47 of the Care Act 2014 place statutory safeguarding duties on local authorities in England, and require every regulated care provider to have policies, procedures and trained staff to detect and respond to abuse and neglect. Second, Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 is a CQC-enforceable "safeguarding service users from abuse and improper treatment" duty on every registered care provider. Failing to train staff is not just a compliance gap: it is a regulatory breach that the CQC can prosecute without first serving a warning notice. This guide explains exactly what the Care Act requires, how a section 42 enquiry works, the six principles of adult safeguarding and the ten categories of abuse in statutory guidance, and how the learndirect CPD-accredited Safeguarding of Vulnerable Adults Training Level 2 and 3 course, priced at GBP 25, satisfies the training duty for every care setting.
What adult safeguarding actually means
The Care and Support Statutory Guidance, which sits under the Care Act 2014, defines adult safeguarding as:
"Protecting an adult's right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult's wellbeing is promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any action."
Care Act safeguarding applies to an adult who:
- has needs for care and support, whether or not the local authority is meeting any of those needs;
- is experiencing, or is at risk of, abuse or neglect; and
- as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of, abuse or neglect.
All three conditions must be present. This is important: the phrase "adult at risk" replaced the older "vulnerable adult" terminology in policy documents when the Care Act came into force in April 2015, and every safeguarding trainer, adult safeguarding board and CQC inspector now uses the Care Act formulation. Any training that still describes people as "vulnerable adults" throughout without ever referring to "adults with care and support needs" or "adults at risk" is running on pre-2015 language and worth updating.
The two legal frameworks care providers must meet
The Care Act 2014: sections 42 to 47
Part 1 of the Care Act 2014 reformed adult social care in England. Sections 42 to 47 are the safeguarding provisions:
- Section 42: safeguarding enquiries. Where a local authority has reasonable cause to suspect an adult with care and support needs is experiencing or at risk of abuse or neglect and cannot protect themselves, it must make or cause to be made "whatever enquiries it thinks necessary" to decide what action, if any, is needed. This is the section 42 enquiry, or simply "s.42". Every care worker should recognise the phrase because when the local authority safeguarding team receives a referral about your service, the first outcome you will hear about is whether it has met the section 42 threshold.
- Section 43: Safeguarding Adults Boards. Every local authority must establish a Safeguarding Adults Board (SAB). Its statutory members are the local authority, the local Integrated Care Board (ICB) or Clinical Commissioning Group, and the chief officer of police. It coordinates safeguarding across the area and holds partner agencies to account.
- Section 44: Safeguarding Adults Reviews. Where an adult with care and support needs has died and the SAB knows or suspects the death resulted from abuse or neglect, or where the adult is alive but has suffered serious abuse or neglect, and there is concern about how agencies worked together to protect them, the SAB must arrange a Safeguarding Adults Review (SAR). This is the current statutory replacement for the pre-2015 "Serious Case Review". A SAR's purpose is to identify lessons and improve future practice, not to apportion blame.
- Section 45: supply of information. A SAB can compel information from a person or body whose functions make them likely to hold relevant information. Care providers cannot refuse to cooperate on data protection grounds where a section 45 request is properly made.
- Section 46: abolition of a historic removal power. Removes an older National Assistance Act 1948 power.
- Section 47: protecting the property of adults being cared for away from home. Places a duty on the local authority to take reasonable steps to prevent loss or damage to an adult's movable property while they are in hospital or receiving accommodation-based care.
Regulation 13: the CQC enforceable duty
Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 is titled "safeguarding service users from abuse and improper treatment". It requires every CQC-registered provider to make sure service users are not subject to:
- abuse (including physical, sexual, financial, psychological, discriminatory, organisational and neglect);
- improper treatment (including inappropriate control or restraint);
- deprivation of liberty in breach of the Mental Capacity Act 2005 or its accompanying safeguards.
Regulation 13 is directly enforceable by the CQC. It is one of a small number of Regulations that the CQC can prosecute without first serving a warning notice, which means a breach can go straight to court. Real cases have resulted in six-figure fines. Delivering appropriate safeguarding training to every staff member is one of the specific ways the CQC assesses compliance with Regulation 13, alongside safe recruitment, DBS checks, whistleblowing arrangements and clear policies for responding to allegations.
The related statutes every safeguarding course must cover
- Mental Capacity Act 2005 and the Mental Capacity (Amendment) Act 2019 which introduced the Liberty Protection Safeguards. Every safeguarding decision affecting an adult who may lack capacity must be made under the MCA five principles and, where restrictions on liberty are needed, through DoLS (or LPS once fully commenced).
- Human Rights Act 1998, particularly Article 2 (right to life), Article 3 (freedom from inhuman or degrading treatment), Article 5 (liberty), Article 8 (private and family life).
- Equality Act 2010, which underpins the safeguarding response to discriminatory abuse and requires reasonable adjustments in the way concerns are received and acted on.
- Modern Slavery Act 2015, which is now embedded in the safeguarding categories in the statutory guidance (see the ten categories of abuse below).
- Employment Rights Act 1996, Part IVA (as amended by the Public Interest Disclosure Act 1998) which protects whistleblowers who report safeguarding concerns in the public interest through a prescribed channel.
- Safeguarding Vulnerable Groups Act 2006, which established the barring lists and gives the responsible person a legal duty to refer a worker to the Disclosure and Barring Service where the legal conditions are met.
The six principles of adult safeguarding
The Care and Support Statutory Guidance sets out six statutory principles that must underpin every safeguarding intervention. They are widely known as the "6 Ps" and every accredited safeguarding course covers them:
- Empowerment. People being supported and encouraged to make their own decisions and give informed consent. "I am asked what I want as the outcomes from the safeguarding process and these directly inform what happens."
- Prevention. It is better to take action before harm occurs.
- Proportionality. The least intrusive response appropriate to the risk presented.
- Protection. Support and representation for those in greatest need.
- Partnership. Local solutions through services working with their communities to prevent, detect and report neglect and abuse.
- Accountability. Accountability and transparency in delivering safeguarding.
These principles are not abstract. CQC inspectors look for evidence of each principle in your service's day to day practice, records and decisions. A safeguarding response that overreacts (for example, imposing a blanket restriction after a single low-level concern) breaches proportionality just as clearly as under-reacting breaches protection.
The ten categories of abuse in the statutory guidance
The Care and Support Statutory Guidance identifies ten categories of abuse. Staff must be able to recognise the signs of each:
- Physical abuse: assault, hitting, slapping, pushing, misuse of medication, restraint, inappropriate physical sanctions.
- Domestic violence and abuse: psychological, physical, sexual, financial or emotional abuse, and so-called "honour"-based violence, by a partner or family member.
- Sexual abuse: rape, indecent exposure, sexual harassment, inappropriate touching, sexual photography, subjection to pornography or witnessing sexual acts, sexual acts to which the adult has not consented or was pressured into consenting.
- Psychological abuse: emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyberbullying, isolation, unreasonable withdrawal of supportive networks.
- Financial or material abuse: theft, fraud, internet scamming, coercion around wills, property, inheritance or financial transactions, misuse or misappropriation of property, possessions or benefits.
- Modern slavery: slavery, human trafficking, forced labour, domestic servitude, coercion, deception and forced inhumane treatment by traffickers and slave masters.
- Discriminatory abuse: harassment, slurs or similar treatment on grounds of race, gender or gender identity, age, disability, sexual orientation, religion or any other protected characteristic.
- Organisational abuse: neglect and poor care practice within an institution or specific care setting, including one-off incidents and ongoing ill-treatment arising from organisational structures, policies, processes or practices.
- Neglect and acts of omission: ignoring medical, emotional or physical care needs; failure to provide access to appropriate health, care and support or educational services; withholding necessities of life such as medication, adequate nutrition and heating.
- Self-neglect: neglect of personal hygiene, health or surroundings, and hoarding. Self-neglect only entered the statutory framework with the Care Act 2014 and remains a common miss in older training material.
What a section 42 enquiry actually looks like
A section 42 enquiry starts when the local authority receives a safeguarding concern (usually a referral from a care provider, hospital, GP, family member, advocate or the adult themselves) and decides that all three section 42 conditions may be met. The local authority is the lead agency but does not need to conduct the enquiry itself: in most cases it will cause another organisation, typically the care provider or NHS trust closest to the concern, to make the enquiry.
The enquiry must:
- establish the facts of what happened;
- ascertain the adult's views and wishes;
- assess the adult's needs for protection, support and redress;
- protect the adult from abuse and neglect, in accordance with their wishes;
- decide what follow-up action should be taken against the person or organisation responsible;
- enable the adult to achieve resolution and recovery.
The adult must be involved from the beginning of the enquiry unless there are exceptional circumstances that would increase the risk of abuse. Where the adult has substantial difficulty being involved and there is no appropriate person to support them, the local authority must arrange an independent advocate. This right to advocacy is a hard statutory duty and cannot be waived on cost or convenience grounds.
Where a crime is suspected, the police lead the criminal investigation and the safeguarding enquiry continues alongside it. The local authority continues to owe the adult a duty to promote wellbeing throughout.
What every care and health worker must be able to do
The statutory guidance requires providers to "ensure staff and volunteers are trained to recognise abuse and neglect, respond to it and know where to obtain advice and assistance". In practice that means every trained worker must be able to:
- recognise the signs of each of the ten statutory categories of abuse in the population they support;
- respond to a disclosure appropriately: listen without leading, believe the person, reassure them, not promise confidentiality, and record verbatim as soon as safely possible;
- preserve any physical evidence and not confront the alleged perpetrator;
- report the concern to the designated safeguarding lead the same working day, or immediately where there is an ongoing risk of harm;
- escalate outside the management line to the local authority safeguarding team, the CQC or the police where the alleged source is a manager, owner, or the internal response is inadequate;
- act under the Mental Capacity Act 2005 five principles when the adult may lack capacity to make a specific decision about safeguarding;
- refer a worker to the Disclosure and Barring Service where the legal conditions for referral are met;
- cooperate with local safeguarding procedures, section 42 enquiries and Safeguarding Adults Reviews;
- identify and refer suspected modern slavery through the National Referral Mechanism;
- keep clear, factual, contemporaneous records that will withstand scrutiny in a CQC inspection, coroner's inquest or criminal trial.
Who needs safeguarding adults training and at what level
The Intercollegiate Document "Adult Safeguarding: Roles and Competencies for Health Care Staff" (widely adopted by adult social care providers as well) sets out three levels:
- Level 1: anyone in a health or care role, including administrative and reception staff. Awareness of what abuse is, how to recognise the signs and who to report to.
- Level 2: all care and support workers, nurses, allied health professionals and anyone who has clinical or personal contact with adults at risk. Responsibility to recognise, respond to and report safeguarding concerns.
- Level 3: designated safeguarding leads, safeguarding champions, senior clinical and management staff. Responsibility to lead investigations, receive disclosures, make referrals, participate in strategy meetings and coordinate the response.
Care Certificate Standard 10 (Safeguarding Adults) applies to every new care worker joining the sector and is delivered as part of a full Care Certificate induction.
How the learndirect course meets the training duty
Our flagship course, Safeguarding of Vulnerable Adults Training - Level 2 and 3, is designed for care and support workers, nurses, allied health professionals and designated safeguarding leads. It is:
- Two hours, self-paced, taken during working hours.
- CPD Accredited, awarding 2 CPD hours per learner.
- Anchored on the Care Act 2014 and the Care and Support Statutory Guidance, with the six principles, the ten categories of abuse and the section 42 enquiry pathway all covered.
- Combines Level 2 and Level 3 content, giving frontline workers the recognise-respond-report skills and giving designated safeguarding leads the additional receive-disclosure, refer, coordinate and multi-agency working competencies.
- Priced at GBP 25 per learner, with tiered volume discounts from 10 learners.
- Ends in an assessment with an instant personalised certificate on completion.
For teams that need a shorter introductory awareness course, our Safeguarding of Vulnerable Adults and Children - Level 1 covers both cohorts at Level 1 in 60 minutes. For designated safeguarding leads and managers seeking an RQF qualification, our Safeguarding Level 3 (TQUK) RQF is a TQUK-accredited qualification covering the Care Act, the Children Acts 1989 and 2004, and the Working Together to Safeguard Children guidance.
When training must happen and how often it should be refreshed
- At induction, before or on the first day of a role that will bring the worker into contact with adults with care and support needs. In practice, in most services this is delivered as part of a Care Certificate induction or an equivalent role-specific induction.
- Whenever a worker changes role, service, patient group or setting, particularly where they will be working with different categories of adult at risk (for example moving from a general older people's service to a service supporting adults with learning disabilities).
- Annually as a refresher, in line with almost every local Safeguarding Adults Board policy and the expectations of CQC inspectors. Designated safeguarding leads at Level 3 often refresh more frequently, particularly in high-risk services.
- After a safeguarding incident, complaint, whistleblowing report, SAR or coroner's finding where the learning points to a training gap.
- Whenever the statutory guidance is materially updated. The Care and Support Statutory Guidance has been revised multiple times since 2015 and each revision changes practice.
Frequently asked questions
Is adult safeguarding training a legal requirement?
Yes. Care Act 2014 sections 42 to 47 and the accompanying statutory guidance require every care provider to have policies, procedures and trained staff to detect and respond to abuse and neglect. Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 makes this a CQC-enforceable duty. A breach can be prosecuted without a prior warning notice.
What is the difference between the Care Act 2014 and the HSC Regulations 2014?
The Care Act 2014 (sections 42 to 47) is the primary safeguarding statute. It places duties on local authorities and Safeguarding Adults Boards. The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Regulation 13) is the CQC-enforced provider duty. Care providers must comply with both.
What is a section 42 enquiry?
A statutory enquiry the local authority must make when it has reasonable cause to suspect that an adult in its area has needs for care and support, is experiencing or at risk of abuse or neglect, and as a result of those needs is unable to protect themselves. The enquiry establishes facts, ascertains the adult's wishes, and decides what protective action is needed.
What replaced the Serious Case Review?
The Safeguarding Adults Review (SAR), introduced by section 44 of the Care Act 2014 when it came into force in April 2015. SARs are commissioned by Safeguarding Adults Boards to identify lessons and improve future practice, not to apportion blame.
What are the six principles of adult safeguarding?
Empowerment, Prevention, Proportionality, Protection, Partnership and Accountability. They are set out in the Care and Support Statutory Guidance and must underpin every safeguarding intervention.
What are the ten categories of abuse in the statutory guidance?
Physical, domestic violence and abuse, sexual, psychological, financial or material, modern slavery, discriminatory, organisational, neglect and acts of omission, and self-neglect.
Am I protected if I report a safeguarding concern?
Yes. Part IVA of the Employment Rights Act 1996 (added by the Public Interest Disclosure Act 1998) protects workers who make protected disclosures about safeguarding concerns through a prescribed channel. Retaliation by an employer is unlawful and can be challenged at an employment tribunal.
What is the difference between safeguarding adults and safeguarding children?
Adult safeguarding sits under the Care Act 2014. Children safeguarding sits under the Children Acts 1989 and 2004 and the Working Together to Safeguard Children statutory guidance. The categories of abuse, thresholds and reporting routes differ significantly. Services that support both cohorts, such as hospitals or transition services, must train staff on both.
How much does the learndirect course cost and how long does it take?
GBP 25 per learner for a single seat, with tiered volume discounts from 10 learners. The Level 2 and 3 course takes approximately two hours and awards 2 CPD hours and a personalised certificate on completion.
Train your team today
Adult safeguarding is a live regulatory risk and a live human risk. Every safeguarding failure that reaches a Safeguarding Adults Review or a CQC prosecution comes back to the same handful of gaps: staff who did not recognise the signs, staff who did not know how to report, staff who did not act because they were not sure it was serious enough. The remedy is training that is anchored on the Care Act 2014, updated for the current statutory guidance, and delivered to every worker in the service at induction and refreshed annually.
Enrol your team on the CPD-accredited learndirect Safeguarding of Vulnerable Adults Training Level 2 and 3 course today. It takes around two hours, costs GBP 25 per learner, awards an instant certificate, and satisfies the Care Act 2014 and Regulation 13 training duty for every care and support worker. Complement it with the Care Certificate for new starters and the Safeguarding Level 3 (TQUK) RQF qualification for designated safeguarding leads. Explore the full compliance training catalogue in the learndirect HR compliance category.
Frequently asked
Is adult safeguarding training a legal requirement?
Yes. Care Act 2014 sections 42 to 47 and the accompanying statutory guidance require every care provider to have policies, procedures and trained staff to detect and respond to abuse and neglect. Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 makes this a CQC-enforceable duty. A breach can be prosecuted without a prior warning notice.
What is the difference between the Care Act 2014 and the HSC Regulations 2014?
The Care Act 2014 (sections 42 to 47) is the primary safeguarding statute. It places duties on local authorities and Safeguarding Adults Boards. The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Regulation 13) is the CQC-enforced provider duty. Care providers must comply with both.
What is a section 42 enquiry?
A statutory enquiry the local authority must make when it has reasonable cause to suspect that an adult in its area has needs for care and support, is experiencing or at risk of abuse or neglect, and as a result of those needs is unable to protect themselves. The enquiry establishes facts, ascertains the adult's wishes, and decides what protective action is needed.
What replaced the Serious Case Review?
The Safeguarding Adults Review (SAR), introduced by section 44 of the Care Act 2014 when it came into force in April 2015. SARs are commissioned by Safeguarding Adults Boards to identify lessons and improve future practice, not to apportion blame.
What are the six principles of adult safeguarding?
Empowerment, Prevention, Proportionality, Protection, Partnership and Accountability. They are set out in the Care and Support Statutory Guidance and must underpin every safeguarding intervention.
What are the ten categories of abuse in the statutory guidance?
Physical, domestic violence and abuse, sexual, psychological, financial or material, modern slavery, discriminatory, organisational, neglect and acts of omission, and self-neglect.
Am I protected if I report a safeguarding concern?
Yes. Part IVA of the Employment Rights Act 1996 (added by the Public Interest Disclosure Act 1998) protects workers who make protected disclosures about safeguarding concerns through a prescribed channel. Retaliation by an employer is unlawful and can be challenged at an employment tribunal.
What is the difference between safeguarding adults and safeguarding children?
Adult safeguarding sits under the Care Act 2014. Children safeguarding sits under the Children Acts 1989 and 2004 and the Working Together to Safeguard Children statutory guidance. The categories of abuse, thresholds and reporting routes differ significantly. Services that support both cohorts, such as hospitals or transition services, must train staff on both.
How much does the learndirect course cost and how long does it take?
GBP 25 per learner for a single seat, with tiered volume discounts from 10 learners. The Level 2 and 3 course takes approximately two hours and awards 2 CPD hours and a personalised certificate on completion.
Sources and further reading
- Care Act 2014, sections 42 to 47 (legislation.gov.uk)
- Care Act 2014, contents (legislation.gov.uk)
- Regulation 13, HSC Act 2008 (Regulated Activities) Regulations 2014 (legislation.gov.uk)
- Care and Support Statutory Guidance (GOV.UK)
- What is safeguarding? (Social Care Institute for Excellence)
- Mental Capacity Act 2005 (legislation.gov.uk)
- Modern Slavery Act 2015 (legislation.gov.uk)
- Safeguarding Vulnerable Groups Act 2006 (legislation.gov.uk)














