First Aid & Medical About 6 hours 6 CPD hours

Care Certificate

Give new care staff a consistent, inspection-ready grounding in all 15 Care Certificate standards, from duty of care to infection prevention.

  • CPD Accredited
  • Skills For Care
  • Skills For Health
  • Health Education England
Overview

What this course covers

Anyone starting out in health and social care needs a shared foundation of knowledge, skills and behaviours before working unsupervised with vulnerable people. This programme delivers the knowledge element of all 15 Care Certificate standards, from understanding your role and duty of care through to safeguarding and person-centred practice.

It also covers infection prevention, basic life support and handling personal information securely. The course is expected by employers and the CQC across care homes, domiciliary care, supported living and NHS settings, and gives providers a consistent way to induct new teams.

What you'll learn

Skills you'll walk away with

  • Describe your role and the values behind good care
  • Work in a person-centred way that protects dignity
  • Communicate effectively and handle information securely
  • Recognise your duty of care and safeguarding responsibilities
  • Apply health and safety and infection control basics
  • Support nutrition, mental health and personal development
Who it's for

Designed with these roles in mind

  • New care assistants and support workers
  • Healthcare assistants starting a care induction
  • Existing care staff refreshing the 15 standards
  • Providers inducting teams to a consistent standard
Course content

Modules included

8 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Understanding your role in care
  2. 02 Personal development
  3. 03 Duty of care
  4. 04 Equality and diversity
  5. 05 Person-centred working
  6. 06 Communication
  7. 07 Privacy and dignity
  8. 08 Fluids, nutrition, safeguarding, basic life support and infection control
Assessment

How competence is checked

This course delivers the knowledge element online, while workplace competence must still be observed and signed off by an employer or assessor.

Certificate

What learners receive

Learners receive a CPD-accredited certificate to download instantly once they complete all 15 standards.

Aligned with
  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out Care Certificate to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,638 Trustpilot reviews

Read all reviews →
Verified

Polite, informative and non-pushy!

Polite, informative over the phone experience. Able to support with my decision making process when it came to selecting which course would be right for me and my career direction. Was also able to talk me through different payment options and which would be most beneficial for me without it feeling like a pushy sales pitch.

Natalie W. 18 Aug 2026
Verified

God bless the Student Success Coordinator!

When I purchased and committed to this online course I had no idea how difficult I would find completing a qualification in this way. I am autistic and have ADHD and I massively underestimated my challenges with regards to this format. I simply would not have been able to complete this course if it were not for the support and understanding of my student success coordinator, Kiera. She was my saving grace, with her encouragement, positive attitude and help with generous extensions. This enabled me to have time to seek out the outside help I needed to overcome certain technological obstacles and to master the belief that I could really do what was required. The speed-grading subscription option was also very helpful at one point. The service was excellent and even quicker than promised. I would hesitate before committing to any purely online qualification again, as I think there are not many yet made truly accessible for all neurodivergent people and their needs, but I would recommend learn direct to someone, if they were going to undertake one. This is because of the kindness and accessibility of the online support staff that I experienced. Kiera is a wonder.

Kali A. 18 Aug 2026
Verified

On point and precise.I am extremely impressed at the speed…

I am extremely impressed at the speed my questions were dealt with, the consultant Chloe was very fast helpful and effective at solving my query big ups to her for her expertise and insightfulness.

Abduragmaan 18 Aug 2026
Verified

It's was pretty straight forward and…

It's was pretty straight forward and easy to ask for help when needed

jen R. 18 Aug 2026
Verified

customer service

Peter was amazing, he made the enrolment process easy and stress free

sarah 17 Aug 2026
Verified

Solomon Watson was very patient with me…

Solomon Watson was very patient with me as I was unsure about something and he stayed in the phone to help me out he was very patient and very helpful

Ciara M. 17 Aug 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Call us
today