First Aid & Medical About 6 hours 6 CPD hours

Care Certificate

Give new care staff a consistent, inspection-ready grounding in all 15 Care Certificate standards, from duty of care to infection prevention.

  • CPD Accredited
  • Skills For Care
  • Skills For Health
  • Health Education England
Overview

What this course covers

Anyone starting out in health and social care needs a shared foundation of knowledge, skills and behaviours before working unsupervised with vulnerable people. This programme delivers the knowledge element of all 15 Care Certificate standards, from understanding your role and duty of care through to safeguarding and person-centred practice.

It also covers infection prevention, basic life support and handling personal information securely. The course is expected by employers and the CQC across care homes, domiciliary care, supported living and NHS settings, and gives providers a consistent way to induct new teams.

What you'll learn

Skills you'll walk away with

  • Describe your role and the values behind good care
  • Work in a person-centred way that protects dignity
  • Communicate effectively and handle information securely
  • Recognise your duty of care and safeguarding responsibilities
  • Apply health and safety and infection control basics
  • Support nutrition, mental health and personal development
Who it's for

Designed with these roles in mind

  • New care assistants and support workers
  • Healthcare assistants starting a care induction
  • Existing care staff refreshing the 15 standards
  • Providers inducting teams to a consistent standard
Course content

Modules included

8 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Understanding your role in care
  2. 02 Personal development
  3. 03 Duty of care
  4. 04 Equality and diversity
  5. 05 Person-centred working
  6. 06 Communication
  7. 07 Privacy and dignity
  8. 08 Fluids, nutrition, safeguarding, basic life support and infection control
Assessment

How competence is checked

This course delivers the knowledge element online, while workplace competence must still be observed and signed off by an employer or assessor.

Certificate

What learners receive

Learners receive a CPD-accredited certificate to download instantly once they complete all 15 standards.

Aligned with
  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out Care Certificate to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.4 out of 5

Based on 31,303 Trustpilot reviews

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It was a pleasure to had a talk with with Jarel

It was a pleasure to have spoken to Jarel Reyes. He is very professional and has the expertise to explain or advise with the knowledge of the courses in mind. Thanks to him I understood a lot about the options I could take and felt really confident about the enrollment process

Amal M. 29 Jul 2026
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The staff were patient and very…

The staff were patient and very supportive.They made follow ups until I managed to swap. Their service was amazing.

Anna M. 29 Jul 2026
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Great work, Tarl!!!

I had a phone conversation with Tarl, who helped me enrol on the Level 3 Diploma. He was very kind, patient, and willing to help throughout the process. He was knowledgeable, answered all of my questions clearly, and made everything easy to understand. I really appreciated his professional and friendly approach. Thank you for the excellent support!

Arleta 28 Jul 2026
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Appreciate the helpful work

Appreciate the helpful work, very polite and kind words. Thank you for your help

Twigglet 28 Jul 2026
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Amazing communication and very helpful…

Amazing communication and very helpful staffs I would definitely recommend to everybody!!!

Hanna 28 Jul 2026
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Was really helpful and quick

Was really helpful and quick, gave me different payment options.

Jay H. 28 Jul 2026
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