Lines now open
- Click here to Speak to a course adviser now
or call us on 01202 006 464

Communication Skills Courses

Online and workplace learning with RQF, Endorsed and Certified qualifications

Communication is key in life and in work. If you feel that you struggle to effectively communicate your point of view to colleagues and in other aspects of your life, then learndirect can help. Through accredited courses, you can learn how to communicate both verbally and non-verbally, enhancing your ability to interact in various ways. 

Many jobs require you to speak to customers over the phone and online, while other roles are client facing and include face-to-face meetings. By learning a range of communication skills and techniques, you will be able to confidently perform at the highest level. 

These courses are ideal for anyone who wants to improve their day-to-day interactions in the workplace, or those who are keen to learn the fundamentals of communication so that they can teach others. 

With these courses being delivered online, you can study at your own pace and in your own time. 

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,962 Trustpilot reviews

Read all reviews →
Verified

Easy process.from stat to course enrollment finish

Easy process.from stat to finish, all explained. Great service

Catherine C. 8 Sep 2026
Verified

Very good experience

Very good experience. Only issue was the phone line was not great.

Kate L. 8 Sep 2026
Verified

Tom was extremely helpful

Tom was extremely helpful with my enrolment, he gave me tons of information, explained the proses and guided me through the steps to get me enrolled.

Jaden 8 Sep 2026
Verified

Joe was very helpful and informative

Joe was very helpful and informative. He made the process very smooth and answered all my questions reassuringly.

Fatima 8 Sep 2026
Verified

Danyal was excellent

Danyal was excellent, he went over and above with his service. Keep up the standard!!

Cotildah 8 Sep 2026
Verified

Great customer service

I got stuck enrolling on a course for my son, I got through to Arron who was amazingly helpful and guided me through the process. He was super helpful and professional. Thanks so much for your help Arron

LiCo 8 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Call us
today