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Communication Skills Courses

Online and workplace learning with RQF, Endorsed and Certified qualifications

Communication is key in life and in work. If you feel that you struggle to effectively communicate your point of view to colleagues and in other aspects of your life, then learndirect can help. Through accredited courses, you can learn how to communicate both verbally and non-verbally, enhancing your ability to interact in various ways. 

Many jobs require you to speak to customers over the phone and online, while other roles are client facing and include face-to-face meetings. By learning a range of communication skills and techniques, you will be able to confidently perform at the highest level. 

These courses are ideal for anyone who wants to improve their day-to-day interactions in the workplace, or those who are keen to learn the fundamentals of communication so that they can teach others. 

With these courses being delivered online, you can study at your own pace and in your own time. 

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Rated Excellent by our learners

4.5 out of 5

Based on 32,319 Trustpilot reviews

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I requested a call back which I…

I requested a call back which I received within a couple of hours. Dan was great he answered the couple of questions that I had and talked me through enrolling. It was all very quick and easy.

Anthea B. 29 Sep 2026
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I spoke with Sam today

I spoke with Sam today, I had a pleasant experience, I was able to get the right advise.

Joy N. 29 Sep 2026
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Courtney

I spoke to a lovely girl called Courtney - she was so informative and very lovely. she not only gave me all the information i needed but she made it personal to me as well. she was lovely and very welcoming!!

Isabelle N. 29 Sep 2026
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Very professional and made booking my…

Very professional and made booking my course super easy. I received instant access to the online course and all the information I needed to make any adjustments to my profile. Thank you Tom for amazing customer service.

Tina 29 Sep 2026
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I recently enrolled in a course with…

I recently enrolled in a course with Learndirect and was assisted by Nessrine. She was extremely helpful, clear, and efficient in guiding me through the enrollment process and getting me started. Excellent customer service—thank you, Nessrine!

Frank 29 Sep 2026
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Westley was very helpful helping the…

Westley was very helpful helping the scared indecisive me, to book my level 3 in care

Sharon D. 28 Sep 2026
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