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Communication Skills Courses

Online and workplace learning with RQF, Endorsed and Certified qualifications

Communication is key in life and in work. If you feel that you struggle to effectively communicate your point of view to colleagues and in other aspects of your life, then learndirect can help. Through accredited courses, you can learn how to communicate both verbally and non-verbally, enhancing your ability to interact in various ways. 

Many jobs require you to speak to customers over the phone and online, while other roles are client facing and include face-to-face meetings. By learning a range of communication skills and techniques, you will be able to confidently perform at the highest level. 

These courses are ideal for anyone who wants to improve their day-to-day interactions in the workplace, or those who are keen to learn the fundamentals of communication so that they can teach others. 

With these courses being delivered online, you can study at your own pace and in your own time. 

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,695 Trustpilot reviews

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Verified

Solomon helped me enroll today and was…

Solomon helped me enroll today and was Super helpful, informative and supportive. Thanks!

Poppy M. 21 Aug 2026
Verified

Excellent customer service

I had a Freddie Griffiths talk me through the entire process and he made it effortless. He was very professional. Answered any questions I had about the course. It was very reassuring to be told I could email him if I had any further questions or needed any support. He is most definitely an asset to the learn direct team.

Rose B. 21 Aug 2026
Verified

Arron was really helpful with any…

Arron was really helpful with any questions that I had he answered and getting me set up on the course was really fast and easy paced very friendly and cheerful.

Amber A. 21 Aug 2026
Verified

I was a great experience with the query…

I was a great experience with the query with Nessrine Marhoum. I really appreciate it the way she spoke to me and the she explained all the things to me.

Muhammad K. 21 Aug 2026
Verified

I was a great experience with the query…

I was a great experience with the query with Nessrine Marhoum. She clear everything to me an a nice way. I really appreciated.

Muhammad K. 21 Aug 2026
Verified

I had a great experience with…

I had a great experience with Learndirect, especially with my advisor Arron. He was extremely helpful and made the registration process simple and easy. He guided me through everything clearly and was always helpful when I had questions. Really appreciate his support and would definitely recommend!

Shamaila 21 Aug 2026
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