Communication Techniques

Communication Techniques

There must be many people who found conventional English language classes at school difficult and who have now taken jobs where face-to-face situations with customers and clients demand a certain facility with the language.

It is for such individuals that this course is intended.

Modules

Defining communication

Communicating by telephone

Writing letters

Speaking & writing efficiently

Avoiding ambiguity

Effective listening & receiving communications

For a more detailed syllabus on this course, click here

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communication Techniques.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

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