Business Communication (Byte Size Skills Course)
97.5%
- SALE Savings End Midnight Tuesday 10th November
- SALE Savings End Midnight Tuesday 10th November
Business Communication (Byte Size Skills Course)
Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively. Communication is a complex subject as we, as human beings, are complex, our work tasks are complex and our world is becoming increasingly more complex.
Communication skill is an enabling factor that allows us to perform the work of the organisation. It is essential for business success and as an individual, you need to be an effective communicator for your future career.
In this course you’ll look at communication models, the effects and barriers to the communication process. As well as how organisational structure affects the flow of information required for co-ordination and decision-making.
Introduction
Objectives
Communication: Some Theories and Models
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions - fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Formal and Informal Communication
Introduction
Formal and informal communication
Vertical communication
Network patterns
Horizontal (lateral) communication
The grapevine
Summary
Course Summary
References
Tutor-marked Question Paper
Modules
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
Entry Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.
*You will have access to the course for 24 months.
On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Business Communication (Byte Size Skills Course).
Your course certificate will also state the number of CPD points/hours the course is eligible for.
View a sample of the certificate (opens in new window)
learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK
- Each year around 6,000 businesses equip their staff for success with learndirect
- learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
- Almost 700,000 maths and English test passes have been achieved with learndirect.
- 300,000 people fulfilled their career ambitions last year with learndirect.
- Over 250,000 apprentices have achieved with learndirect.
- SALE Savings End Midnight Tuesday 10th November
- SALE Savings End Midnight Tuesday 10th November
Business Communication (Byte Size Skills Course)
Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively. Communication is a complex subject as we, as human beings, are complex, our work tasks are complex and our world is becoming increasingly more complex.
Communication skill is an enabling factor that allows us to perform the work of the organisation. It is essential for business success and as an individual, you need to be an effective communicator for your future career.
In this course you’ll look at communication models, the effects and barriers to the communication process. As well as how organisational structure affects the flow of information required for co-ordination and decision-making.
Introduction
Objectives
Communication: Some Theories and Models
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions - fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Formal and Informal Communication
Introduction
Formal and informal communication
Vertical communication
Network patterns
Horizontal (lateral) communication
The grapevine
Summary
Course Summary
References
Tutor-marked Question Paper
Modules
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
Entry Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.
*You will have access to the course for 24 months.
Qualifications
On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Business Communication (Byte Size Skills Course).
Your course certificate will also state the number of CPD points/hours the course is eligible for.
View a sample of the certificate (opens in new window)
learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK
- Each year around 6,000 businesses equip their staff for success with learndirect
- learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
- Almost 700,000 maths and English test passes have been achieved with learndirect.
- 300,000 people fulfilled their career ambitions last year with learndirect.
- Over 250,000 apprentices have achieved with learndirect.
97.5%
Course fee
15%
Course Fee |
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With
15% off
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£51.04 |
OFFER ENDS
Tuesday 10th of November
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