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Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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Key Skills 3: Risk Management and Communication

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OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%
  • SALE Savings End Midnight Thursday 20th August
  • SALE Savings End Midnight Thursday 20th August

Key Skills 3: Risk Management and Communication

Strategies for preventing, minimising and containing risk within their practice is essential to any dental nurse’s role. In this module we will look at how communication and risk management is key in minimising and containing risk in order to improve patient care.

Modules

On completion of this CPD course, you will be able to:

  • Explain key communication issues relevant to dental practices
  • Explain the risks that are most relevant to your practice and how you identified them
  • Minimise, anticipate and manage adverse incidents and difficult situations
  • Demonstrate to a third party your systems and processes that manage risk within the practice

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Key Skills 3: Risk Management and Communication.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Thursday 20th August
  • SALE Savings End Midnight Thursday 20th August

Key Skills 3: Risk Management and Communication

Strategies for preventing, minimising and containing risk within their practice is essential to any dental nurse’s role. In this module we will look at how communication and risk management is key in minimising and containing risk in order to improve patient care.

Modules

On completion of this CPD course, you will be able to:

  • Explain key communication issues relevant to dental practices
  • Explain the risks that are most relevant to your practice and how you identified them
  • Minimise, anticipate and manage adverse incidents and difficult situations
  • Demonstrate to a third party your systems and processes that manage risk within the practice

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Key Skills 3: Risk Management and Communication.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
100% online
learning
0 units
1 guided
learning hours

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I had a lovely experience speaking with Pal today. He was extremely helpful with all of my questions and very approachable. I rarely really leave reviews, but Pals excellent customer service is what encouraged me to extend my course. I really appreciated his help and would like to wish him all the best for the future.

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Tom Rawlinson was lovely today in helping me choose the course that was right for me. He was very professional and lovely to talk to on the phone. Thank you Tom.

Molly C. 19 Aug 2026
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