Level 2 Certificate in Principles of Business Administration (RQF)

Level 2 Certificate in Principles of Business Administration (RQF)

This Course at a Glance

• Develop broad-ranging skills ahead of an admin career in any industry
• Learn all about diary systems, mail services, documentation, legislation, and more
• Gain a nationally recognised qualification
• Receive guidance from expert Tutors
• Study online at home
• No exams

About Your Course

While each business is unique in its own way, most achieve success through a combined effort from the many departments that exist within it. Administration professionals are therefore highly valued because of their capabilities in a range of disciplines, so they can help make sure businesses are running the way they should be.

If you like the idea of working across numerous areas and keeping your finger on the pulse, you’d be suited to a job in business administration.

Unlock All Possibilities

This Level 2 Certificate in Principles of Business Administration has been designed as the perfect platform for launching a business admin career.

To be effective in this space, you’ll need to have a working knowledge of the many cogs in the business machine. That’s why this course walks you through everything from customer service to legislation and the structure that exists within organisations.

Not only giving you the skills to become a Business Administrator but also those that open the door to many other business careers should you choose to pursue them.

Hit The Ground Running

To help you get job ready, the modules included in the course will enable you to carry out a range of administrative tasks with confidence. These include:

• How to manage information
• How to organise travel and accommodation
• How to prepare and distribute documentation
• How to organise and administrate meetings

Getting Started

This Level 2 Certificate in Principles of Business Administration (RQF) is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.

Broaden Your Career Your Way

Advances in technology have transformed the way we gain our education. Now, it’s completely viable to learn outside of the classroom and get everything you need for the next step in your life through online means.

No more rushing to class or being restricted by timetables. You can get qualified at home and easily fit studies around family or existing work commitments.

Get enrolled today to embark on a fully flexible online learning experience. What’s more, our expert Tutors are on hand to guide you every step of the way.

Modules

Unit 1: Principles of Providing Administrative Services

On completion of this unit, you will:

• Understand the organisation and administration of meetings
• Understand the organisation of travel and accommodation
• Understand how to manage diary systems
• Understand how to use office equipment
• Understand the use of mail services in a business context
• Understand customer service in a business environment

Unit 2: Principles of Business Document Production and Information Management

On completion of this unit, you will:

• Understand how to prepare business documents
• Understand the distribution of business documents
• Understand how information is managed in business organisations

Unit 3: Understand Employer Organisations

On completion of this unit, you will:

• Understand organisational structures
• Understand the organisational environment

Unit 4: Principles of Communication in a Business Environment

On completion of this unit, you will:

• Understand the requirements of written and verbal business communication

Unit 5: Principles of Developing Working Relationships with Colleagues

On completion of this unit, you will:

• Understand the principles of effective team working
• Understand how to be a buddy to a colleague

Unit 6: Principles of Equality and Diversity in the Workplace

On completion of this unit, you will:

• Understand the implications of equality legislation
• Understand organisational standards and expectations for equality and diversity and context in the workplace

Unit 7: Understand Working in a Customer Service Environment

On completion of this unit, you will:

• Know the importance of customer service
• Know the factors affecting customer service
• Know how to work in a customer service role
• Know how to refer customer queries and problems to others

Entry Requirements

This course is open to anyone aged 16 and over. While specific qualifications or experience aren’t needed to enrol, you should ideally have a minimum of Level 1 in literacy and numeracy or equivalent.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

There are no exams included in this course. Instead, you will be tasked with a series of assignments which will be marked by a Tutor.

TQUK

On successful completion of this course, you will receive the TQUK Level 2 Certificate in Principles of Business Administration (RQF), qualification number 603/2949/X.

Established in 2013, Training Qualifications UK are one of the most forward-thinking and agile Awarding Organisations in the UK. They work closely with both employers and providers to ensure learners receive qualifications that have impact in the workplace and help learners succeed in all walks of life.

This online Level 2 Certificate in Principles of Business Administration will give you the broad-ranging knowledge you need to start your new career in business administration.

As an entry-level qualification, it also unlocks the opportunity to move on to many higher-level courses in this space or enrol on a business administration apprenticeship. So you can continue to develop your skills and become a candidate for more senior job opportunities.

Further Qualifications and Prospects

Once completed, you could continue on our Level 3 Diploma in Business Administration. Still, as you’ll have a solid foundational knowledge of multiple business areas, you can continue your studies in any number of disciplines.

Check out our website's full suite of business courses and see where your online studies could take you!