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Mystery Shopping

Overview

Mystery Shopping is one of the best-kept, yet entirely open, secrets of our generation.  Whenever you go to a shop, hotel, restaurant, petrol station, bank, council building or any other outlet where there are staff who serve you, chances are that someone in the queue you are joining is a mystery shopper. They may look like any other customer but the fundamental difference between you and them is that you are paying money out for the goods you purchase, whilst they are being paid to buy exactly the same things.

Mystery shoppers come in all shapes and sizes and it is precisely this fact that enables you to join in and earn an extra income by doing just what you already do.

Modules

Introduction

  • Introduction to the Second Income Series
  • Introduction to Mystery Shopping

Objectives

  • What is a Mystery Shopper?
  • What are the Goals of Mystery Shopping
  • What Makes a Good Mystery Shopper
  • Setting Your Own Objectives

Observation

  • Observation - The Key Skill
  • Developing Powers of Observation

Obligations

  • Self-employment
  • Following a Brief
  • Writing Reports
  • Using Technology

Organisation

  • Getting Organised
  • Organisation on the Move
  • Organisation in the Office

Opportunities

  • Finding Companies
  • Know Your Area
  • Different Types of Mystery Shopping

Ownership

  • Start a Mystery Shopping Company
  • What To Do When Things Go Wrong
  • Getting Started

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

What is NCFE

NCFE is the UK's longest established awarding body, recognised as a highly professional and responsive organisation, committed to maintaining excellent customer service and a friendly approach.

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

Accreditation by NCFE is a guarantee of quality. It means that the college has been inspected and approved by an independent and experienced education professional and is quality audited biannually by NCFE. The centre delivering the programmes has been licensed by NCFE on the basis of its own quality systems. At the end of an accredited course, successful learners will also receive an NCFE Award certificate of achievement.

For more information on this award, click here

The Second Income Series

The Second Income series of courses have been specifically devised to help people who already have work or other commitments of some kind, to identify a way forward towards generating an extra 25% income, or, if you currently do not have any income, to start generating some.

Although it is possible to take these ideas and to generate a full time income, that is not the goal of the programme. Each of these income streams can be followed with just a few hours each week and are flexible enough to be able to be completed at times to suit you. It does not matter if you work shifts or have caring commitments that mean you can not commit the same time each week or each month. As long as you can commit something, you can succeed and increase your income.

If you are currently employed in a business where the future can not be guaranteed, the Second Income series is an ideal safety net. If you start to set up a second stream of income now, you will be in a much stronger position later if redundancy, retirement or unemployment arrives a little sooner than expected.

Mystery Shopping is one of the best-kept, yet entirely open, secrets of our generation.  Whenever you go to a shop, hotel, restaurant, petrol station, bank, council building or any other outlet where there are staff who serve you, chances are that someone in the queue you are joining is a mystery shopper. They may look like any other customer but the fundamental difference between you and them is that you are paying money out for the goods you purchase, whilst they are being paid to buy exactly the same things.

Mystery shoppers come in all shapes and sizes and it is precisely this fact that enables you to join in and earn an extra income by doing just what you already do.

Modules

Introduction

  • Introduction to the Second Income Series
  • Introduction to Mystery Shopping

Objectives

  • What is a Mystery Shopper?
  • What are the Goals of Mystery Shopping
  • What Makes a Good Mystery Shopper
  • Setting Your Own Objectives

Observation

  • Observation - The Key Skill
  • Developing Powers of Observation

Obligations

  • Self-employment
  • Following a Brief
  • Writing Reports
  • Using Technology

Organisation

  • Getting Organised
  • Organisation on the Move
  • Organisation in the Office

Opportunities

  • Finding Companies
  • Know Your Area
  • Different Types of Mystery Shopping

Ownership

  • Start a Mystery Shopping Company
  • What To Do When Things Go Wrong
  • Getting Started

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

What is NCFE

NCFE is the UK's longest established awarding body, recognised as a highly professional and responsive organisation, committed to maintaining excellent customer service and a friendly approach.

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

Accreditation by NCFE is a guarantee of quality. It means that the college has been inspected and approved by an independent and experienced education professional and is quality audited biannually by NCFE. The centre delivering the programmes has been licensed by NCFE on the basis of its own quality systems. At the end of an accredited course, successful learners will also receive an NCFE Award certificate of achievement.

For more information on this award, click here

The Second Income Series

The Second Income series of courses have been specifically devised to help people who already have work or other commitments of some kind, to identify a way forward towards generating an extra 25% income, or, if you currently do not have any income, to start generating some.

Although it is possible to take these ideas and to generate a full time income, that is not the goal of the programme. Each of these income streams can be followed with just a few hours each week and are flexible enough to be able to be completed at times to suit you. It does not matter if you work shifts or have caring commitments that mean you can not commit the same time each week or each month. As long as you can commit something, you can succeed and increase your income.

If you are currently employed in a business where the future can not be guaranteed, the Second Income series is an ideal safety net. If you start to set up a second stream of income now, you will be in a much stronger position later if redundancy, retirement or unemployment arrives a little sooner than expected.

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