Managing Challenging Behaviour Effectively | learndirect

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Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today for only £9.99 and pay no course fees until next year. What’s more you’ll be able to access your course materials straight away!

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Managing Challenging Behaviour Effectively

CURRENT OFFERS END:

Tuesday 7th of December

100% online
learning
0 units
1 guided
learning hours

Managing Challenging Behaviour Effectively

Course Overview

Disruptive behaviours in the workplace can be challenging and frustrating for any manager or team leader. They can disrupt team communication which can lead to low morale and lack of participation by other team members.

Managers and team leaders have a duty of care to their team to intervene and resolve issues that arise as a result of a challenging behaviours.

Learning Outcomes:

  • Learn how to understand a difficult behaviour
  • Learn how to identify behaviours that are capable of disrupting a team
  • Learn how to intervene and alter disruptive behaviours
  • Understand what barriers people put up to participation
  • Judge when behaviour has become difficult and merits intervention
  • Know what can be achieved and what goals are realistic
  • Use appropriate techniques to intervene directly, indirectly, through the group or one-on-one
  • Learn how to manage effectively a range of behaviours

Target Audience

Team Leaders & Managers

OUR PASS RATE
Business & HR (National Average 51.8%)
97.5%

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Managing Challenging Behaviour Effectively.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.

Managing Challenging Behaviour Effectively

Course Overview

Disruptive behaviours in the workplace can be challenging and frustrating for any manager or team leader. They can disrupt team communication which can lead to low morale and lack of participation by other team members.

Managers and team leaders have a duty of care to their team to intervene and resolve issues that arise as a result of a challenging behaviours.

Learning Outcomes:

  • Learn how to understand a difficult behaviour
  • Learn how to identify behaviours that are capable of disrupting a team
  • Learn how to intervene and alter disruptive behaviours
  • Understand what barriers people put up to participation
  • Judge when behaviour has become difficult and merits intervention
  • Know what can be achieved and what goals are realistic
  • Use appropriate techniques to intervene directly, indirectly, through the group or one-on-one
  • Learn how to manage effectively a range of behaviours

Target Audience

Team Leaders & Managers

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Managing Challenging Behaviour Effectively.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Business & HR
97.5%
(National Average 51.8%)

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