HR & Compliance About 60 minutes 1 CPD hour

Information Governance Training

Set out how to handle personal and sensitive information lawfully, with a focus on confidentiality duties across health and social care.

  • CPD Accredited
Overview

What this course covers

Information governance sets out how organisations must handle personal and sensitive data lawfully, securely and in line with recognised good practice. This programme was commissioned to support staff working with client information in NHS and health and social care settings, covering data protection principles and confidentiality obligations.

Learners cover the correct procedures for storing, sharing and disposing of personal data, along with the consequences of getting it wrong. The course applies equally to local authorities and any organisation that handles clients' personal information.

What you'll learn

Skills you'll walk away with

  • Explain the key principles of information governance
  • Identify data protection law requirements for client information
  • Recognise categories of personal and sensitive data
  • Apply correct procedures for storing and sharing data
  • Apply confidentiality principles in daily decisions
  • Identify consequences of information governance failures
Who it's for

Designed with these roles in mind

  • NHS and health and social care staff
  • Local authority employees
  • Anyone working with clients' personal information
Course content

Modules included

7 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Introduction to information governance
  2. 02 Data protection law: key principles
  3. 03 Categories of personal and sensitive data
  4. 04 Confidentiality and duty of care obligations
  5. 05 Storing, sharing and disposing of data securely
  6. 06 Consequences of information governance failures
  7. 07 Interactive scenarios and skill checks
Assessment

How competence is checked

Interactive scenarios run throughout the course, leading to a final assessment before the certificate is issued.

Certificate

What learners receive

Learners receive an instant, CPD-accredited certificate on successful completion of the course.

Aligned with
  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out Information Governance Training to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.4 out of 5

Based on 31,183 Trustpilot reviews

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Verified

It was a great experience and I would…

It was a great experience and I would like to commend Thomas for his outstanding coordination and dedication. His positive attitude, efficiency, and commitment to helping others made a real difference. His support and professionalism are greatly appreciated, and he is a valuable asset to the team.

Lakmali M. 19 Jul 2026
Verified

Sean was brilliant and so helpful

Sean dealt with me, helped me threw everything and answered my questions brilliantly so I understood everything, We even had a great laugh on the phone too and that topped everything for me, I can’t recommend Sean enough Thank you Sean

Ash D. 18 Jul 2026
Verified

Sean C has been amazing and so…

Sean has been amazing and so helpful today, called when he said he would and did the best he could for me. Sean was kind and made things easy. Thank you

Michelle 18 Jul 2026
Verified

Excellent support and guidance

I spoke with a gentleman called Nathan today. He was very friendly and took me through all of the available options for the course I am interested in. He explained everything in great detail, made sure I understood everything and was very patient with me during the call. He ensured that all of my questions were answered and that I felt confident about the next steps before ending the call. His professionalism, knowledge and approachable manner made the whole process much less daunting. Thank you, Nathan, for all your help!

Skye W. 17 Jul 2026
Verified

The response was fast accurate and…

The response was fast accurate and satisfying.i am really happy with the service

Bianca 17 Jul 2026
Verified

It was very straightforward

It was very straightforward. Tom is very good to talk to as he is genuine.

Fahim P. 17 Jul 2026
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