HR & Compliance About 60 minutes 1 CPD hour

Information Governance Training

Set out how to handle personal and sensitive information lawfully, with a focus on confidentiality duties across health and social care.

  • CPD Accredited
Overview

What this course covers

Information governance sets out how organisations must handle personal and sensitive data lawfully, securely and in line with recognised good practice. This programme was commissioned to support staff working with client information in NHS and health and social care settings, covering data protection principles and confidentiality obligations.

Learners cover the correct procedures for storing, sharing and disposing of personal data, along with the consequences of getting it wrong. The course applies equally to local authorities and any organisation that handles clients' personal information.

What you'll learn

Skills you'll walk away with

  • Explain the key principles of information governance
  • Identify data protection law requirements for client information
  • Recognise categories of personal and sensitive data
  • Apply correct procedures for storing and sharing data
  • Apply confidentiality principles in daily decisions
  • Identify consequences of information governance failures
Who it's for

Designed with these roles in mind

  • NHS and health and social care staff
  • Local authority employees
  • Anyone working with clients' personal information
Course content

Modules included

7 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Introduction to information governance
  2. 02 Data protection law: key principles
  3. 03 Categories of personal and sensitive data
  4. 04 Confidentiality and duty of care obligations
  5. 05 Storing, sharing and disposing of data securely
  6. 06 Consequences of information governance failures
  7. 07 Interactive scenarios and skill checks
Assessment

How competence is checked

Interactive scenarios run throughout the course, leading to a final assessment before the certificate is issued.

Certificate

What learners receive

Learners receive an instant, CPD-accredited certificate on successful completion of the course.

Aligned with
  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out Information Governance Training to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 33,029 Trustpilot reviews

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Patience, customer service is top notch

Peter is a good marketer. He followed me up till I signed in

Yetunde O. 6 Nov 2026
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Patient explanation

Very clear, polite and patient caller for someone new thanks!

Krystal R. 6 Nov 2026
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Peter Briant was very helpful and…

Peter Briant was very helpful and explained all the course, fees and everything in such a good manner really eased my mind. He also got me set up very quickly and reassured that he’d be happy to help with further enquires. Thank you.

Chantae E. 6 Nov 2026
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Smooth onboarding process

Abraham took me the through the process well and supported me very well until being successfully enrolled. Thank you very much

Sha 6 Nov 2026
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Meddie from Learn Direct

I received excellent support from meddie Learn Direct Institute when I needed help cancelling my course. They were very helpful, understanding and supportive. I really appreciate their assistance and would highly recommend them. Thank you for the great service!

Sweet C. 6 Nov 2026
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The Service was great…

I believe they take their time to explain things into details. Also Wesley M. took time to do a follow up call and was very patient and that is something I appreciate!

JessicaAmanor 6 Nov 2026
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