HR & Compliance About 60 minutes 1 CPD hour

Information Governance Training

Set out how to handle personal and sensitive information lawfully, with a focus on confidentiality duties across health and social care.

  • CPD Accredited
Overview

What this course covers

Information governance sets out how organisations must handle personal and sensitive data lawfully, securely and in line with recognised good practice. This programme was commissioned to support staff working with client information in NHS and health and social care settings, covering data protection principles and confidentiality obligations.

Learners cover the correct procedures for storing, sharing and disposing of personal data, along with the consequences of getting it wrong. The course applies equally to local authorities and any organisation that handles clients' personal information.

What you'll learn

Skills you'll walk away with

  • Explain the key principles of information governance
  • Identify data protection law requirements for client information
  • Recognise categories of personal and sensitive data
  • Apply correct procedures for storing and sharing data
  • Apply confidentiality principles in daily decisions
  • Identify consequences of information governance failures
Who it's for

Designed with these roles in mind

  • NHS and health and social care staff
  • Local authority employees
  • Anyone working with clients' personal information
Course content

Modules included

7 short lessons that build sequentially. Learners can pause and resume at any point on any device.

  1. 01 Introduction to information governance
  2. 02 Data protection law: key principles
  3. 03 Categories of personal and sensitive data
  4. 04 Confidentiality and duty of care obligations
  5. 05 Storing, sharing and disposing of data securely
  6. 06 Consequences of information governance failures
  7. 07 Interactive scenarios and skill checks
Assessment

How competence is checked

Interactive scenarios run throughout the course, leading to a final assessment before the certificate is issued.

Certificate

What learners receive

Learners receive an instant, CPD-accredited certificate on successful completion of the course.

Aligned with
  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
FAQ

Common questions

How long do learners have to complete the course?
Access is open-ended. Once assigned, learners can log in on any device, work at their own pace, pause and resume, and complete the course whenever it suits them.
What happens if a learner fails the end-of-course test?
Learners can retake the test until they pass. Progress is tracked automatically so nobody loses their place.
How is the certificate delivered?
The certificate is generated instantly on completion and available to download as a personalised PDF. Copies are stored in the admin dashboard for compliance records.
Can we buy licences in bulk for a team?
Yes. Volume pricing is available from as few as five licences and scales for larger workforces. Request a callback for a tailored quote.
Is the training accessible on mobile devices?
Yes. The course runs in any modern browser on desktop, tablet or mobile. There is nothing to install.
Do you offer reporting for compliance audits?
Yes. The admin dashboard provides completion reports, certificate downloads and audit-ready logs by learner or by team.

Ready to roll out Information Governance Training to your team?

Speak to a compliance advisor for volume pricing, admin dashboard access and same-day setup.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,291 Trustpilot reviews

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Great enrolment experience

Jordan was amazing in helping me enrol onto my Access to HE Business course! He was so friendly and helpful over the phone and made the whole process really easy. I’m loving the course so far and I’m so excited for what’s ahead. Thank you so much to Jordan and the Learndirect team!

Amber D. 28 Sep 2026
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Joe helped me to start my courses and…

Joe helped me to start my courses and he is very helpful and kind person. Thank you so much for a Learndirect.

Kinga 27 Sep 2026
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I recently completed my Level 3…

I recently completed my Level 3 Podiatry Assistant course with Learndirect, and overall I had a very positive experience. The course gave me the opportunity to develop my knowledge and skills in podiatry and healthcare. I found the learning materials useful and appreciated being able to study flexibly. I am now looking forward to continuing my education and exploring further opportunities in healthcare. Thank you to the Learndirect team for their support throughout my course.

Francisco M. 27 Sep 2026
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Another Great Experience with learndirect

This is my second course with learndirect, and I have had another great experience. Harley was friendly, helpful, and professional, making the enrolment process quick and easy. I’m very happy to be studying with learndirect again, and I really appreciate Harley’s support and patience throughout the enrolment process.

Saranda B. 26 Sep 2026
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Pleasant Experience

It was pleasant and helpful to deal with Salifu. Many thanks

KiranKotecha 26 Sep 2026
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Laura

Laura . C , was amazing. Set me up really quickly and advised me on the best route to take which I wasn't aware of , which will also save me alot of time. Thank you so much can't wait to get started !

Katie G. 26 Sep 2026
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