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Careers with learndirect

Customer Services Vacancies

Our Customer Services Vacancies

Customer Service Advisor

Location: Bournemouth, SouthWest BH2

Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform... more
Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK’s leading online learning provider, we have... more

Salary:
£21,158 - £24,785 per annum

Contract type:
Full-time, Permanent

LEARN MORE

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,462 Trustpilot reviews

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Verified

Teaching assistant level 3

Sign up to complete a Teaching assistant level 3 course, spoke with Tom Rawlinson who was very polite and provided me with all the information about the course and answered all question's I had regarding the course and study etc. Really helped make my decision to go ahead easy, thank you Tom, great customer service. Can’t wait to get started!

Lauren T. 6 Oct 2026
Verified

Excellent service

Excellent service, explained everything so I could understand. Would highly recommend. Thank you

Natalie J. 6 Oct 2026
Verified

James very helpful

James very helpful. Got back to me. I didnt have to do anything. Awesome thanks James

Sharon T. 6 Oct 2026
Verified

I applied for the dog grooming…

I applied for the dog grooming certificate over the phone with Holly, she was amazing. Very supportive and helpful. Stayed on the phone to me whilst I was all set up and even an hour after I emailed with a few more questions and she got straight back to me. Brilliant customer service

Freya 6 Oct 2026
Verified

Very prompt and friendly service

Very prompt and friendly service. Edina attended to my request sraight away.

Wilson 6 Oct 2026
Verified

Ben Harvey made my enrollment easy !

Ben Harvey made my enrollment easy !! Even managed to get me a discount. Thank you Ben !!

Kudzaishe 6 Oct 2026
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