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Rated by our learners

Rated Excellent by our learners

4.4 out of 5

Based on 31,268 Trustpilot reviews

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Verified

Very knowledgeable answered my…

Very knowledgeable answered my questions. Very excited to get started.

Julia 26 Jul 2026
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Enough time was spent with patience …

Enough time was spent with patience explaining all that I need ro know to enroll for the course and it was a great experience

Selina 26 Jul 2026
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Course/tutors/portal

Course (Access to Higher Education in Engineering) and tutors are extremely good but the learner portal is not so good.

Umar 26 Jul 2026
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Excellent customer service It was

Highly satisfied with the quick and professional customer care from Zoe.

Jamal 25 Jul 2026
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I had an amazing experience

I had an amazing experience. Samuel Aniado was so patient and understanding to my situation. Learn Direct really showed care towards helping me achive my career goals through higher education. Thank you Samuel Aniado and Learn Direct for helping me ascertain the education I need to progress in my chosen career path.

Alya B. 25 Jul 2026
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I have recently completed my Access to…

I have recently completed my Access to Higher Education Diploma in Science online with learndirect and achieved Distinction grades. As a mother with family responsibilities, studying online gave me the flexibility to continue my education and work towards my dream of going to university. Returning to study after a break was challenging, but learndirect provided me with the opportunity and support I needed to succeed. The course helped me improve my scientific knowledge, research skills, academic writing, and confidence. The assignments were challenging, but the feedback from tutors helped me develop and achieve my goals. I am very proud of completing this qualification with Distinction, and I am grateful to learndirect for helping me take this important step towards higher education and my future career. Thank you learndirect for being part of my journey. I would recommend this course to anyone looking for a flexible route into university.

Esraa 25 Jul 2026
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