Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

Click here to
- Click here to Request a Callback
40% OFF Save £87.12 - Don’t miss out!

Telemarketing Professional

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%
  • SALE Savings End Midnight Friday 30th October
  • SALE Savings End Midnight Friday 30th October

Telemarketing Professional

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

Modules

Maximise the impact of the first 15 seconds

Use the FAB formula to demonstrate benefits

Learn about power questions and active listening

Build dialogue that gets the customer interested

Deal with objections using tested methods

Five ways to close that sale

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Telemarketing Professional.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Friday 30th October
  • SALE Savings End Midnight Friday 30th October

Telemarketing Professional

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

Modules

Maximise the impact of the first 15 seconds

Use the FAB formula to demonstrate benefits

Learn about power questions and active listening

Build dialogue that gets the customer interested

Deal with objections using tested methods

Five ways to close that sale

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Excellent Marking

Assessment

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Telemarketing Professional.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
100% online
learning
0 units
6 guided
learning hours

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,819 Trustpilot reviews

Read all reviews →
Verified

Tom was very helpful

Tom was very helpful, friendly, and supportive throughout the college admission process. He explained everything clearly and made the process easy and stress-free. I’m very happy with his customer service.

Harpreet K. 26 Oct 2026
Verified

Peter - An excellent helper

Peter was very helpful over the phone and guided me through the process well. The conversations we had were appreciated and he was a huge help.

Emma 26 Oct 2026
Verified

Thank you Edina for your patience in…

Thank you Edina for your patience in helping me out today with my profile you have demonstrated patience and professionalism God bless

Sikena 26 Oct 2026
Verified

Edina was absolutely amazing

Edina was absolutely amazing. She explained everything to me, and made sure everything was done very quick. I really found her helpful and very polite !

Kelly C. 26 Oct 2026
Verified

Cancellation.

Hi, I spoke to a very polite lady called Chloe. She was very helpful and understood why I cancelled the course at this present time. Yours Sincerely. Miss Diane Thomas.

Miss T. 26 Oct 2026
Verified

Very quick response and very friendly…

Very quick response and very friendly considering it was via chat I did not feel pressured or made to feel embarrassed at anytime as my chat was to cancel a course

Mrs E. 26 Oct 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Enrol now Request a callback