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Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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Telemarketing Professional

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%
  • SALE Savings End Midnight Tuesday 13th October
  • SALE Savings End Midnight Tuesday 13th October

Telemarketing Professional

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

Modules

Maximise the impact of the first 15 seconds

Use the FAB formula to demonstrate benefits

Learn about power questions and active listening

Build dialogue that gets the customer interested

Deal with objections using tested methods

Five ways to close that sale

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Telemarketing Professional.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Tuesday 13th October
  • SALE Savings End Midnight Tuesday 13th October

Telemarketing Professional

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

Modules

Maximise the impact of the first 15 seconds

Use the FAB formula to demonstrate benefits

Learn about power questions and active listening

Build dialogue that gets the customer interested

Deal with objections using tested methods

Five ways to close that sale

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Excellent Marking

Assessment

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Telemarketing Professional.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
100% online
learning
0 units
6 guided
learning hours

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,466 Trustpilot reviews

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Verified

Returning to education

I spoke with Holly about returning to education as a mature student and she was able to patiently answer all the questions I had regarding the process and what I may need should I want to progress even further in the future. Holly was lovely to chat with and she was able to assuage any concerns I had with getting back into education. I had zero qualms in signing up and am thoroughly excited to start a fresh chapter in my life. I am genuinely and sincerely grateful, thank you.

David L. 7 Oct 2026
Verified

Enthusiatic tutor promotes my progression in studying.

I started this course with the understanding that tutors take some time to return marked assignment. I am pleasantly suprised to know that, not only were my assignments marked in a couple of days, but clearly by an upstanding experienced tutor Natasha Beukes who also shows so enthusiasm and interest in the subject, she's encouraged willingness in my learning. Thank you.

Rekua 7 Oct 2026
Verified

Teaching assistant level 3

Sign up to complete a Teaching assistant level 3 course, spoke with Tom Rawlinson who was very polite and provided me with all the information about the course and answered all question's I had regarding the course and study etc. Really helped make my decision to go ahead easy, thank you Tom, great customer service. Can’t wait to get started!

Lauren T. 6 Oct 2026
Verified

Excellent service

Excellent service, explained everything so I could understand. Would highly recommend. Thank you

Natalie J. 6 Oct 2026
Verified

James very helpful

James very helpful. Got back to me. I didnt have to do anything. Awesome thanks James

Sharon T. 6 Oct 2026
Verified

I applied for the dog grooming…

I applied for the dog grooming certificate over the phone with Holly, she was amazing. Very supportive and helpful. Stayed on the phone to me whilst I was all set up and even an hour after I emailed with a few more questions and she got straight back to me. Brilliant customer service

Freya 6 Oct 2026
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