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Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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Telemarketing Professional

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%
  • SALE Savings End Midnight Friday 28th August
  • SALE Savings End Midnight Friday 28th August

Telemarketing Professional

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

Modules

Maximise the impact of the first 15 seconds

Use the FAB formula to demonstrate benefits

Learn about power questions and active listening

Build dialogue that gets the customer interested

Deal with objections using tested methods

Five ways to close that sale

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Telemarketing Professional.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Friday 28th August
  • SALE Savings End Midnight Friday 28th August

Telemarketing Professional

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

Modules

Maximise the impact of the first 15 seconds

Use the FAB formula to demonstrate benefits

Learn about power questions and active listening

Build dialogue that gets the customer interested

Deal with objections using tested methods

Five ways to close that sale

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Excellent Marking

Assessment

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Telemarketing Professional.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
100% online
learning
0 units
6 guided
learning hours

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,652 Trustpilot reviews

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Verified

S-tier customer service

The level of customer service provided by peter B was S-tier! He was in contact with me all the time, helping me make the right choice, with the right course, knowing my future plans. He even went the extra mile to check the entry level requirements for my choice of university, making sure the course i needed to take was the right one, Thank you Peter, *****

Mr B. 18 Aug 2026
Verified

Been doing the course for over 3 years…

Been doing the course for over 3 years due to being on mat leave and then having to go back to work and learn direct have been so patient, helpful and very informative. I've really enjoyed partaking in the course to then up my experience for wanting to be a midwife!

Consumer 18 Aug 2026
Verified

Telephone enrollment.

Contacted myself yesterday in regards to my application, I expressed i were unable to speak at the time of call and had asked for a call back at a specific time the following day. Prompt call back today, given correct important information regarding the course I selected and made to feel comfortable throughout the call. Very polite, great telephone manner. Did not pressure any choices from me. Appreciated the call very much.

Stephanie 18 Aug 2026
Verified

Constantly Great Service

Andrew has always been clear, consise and helpful whenever I have dealt with him, which has been a fair few times. Excellent customer services.

Anthony 18 Aug 2026
Verified

Solomon was great at getting me set up…

Solomon was great at getting me set up for my access course today - rang back when I was free to talk and got it sorted quickly. Thanks

Chelsea T. 18 Aug 2026
Verified

Callam Steven's is brilliant he was so…

Callam Steven's is brilliant he was so incoraging and supportive,im the older generation and never done anything like this before he gave me the confidence I needed.

Lindsey T. 18 Aug 2026
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