Solving Performance Problems | Online Courses | learndirect

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Enrol today for only £9.99 and pay no course fees until next year. What’s more you’ll be able to access your course materials straight away!

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today for only £9.99 and pay no course fees until next year. What’s more you’ll be able to access your course materials straight away!

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Solving Performance Problems

CURRENT OFFERS END:

Tuesday 7th of December

100% online
learning
0 units
1 guided
learning hours

Solving Performance Problems

Course Overview

Manage your relationships on an adult basis when things get tough and be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses.

Key Learning Points:

  • Learn how to remain calm and professional when dealing with performance issues
  • Learn how to manage your relationship with staff when things go wrong

Course Outcomes:

  • Identify the triggers for adult/child/parent behaviour and guide towards adult-adult interactions
  • Adopt a systematic and positive problem solving approach to frame productive meetings
  • Manage denial and emotional responses effectively
  • Explain the consequences of no or low improvement
  • Understand the importance of regular monitoring in sustaining performance improvement

Target Audience

Team Leaders and Managers

OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Solving Performance Problems.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.

Solving Performance Problems

Course Overview

Manage your relationships on an adult basis when things get tough and be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses.

Key Learning Points:

  • Learn how to remain calm and professional when dealing with performance issues
  • Learn how to manage your relationship with staff when things go wrong

Course Outcomes:

  • Identify the triggers for adult/child/parent behaviour and guide towards adult-adult interactions
  • Adopt a systematic and positive problem solving approach to frame productive meetings
  • Manage denial and emotional responses effectively
  • Explain the consequences of no or low improvement
  • Understand the importance of regular monitoring in sustaining performance improvement

Target Audience

Team Leaders and Managers

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Solving Performance Problems.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)

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