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Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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Retailing

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%
  • SALE Savings End Midnight Tuesday 10th November
  • SALE Savings End Midnight Tuesday 10th November

Retailing

The course is intended to provide an introduction to, and an understanding of the key principles of retailing, enabling students to apply good practice in the workplace.

This programme is designed for people seeking a better understand of how retailing works in practice.

The course is particularly suited to retail shop owners, staff and retail managers who wish to improve their retail performance.

Modules

Module 1

Introduction

Module 2

Understanding the Organisation

Module 3

Checkout Operations

Module 4

Safety

Module 5

Merchandising

Module 6

Trading Legislation. Security - Stock and Personal

Module 7

Stock Control

Module 8

Team Effectiveness and Communication

 

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Retailing.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Tuesday 10th November
  • SALE Savings End Midnight Tuesday 10th November

Retailing

The course is intended to provide an introduction to, and an understanding of the key principles of retailing, enabling students to apply good practice in the workplace.

This programme is designed for people seeking a better understand of how retailing works in practice.

The course is particularly suited to retail shop owners, staff and retail managers who wish to improve their retail performance.

Modules

Module 1

Introduction

Module 2

Understanding the Organisation

Module 3

Checkout Operations

Module 4

Safety

Module 5

Merchandising

Module 6

Trading Legislation. Security - Stock and Personal

Module 7

Stock Control

Module 8

Team Effectiveness and Communication

 

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Retailing.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
100% online
learning
0 units
8 guided
learning hours

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Rated Excellent by our learners

4.5 out of 5

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Solomon was thorough and insightful and helped to put my mind at ease throughout

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Very helpful

Very helpful , reassuring and friendly! Process was quick and easy to understand!

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Maddie was really very helpful and managed to sort my course out for me. Thanks again Maddie for all your help

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Nessrine is an absolutely wonderful person. Helped through the process with such kindness. Told me everything I needed to know about the course. She has made my day with her laughter. What an amazing person! I look forward to all the learning over the next months and years.

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Excellent customer service and support

Excellent customer service and support I had a really positive experience with Learndirect. Danyal Hussain was particularly helpful, friendly and professional. He took the time to explain everything clearly, talked me through the different options available and helped me understand what would be best for me. He was patient, approachable and made the whole process much easier. It’s lovely to receive such good customer service. Thank you, Daniel, for your support and guidance. I would definitely recommend Learndirect!

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Consumer 5 Nov 2026
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