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Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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Retailing

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Professional Skills (National Average 82.6%)
90.9%
  • SALE Savings End Midnight Friday 28th August
  • SALE Savings End Midnight Friday 28th August

Retailing

The course is intended to provide an introduction to, and an understanding of the key principles of retailing, enabling students to apply good practice in the workplace.

This programme is designed for people seeking a better understand of how retailing works in practice.

The course is particularly suited to retail shop owners, staff and retail managers who wish to improve their retail performance.

Modules

Module 1

Introduction

Module 2

Understanding the Organisation

Module 3

Checkout Operations

Module 4

Safety

Module 5

Merchandising

Module 6

Trading Legislation. Security - Stock and Personal

Module 7

Stock Control

Module 8

Team Effectiveness and Communication

 

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Retailing.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Friday 28th August
  • SALE Savings End Midnight Friday 28th August

Retailing

The course is intended to provide an introduction to, and an understanding of the key principles of retailing, enabling students to apply good practice in the workplace.

This programme is designed for people seeking a better understand of how retailing works in practice.

The course is particularly suited to retail shop owners, staff and retail managers who wish to improve their retail performance.

Modules

Module 1

Introduction

Module 2

Understanding the Organisation

Module 3

Checkout Operations

Module 4

Safety

Module 5

Merchandising

Module 6

Trading Legislation. Security - Stock and Personal

Module 7

Stock Control

Module 8

Team Effectiveness and Communication

 

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Retailing.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
100% online
learning
0 units
8 guided
learning hours

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,670 Trustpilot reviews

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Verified

Incredible service

Joe was so helpful, even reduced the price for me after I mentioned what I was quoted. Thank you so much, excited to start my course !!

Freya 19 Aug 2026
Verified

It was a great experience with Ben…

It was a great experience with Ben Harvey. He crushed all my worries and I can't even ask for more. He talks very politely and his explanation is top-notch.

Sanni B. 19 Aug 2026
Verified

Fantastic Help from Chris

Chris was incredibly helpful in getting me fully set up with my course. He stayed in contact with me throughout the process, even continuing to message me right up until he was about to leave the office, just to make sure everything was sorted. He answered all my questions, explained everything clearly, and made sure I had all the information I needed. I really appreciated how supportive and patient he was.

Madison 19 Aug 2026
Verified

I had a lovely experience speaking with…

I had a lovely experience speaking with Pal today. He was extremely helpful with all of my questions and very approachable. I rarely really leave reviews, but Pals excellent customer service is what encouraged me to extend my course. I really appreciated his help and would like to wish him all the best for the future.

Serena 19 Aug 2026
Verified

Tom was lovely

Tom Rawlinson was lovely today in helping me choose the course that was right for me. He was very professional and lovely to talk to on the phone. Thank you Tom.

Molly C. 19 Aug 2026
Verified

The team guided me patiently and…

The team guided me patiently and respectfully. I received the email I needed immediately after I ended the call. However, I was on hold for about 20 minutes. I hope this waiting time can be reduced in the future, and that responses can be provided more quickly so that we do not have to wait on the phone for so long.

Zeinab S. 19 Aug 2026
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