Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

Lines now closed
- Click here to Request a Callback
40% OFF Save £436.00 - Don’t miss out!

Level 3 Certificate for Pet Care in Retail (RQF)

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Animal Care & Veterinary Science (National Average 74.9%)
86.8%
  • SALE Savings End Midnight Friday 28th June
  • SALE Savings End Midnight Friday 28th June

Level 3 Certificate for Pet Care in Retail (RQF)

Key Points

  • Become proficient in effective pet care 
  • Complete the course at your own pace 
  • Benefit from dedicated tutor support 
  • Gain a qualification that meets the DEFRA Animal Activities Licensing Requirements 

Overview 

If you already work in the pet care industry or would like to, this qualification might be just what you’re looking for! This thorough Pet Care in Retail qualification covers everything you need for a solid footing in the industry. The qualification covers legislation, ethical dilemmas, and the hands-on skills that make a difference.  

You’ll have a chance to learn about legal responsibilities in pet care, focus on the well-being of pets, skill up on customer care, gain confidence in advising new pet parents, and explore the ethical side of owning pets. Plus, you’ll learn how to feed pets well for their health and happiness. Complete this qualification to become, not just ready for the pet care retail industry but with a solid commitment to doing it right – responsible ownership and top-notch ethics included. 

In addition, this qualification meets the requirements for higher standard licensing under the DEFRA Animal Activities Licensing Requirements. 

Getting Started

learndirect is one of the UK’s leading online learning providers. Studying online gives you the flexibility that physical colleges just can’t match. So you’re able to progress with your learning in a way that works for you. 

However busy your schedule may be, online learning means you’re able to learn whenever you have the time. There’s no specific timetable or class you need to stick to making it that much easier to study and get qualified. 

And even though it’s a more independent learning style you’re not completely alone. An expert tutor will be on-hand should you need them. They’ll provide you with constructive feedback on your assignments to make sure you’re getting the best out of your studies. As well as any extra assistance where needed. 

We also have flexible payment methods available to help spread the cost of the course. Enrol today to start your journey to become a qualified pet care worker. 

Modules

Level 3 Certificate for Pet Care in Retail Modules 

The course consists of 6 compulsory units. 

Unit 1: Pet Care in Retail Legislation 

On completion of this unit, you will: 

  • Understand Legislation relating to pet care in retail
  • Know responsible pet ownership
  • Know legislation related to pet care in retail

Unit 2: Animal Care and Welfare in Pet Retail 

On completion of this unit, you will: 

  • Understand the environmental needs of animals
  • Understand the provision of environmental enrichment
  • Understand how to health check pet animals
  • Understand diseases, prevention and treatment
  • Understand hygiene procedures

Unit 3: Customer Care in Pet Retail 

On completion of this unit, you will: 

  • Understand the maintenance of a pet care retail environment
  • Know how to provide high levels of customer service

Unit 4: Providing Advice to New Pet Owners 

On completion of this unit, you will: 

  • Understand the process of how to acquire a pet
  • Understand accurate matching of owner and pet
  • Understand advice that is necessary to give to new pet owners

Unit 5: Keeping Animals as Pets 

On completion of this unit, you will: 

  • Understand the reasons for pet ownership
  • Understand ethical pet ownership
  • Understand the welfare requirements of pet animals

Unit 6: Feeding Pet Animals 

On completion of this unit, you will: 

  • Understand the different groups of nutrients
  • Understand the different food types and strategies
  • Understand balanced diets
  • Understand potential issues related to feeding

Entry Requirements

This course is open to anyone aged 16 and above. It is expected that learners have working knowledge of at least Level 2. 

Minimum Age Restriction 

16 

Average Completion Timeframe 

You have 24 months to complete your course. 

Certification Timeframe 

Learners can expect their certification within 6 months of completing the course, following the (EQA) External Quality Assurance of assessment. 

Course Fees 

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered. 

You will be required to submit a portfolio of evidence to gain your qualification.  

SEG Awards

SEG Awards logo

Skills and Education Group Awards (SEG) 

Skills and Education Group Awards continually invest in high-quality qualifications, assessments and services in their chosen sectors. As a UK leading sector specialist, SEG continues to support employers and skills providers to enable individuals to achieve the skills and knowledge needed to raise professional standards across the sectors. 

Upon successful completion of this qualification, you will be awarded the Level 3 Certificate for Pet Care in Retail (Qualification Number: 610/3442/3). 

Skills and Education Group Awards offer qualifications and assessments which are regulated by CCEA, Ofqual and Qualifications Wales. They are driven by delivering a high-quality and trusted service to Centres and learners, so that everyone gets the education they deserve.

This is an essential qualification if you’re looking for employment in a pet shop. By law, all pet stores are required to have an employee who holds this qualification. So it’s highly sought after in potential applicants. 

An informed employee will lead to well-educated customers and properly looked after pets with a better quality of life. 

Once you’re qualified, you’ll be able to seek employment in a range of animal care careers. Whether you want to work in the pet care in retail sector or with animals in a different capacity.  

You’ll have an accredited qualification to combine with your love for animals. Should you choose to study further you’ll have developed a solid foundation in animal care to build on through further education and beyond. 

Frequently Asked Questions

The UK pet store industry is flourishing at £7.1 billion, fuelled by a rise in pet ownership and a focus on responsible pet care. This means more reputable stores with knowledgeable staff, prioritising pet welfare alongside a wide range of pet supplies.
By working in a pet store you’ll spend your days caring for furry (or feathery or scaled) friends, providing expert advice to new pet owners, and helping them find everything they need to spoil their companions. It's a rewarding career that combines your passion for animals with the chance to make a difference in their lives.
A passion for animals is a great start for a pet shop career in the UK. While formal qualifications aren't always mandatory, by law, at least one member of staff on-site during opening hours must have a recognised qualification or be able to demonstrate suitable experience or training. This Level 3 Certificate for Pet Care in Retail will prove you have the expertise to provide proper animal care advice and prioritise pet welfare within any store you apply to work in.
The UK pet industry is booming, and that means great earning potential! Starting salaries for pet care assistants can range from £17,000 to £24,000 depending on experience. For those with a passion for leadership, qualifications like our Level 3 Certificate for Pet Care in Retail can open doors to management positions with significantly higher salaries. And if you dream of owning your own pet store, the rewards can be even greater, with successful stores generating healthy profits!
Yes, you can! Our Certificate for Pet Care in Retail Level 3 course is completely online and can easily be studied in your own time.

Emma
Retrained as a foot health practitioner and set up a flourishing healthcare business while juggling work as a dental nurse and two children!

Gemma
Check out how this course has helped real-life learners – people just like you - to reach their goals and achieve success!

“I was just overwhelmed with happiness, and I was so proud of myself that I’d actually achieved something that others told me I never would, and it’s the first time in a long time that I’m excited for the future.”

Paul
Re-took his Maths GCSE at the age of 46 to boost his grade and prove the doubters wrong!

“I wasn’t happy with what I got at school many years ago and I felt this is what I should have got the first time around, so I was glad to get that monkey off my back.”

Read the real story
  • SALE Savings End Midnight Friday 28th June
  • SALE Savings End Midnight Friday 28th June

Level 3 Certificate for Pet Care in Retail (RQF)

Key Points

  • Become proficient in effective pet care 
  • Complete the course at your own pace 
  • Benefit from dedicated tutor support 
  • Gain a qualification that meets the DEFRA Animal Activities Licensing Requirements 

Overview 

If you already work in the pet care industry or would like to, this qualification might be just what you’re looking for! This thorough Pet Care in Retail qualification covers everything you need for a solid footing in the industry. The qualification covers legislation, ethical dilemmas, and the hands-on skills that make a difference.  

You’ll have a chance to learn about legal responsibilities in pet care, focus on the well-being of pets, skill up on customer care, gain confidence in advising new pet parents, and explore the ethical side of owning pets. Plus, you’ll learn how to feed pets well for their health and happiness. Complete this qualification to become, not just ready for the pet care retail industry but with a solid commitment to doing it right – responsible ownership and top-notch ethics included. 

In addition, this qualification meets the requirements for higher standard licensing under the DEFRA Animal Activities Licensing Requirements. 

Getting Started

learndirect is one of the UK’s leading online learning providers. Studying online gives you the flexibility that physical colleges just can’t match. So you’re able to progress with your learning in a way that works for you. 

However busy your schedule may be, online learning means you’re able to learn whenever you have the time. There’s no specific timetable or class you need to stick to making it that much easier to study and get qualified. 

And even though it’s a more independent learning style you’re not completely alone. An expert tutor will be on-hand should you need them. They’ll provide you with constructive feedback on your assignments to make sure you’re getting the best out of your studies. As well as any extra assistance where needed. 

We also have flexible payment methods available to help spread the cost of the course. Enrol today to start your journey to become a qualified pet care worker. 

Modules

Level 3 Certificate for Pet Care in Retail Modules 

The course consists of 6 compulsory units. 

Unit 1: Pet Care in Retail Legislation 

On completion of this unit, you will: 

  • Understand Legislation relating to pet care in retail
  • Know responsible pet ownership
  • Know legislation related to pet care in retail

Unit 2: Animal Care and Welfare in Pet Retail 

On completion of this unit, you will: 

  • Understand the environmental needs of animals
  • Understand the provision of environmental enrichment
  • Understand how to health check pet animals
  • Understand diseases, prevention and treatment
  • Understand hygiene procedures

Unit 3: Customer Care in Pet Retail 

On completion of this unit, you will: 

  • Understand the maintenance of a pet care retail environment
  • Know how to provide high levels of customer service

Unit 4: Providing Advice to New Pet Owners 

On completion of this unit, you will: 

  • Understand the process of how to acquire a pet
  • Understand accurate matching of owner and pet
  • Understand advice that is necessary to give to new pet owners

Unit 5: Keeping Animals as Pets 

On completion of this unit, you will: 

  • Understand the reasons for pet ownership
  • Understand ethical pet ownership
  • Understand the welfare requirements of pet animals

Unit 6: Feeding Pet Animals 

On completion of this unit, you will: 

  • Understand the different groups of nutrients
  • Understand the different food types and strategies
  • Understand balanced diets
  • Understand potential issues related to feeding

Entry Requirements

This course is open to anyone aged 16 and above. It is expected that learners have working knowledge of at least Level 2. 

Minimum Age Restriction 

16 

Average Completion Timeframe 

You have 24 months to complete your course. 

Certification Timeframe 

Learners can expect their certification within 6 months of completing the course, following the (EQA) External Quality Assurance of assessment. 

Course Fees 

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered. 

Excellent Marking

Assessment

You will be required to submit a portfolio of evidence to gain your qualification.  

Qualifications

SEG Awards

SEG Awards logo

Skills and Education Group Awards (SEG) 

Skills and Education Group Awards continually invest in high-quality qualifications, assessments and services in their chosen sectors. As a UK leading sector specialist, SEG continues to support employers and skills providers to enable individuals to achieve the skills and knowledge needed to raise professional standards across the sectors. 

Upon successful completion of this qualification, you will be awarded the Level 3 Certificate for Pet Care in Retail (Qualification Number: 610/3442/3). 

Skills and Education Group Awards offer qualifications and assessments which are regulated by CCEA, Ofqual and Qualifications Wales. They are driven by delivering a high-quality and trusted service to Centres and learners, so that everyone gets the education they deserve.

This is an essential qualification if you’re looking for employment in a pet shop. By law, all pet stores are required to have an employee who holds this qualification. So it’s highly sought after in potential applicants. 

An informed employee will lead to well-educated customers and properly looked after pets with a better quality of life. 

Once you’re qualified, you’ll be able to seek employment in a range of animal care careers. Whether you want to work in the pet care in retail sector or with animals in a different capacity.  

You’ll have an accredited qualification to combine with your love for animals. Should you choose to study further you’ll have developed a solid foundation in animal care to build on through further education and beyond. 

Frequently Asked Questions

The UK pet store industry is flourishing at £7.1 billion, fuelled by a rise in pet ownership and a focus on responsible pet care. This means more reputable stores with knowledgeable staff, prioritising pet welfare alongside a wide range of pet supplies.
By working in a pet store you’ll spend your days caring for furry (or feathery or scaled) friends, providing expert advice to new pet owners, and helping them find everything they need to spoil their companions. It's a rewarding career that combines your passion for animals with the chance to make a difference in their lives.
A passion for animals is a great start for a pet shop career in the UK. While formal qualifications aren't always mandatory, by law, at least one member of staff on-site during opening hours must have a recognised qualification or be able to demonstrate suitable experience or training. This Level 3 Certificate for Pet Care in Retail will prove you have the expertise to provide proper animal care advice and prioritise pet welfare within any store you apply to work in.
The UK pet industry is booming, and that means great earning potential! Starting salaries for pet care assistants can range from £17,000 to £24,000 depending on experience. For those with a passion for leadership, qualifications like our Level 3 Certificate for Pet Care in Retail can open doors to management positions with significantly higher salaries. And if you dream of owning your own pet store, the rewards can be even greater, with successful stores generating healthy profits!
Yes, you can! Our Certificate for Pet Care in Retail Level 3 course is completely online and can easily be studied in your own time.

Emma
Retrained as a foot health practitioner and set up a flourishing healthcare business while juggling work as a dental nurse and two children!

Gemma
Check out how this course has helped real-life learners – people just like you - to reach their goals and achieve success!

“I was just overwhelmed with happiness, and I was so proud of myself that I’d actually achieved something that others told me I never would, and it’s the first time in a long time that I’m excited for the future.”

Paul
Re-took his Maths GCSE at the age of 46 to boost his grade and prove the doubters wrong!

“I wasn’t happy with what I got at school many years ago and I felt this is what I should have got the first time around, so I was glad to get that monkey off my back.”

Read the real story
OUR PASS RATE
Animal Care & Veterinary Science
86.8%
(National Average 74.9%)
100% online
learning
6 units
280 guided
learning hours

Sign up to our Newsletter

Enrol now Request a callback