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Communication Skills Courses

Online and workplace learning with RQF, Endorsed and Certified qualifications

Communication is key in life and in work. If you feel that you struggle to effectively communicate your point of view to colleagues and in other aspects of your life, then learndirect can help. Through accredited courses, you can learn how to communicate both verbally and non-verbally, enhancing your ability to interact in various ways. 

Many jobs require you to speak to customers over the phone and online, while other roles are client facing and include face-to-face meetings. By learning a range of communication skills and techniques, you will be able to confidently perform at the highest level. 

These courses are ideal for anyone who wants to improve their day-to-day interactions in the workplace, or those who are keen to learn the fundamentals of communication so that they can teach others. 

With these courses being delivered online, you can study at your own pace and in your own time. 

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,368 Trustpilot reviews

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Verified

Excellent service from start to finish

Excellent service from start to finish. The advisor, Abraham Adekoya, who spoke with me explained everything in detail and made sure I understood. He was professional, helpful, and very encouraging. I feel confident and ready to start my course. I highly recommended.

Andrine 1 Oct 2026
Verified

Excellent customer service

Excellent customer service! Danyal talked me through all aspects of the course: learning and marking structure. I felt fully looked after and equipped to make the right decision on course and payment plans. Thanks so much for your help! I now look forward to the next step of starting my new course!

Emilie S. 30 Sep 2026
Verified

Great experience with Laura

Laura was absolutely brilliant and so helpful throughout everything. She took the time to explain everything clearly and spoke slowly and clearly, which made it really easy for me to understand and follow along. She gave me lots of useful tips and advice, made sure I understood all the different options available to me, and never made anything feel rushed. She also went above and beyond by helping me get free trials and discounts, which I really appreciated. Laura was patient, friendly, knowledgeable and genuinely seemed to care about making sure I got the best experience possible. I couldn’t have asked for better help and would definitely recommend her. Thank you so much, Laura! ⭐⭐⭐⭐⭐

Amber E. 30 Sep 2026
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Jordan was excellent on the call

Jordan was excellent on the call. Very kind and willing to answer all my questions and concerns. It was a seamless experience

Stacey 30 Sep 2026
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My tutor (Hilary Clark) marked my…

My tutor (Hilary Clark) marked my assignments within the time frame and gave me good feedback and this motivates me to work on my future assignment(s) better. Thank you, Mariam Sadiq

Mariam S. 30 Sep 2026
Verified

I contacted learn direct via live chat…

I contacted learn direct via live chat and got response suddenly from the team. It was Nessrine who explained very well about the course that im gonna attend. The processing was so smooth, quick and easy to understand. Thanks Nessrine for your amazing service. Very much appreciated.

Naina B. 30 Sep 2026
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