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Communication Skills Courses

Online and workplace learning with RQF, Endorsed and Certified qualifications

Communication is key in life and in work. If you feel that you struggle to effectively communicate your point of view to colleagues and in other aspects of your life, then learndirect can help. Through accredited courses, you can learn how to communicate both verbally and non-verbally, enhancing your ability to interact in various ways. 

Many jobs require you to speak to customers over the phone and online, while other roles are client facing and include face-to-face meetings. By learning a range of communication skills and techniques, you will be able to confidently perform at the highest level. 

These courses are ideal for anyone who wants to improve their day-to-day interactions in the workplace, or those who are keen to learn the fundamentals of communication so that they can teach others. 

With these courses being delivered online, you can study at your own pace and in your own time. 

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,142 Trustpilot reviews

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Verified

Nessrine is a very good asset to the…

Nessrine is a very good asset to the team . She made me go through the process verh smoothly . Very hospitable and kind

Leetha 18 Sep 2026
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Pal was excellent today In Helping me…

Pal was excellent today In Helping me get my certificate . Thank Aarti

Aarti S. 18 Sep 2026
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I highly recommend Learn Direct

I highly recommend Learn Direct, to anyone looking to complete Functional Skills courses! I spoke with Callum, and he was absolutely amazing. He is incredibly knowledgeable and provided fantastic, practical advice. As a parent looking for a course for my neurodiverse daughter, finding a company that is patient and understanding is so important. The customer service has been outstanding from the very beginning. I first called yesterday, and since then, the communication has been seamless with very quick replies to all my emails. If you are considering a course, definitely contact them!

Mr H. 18 Sep 2026
Verified

Jordan was calm and patient and talked…

Jordan was calm and patient and talked through what I needed to do

arshpreet K. 18 Sep 2026
Verified

I highly recommend Learn Direct

I highly recommend Learn Direct, to anyone looking to complete Functional Skills courses! I spoke with Callum, and he was absolutely amazing. He is incredibly knowledgeable and provided fantastic, practical advice. As a parent looking for a course for my neurodiverse daughter, finding a company that is patient and understanding is so important. The customer service from Callum has been outstanding from the very beginning. I first called yesterday, and since then, the communication has been seamless with very quick replies to all my emails. If you are considering a course, definitely contact them!

Mr H. 18 Sep 2026
Verified

Absolutely loved speaking to Laura

Absolutely loved speaking to Laura, so down to earth and extremely helpful

Katie S. 18 Sep 2026
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