Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,056 Trustpilot reviews

Read all reviews →
Verified

Excellent communication and ready to…

Excellent communication and ready to provide all relevant information

Ahmed 14 Sep 2026
Verified

Thanks alot Kiera

Kiera helped and support me patiently. She gave me all updates and information that I needed. I appreciate

Fatima S. 14 Sep 2026
Verified

I had a wonderful experience with…

I had a wonderful experience with Harley who guided and supported me throughout my enrolment for the CACHE Level 3 Diploma. They were extremely helpful, professional and patient, taking the time to explain everything clearly and answer all my questions. From the initial enquiry to completing my enrolment, I felt well supported and reassured. Their friendly and approachable manner made the whole process straightforward and stress-free. I really appreciated their guidance and encouragement, which gave me confidence in making the right decision about my course.

Priyanka 14 Sep 2026
Verified

Easy application process

Good customer service Easy application process Detailed explanation of everything.

Agartha 14 Sep 2026
Verified

Wesley M was pleasant and understanding…

Wesley M was pleasant and understanding as I explained my situation before when I applied to learndirect before and needed reassurance from Wesley about my situation. He was most helpful and I felt at ease when he explained step by step of what to do, to finally get my account sorted out. Thank you Wesley for all that you do, and you continue being the helpful operative online/voice call. Many blessings of appreciation to you Wesley and the company. Kind regards Mrs Arnell Harris

Arnell H. 14 Sep 2026
Verified

I wanted to get back into education and…

I wanted to get back into education and Abraham was so much help, he was friendly and patient making sure I got the course best suited to me. Thank you again for all the help!

Brianna 14 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies