Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

9am-6pm Monday to Thursday

Friday 9am-5pm

Saturday 9am-5pm

A Text Relay service is available for learners who are deaf, hard of hearing or speech impaired.

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5 Trustpilot

Based on 30,952 Trustpilot reviews

Read all reviews →

Verified

Great explanation to all my questions…

Great explanation to all my questions that made me worry . I am glad to have registered for the access program

Gloria 27 Jun 2026

Verified

Fantastic easy sign up with lovely Courtney

I had the loveliest chat with Courtney Watt to sign up for my course this morning. When I first registered my interest it was on a bit of a whim, spur of the moment, and thought I'll just get an email back and review it ...one day. The phone call was a surprise and made all the difference. I felt a bit silly retraining at my stage of life for something so completely different to my career but Courtney was incredibly supportive and encouraging. She broke everything down for me and made it feel totally doable and I felt confident to commit there and then. I came off the phone so excited for this next chapter! Courtney, if you ever happen to see this review, you could well have just changed my life as I know it, for the better. Thank you.

Michaela C. 27 Jun 2026

Verified

Tarl was supper amazing and supportive

Tarl was supper amazing and supportive. He guided me through the process from start to finish, he made the steps so easy and he is a strong encourager. Thank you Tarl. You are a start I promise.

Oluchi K. 27 Jun 2026

Verified

Freddie made the enrolment process so…

Freddie made the enrolment process so easy and went through every step to ensure I knew what the course entails time scales and costs. Cant wait to get started

Andrea 27 Jun 2026

Verified

Tom explained everything clearly and…

Tom explained everything clearly and was very helpful. I would highly recommend this company and look forward to completing my course so I can get my qualifications.

Rukna B. 26 Jun 2026

Verified

Scott is amazing

Scott is amazing. He explained the whole process and how to go about everything to me, and he is also patient! Thank you Scott!!

Animashaun F. 26 Jun 2026

Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Request a callback

Speak to a friendly course adviser at a time that suits you.

Take the career quiz

Answer a few questions and find the path that fits you.

Accredited & trusted

Working with the UK's leading awarding bodies