Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,796 Trustpilot reviews

Read all reviews →
Verified

The advisor was very helpfull

The advisor was very helpfull sent everything i need to fill in online and stayed on the call till it all went through and i was set up for my course amazing team

Sarah 30 Aug 2026
Verified

I spoke to Courtney

I spoke to Courtney, she was super helpful and friendly and really guided me through the whole process which I was grateful for. Had a very positive experience

Amy C. 30 Aug 2026
Verified

Excellent customer service

I spoke to Harley on last thursday and enrolled myself to the childcare level 3 course. He was absolutely super in his service and extremely helpful to guide me through this. I really appreciate it. Thanks Harley for this.

Farhana S. 29 Aug 2026
Verified

Absolutely amazing

Absolutely amazing, phoned up and all my questions were answered and I was spoken through the process in detail. Customer service was excellent. The course is very well designed and I look forward to completing my current and future courses with learndirect

Rory 29 Aug 2026
Verified

Excellent customer care service

I had an amazing experience with learndirect Limited. I was contacted by Nessrine Marhoum regarding my registration and she was absolutely amazing! She was so friendly, jovial and professional. She made the whole conversation very easy to understand and explained everything clearly. She made me feel comfortable and at ease. Excellent customer service from Nessrine - thank you so much!

RITA O. 29 Aug 2026
Verified

Harley was great at setting me up for…

Harley was great at setting me up for my course. He was very helpful and answered all my questions I had about starting my study journey.

Joanne R. 29 Aug 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

By signing up you agree to our Privacy Policy. Unsubscribe any time.

Request a callback

Speak to a friendly course adviser at a time that suits you.

Take the career quiz

Answer a few questions and find the path that fits you.

Accredited & trusted

Working with the UK's leading awarding bodies