Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,910 Trustpilot reviews

Read all reviews →
Verified

Callum was very helpful and efficient

Callum was very helpful and efficient. I wasnt sure about enrolling in the course and after talking to him for 5 minutes I decided to enrol.

Yeni 1 Nov 2026
Verified

I was very happy with the customer care…

I was very happy with the customer care I received today. I was given helpful and informative information, that helped me take the next step towards my career.

Jo-Anne J. 31 Oct 2026
Verified

Helpful and professional

Edina was very helpful and did not waste any time. Edina was also professional. My request was done in a matter of minutes. Thanks.

Kenoye M. 31 Oct 2026
Verified

i had a really great experience…

i had a really great experience enrolling onto the course, Ben was absolutely amazing and provided me great support throughout the process

Rachel A. 31 Oct 2026
Verified

I would like to say a big thank you to…

I would like to say a big thank you to Edna for her wonderful help and support. She was incredibly kind, gentle, polite, and cheerful throughout. Her warm and friendly manner made the whole experience so pleasant. Edna was also extremely professional, patient, and attentive. She genuinely went out of her way to help, and her positive attitude and excellent customer service did not go unnoticed. Thank you, Edna, for your kindness and professionalism. You are a real credit to the team, and your excellent service is truly appreciated. Keep up the fantastic work!

GetrudeKanongwa 31 Oct 2026
Verified

Experience is really good

Experience is really good . Communication good everything is really understandable.thank you.

Ayesha N. 31 Oct 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies