Click here to
- Click here to Request a Callback

Craig Gresham

Success Stories: Craig Gresham

Craig was diagnosed with dyslexia when he was 16 years old. His school days were unhappy as there was little understanding of the impact of dyslexia on students‘ability to learn and Craig’s teachers thought he was just slow and lazy.

Craig and his parents fought hard to get him the help he needed but naturally, Craig’s confidence and motivation were affected and school was a very difficult environment for him. However, Craig persevered with his studies and went on to College, where his dyslexia was finally diagnosed.

Determined his negative school experience was not going to hold him back, Craig realised he was skilled at practical work and gained a job as a car mechanic but his confidence was knocked once again when he was made redundant in November 2015.

His job coach at Jobcentre Plus referred him to dip in Batley to learn new skills that would improve his employment prospects. As Craig had only previously used a computer for very basic tasks, he enrolled on a BCS Level 1 ECDL Certificate in IT User Skills. He was hopeful that learning about different applications would give him skills that employers would value.

Craig says, “The help I received from the tutors at dip, Batley was top notch”! The tutors at dip understood how limiting dyslexia can be and offered Craig specialist support, including help with reading.

They showed him how to adjust the screen display and font size on the computers. Craig found using the headsets particularly useful as the audio facility meant he could hear instructions as well as read them.

Encouragement at every stage

Craig did not find learning easy. There was a lot of information to take in and he had to re-sit a couple of his exams. However, he believes the tutors were absolutely brilliant at encouraging him at every stage. He says, “They took time to go through my errors with me, helping me to understand where I had gone wrong and checking my understanding. I had lots of opportunities to practice and I was thrilled when I passed all the exams.”

Now Craig is looking forward to the future. He is waiting to hear the outcome of an interview he attended for a job as a driver’s mate. He is confident about applying for roles he would not have been considered for in the past. Now he is extending his job searches to include jobs that will utilise his new IT skills, such as stock checker or data controller roles within the warehousing industry.

Craig says,

“I have so much confidence now. Nothing can get in my way. I am determined to get the help for my own son, who also has dyslexia, that I never had. The tutors at dip really encouraged me to believe in myself again.”

Facebook reviews

Katy Pinter Ebony Coll

Ways to get in touch

Need any help or support?

Contact us

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,142 Trustpilot reviews

Read all reviews →
Verified

Nessrine is a very good asset to the…

Nessrine is a very good asset to the team . She made me go through the process verh smoothly . Very hospitable and kind

Leetha 18 Sep 2026
Verified

Pal was excellent today In Helping me…

Pal was excellent today In Helping me get my certificate . Thank Aarti

Aarti S. 18 Sep 2026
Verified

I highly recommend Learn Direct

I highly recommend Learn Direct, to anyone looking to complete Functional Skills courses! I spoke with Callum, and he was absolutely amazing. He is incredibly knowledgeable and provided fantastic, practical advice. As a parent looking for a course for my neurodiverse daughter, finding a company that is patient and understanding is so important. The customer service has been outstanding from the very beginning. I first called yesterday, and since then, the communication has been seamless with very quick replies to all my emails. If you are considering a course, definitely contact them!

Mr H. 18 Sep 2026
Verified

Jordan was calm and patient and talked…

Jordan was calm and patient and talked through what I needed to do

arshpreet K. 18 Sep 2026
Verified

I highly recommend Learn Direct

I highly recommend Learn Direct, to anyone looking to complete Functional Skills courses! I spoke with Callum, and he was absolutely amazing. He is incredibly knowledgeable and provided fantastic, practical advice. As a parent looking for a course for my neurodiverse daughter, finding a company that is patient and understanding is so important. The customer service from Callum has been outstanding from the very beginning. I first called yesterday, and since then, the communication has been seamless with very quick replies to all my emails. If you are considering a course, definitely contact them!

Mr H. 18 Sep 2026
Verified

Absolutely loved speaking to Laura

Absolutely loved speaking to Laura, so down to earth and extremely helpful

Katie S. 18 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies