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Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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TQUK Level 3 Diploma in Healthcare Support Services (RQF)

Get in touch with us and we’ll call you back
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OUR PASS RATE
Healthcare (National Average 61.8%)
85.5%
  • SALE Savings End Midnight Friday 31st May
  • SALE Savings End Midnight Friday 31st May

TQUK Level 3 Diploma in Healthcare Support Services (RQF)

This Course at a Glance

  • Become a qualified Healthcare Support Worker
  • Learn how to promote diversity, equality, and inclusion in healthcare settings
  • Understand how to carry out risk assessments to minimise health and safety hazards
  • Be able to safeguard and protect adults in healthcare
  • Study online
  • No exams

About Your Diploma

If you’re looking for a rewarding career where your focus revolves around protecting and enhancing the lives of others, you need to look no further than the Healthcare Support Worker role.

On completing this online Level 3 Diploma in Healthcare Support Services, you will be ready to work in all manner of healthcare settings and provide ongoing support to individuals who require care and assistance with different personal and daily needs.

Understand The Challenges Within Healthcare Settings

This career starter course walks you through a host of challenges you will likely face in your career as a Healthcare Support Worker. From overcoming barriers to communication to implementing risk assessments and security measures, plus the PPE required for a safe and sterile working environment, you will be well versed on what it takes to keep those in your care safe from harm.

Learn To Provide For Those With Specific Needs

As each individual you work with within a healthcare setting will have their own unique range of needs, the course also explores a wide range of conditions and personal challenges a person can face, so you can provide the best support possible. You’ll learn how to discourage aggressive and abusive behaviour, recognise the value of a person-centred approach to dementia and understand the impact of mental ill health on individuals and others in their social network.

Getting Started

learndirect is the leading UK distance learning provider, with a vast portfolio of online courses that help aspiring professionals achieve their career ambitions.

This online Level 3 Diploma in Healthcare Support Services is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual. So, you can be assured of the quality education you’re getting ahead of your career.

Comfortable Career Transition

Your journey into a professional healthcare support worker role starts the minute you enrol. This is thanks to all the learning materials being immediately available through our innovative online learning platform. To help make the switch to your ideal job easier, our online course has no classes or timetables, so you can easily study to get the skills and knowledge you need for your new job around your existing employment.

Modules

Unit 1: Responsibilities of a Care Worker

On completion of this unit you will:

  • Understand working relationships in care settings
  • Be able to work in ways that are agreed upon with the employer
  • Be able to work in partnership with others

Unit 2: Promote Communication in Care Settings

On completion of this unit you will:

  • Understand why effective communication is important in the work setting
  • Be able to meet the communication and language needs, wishes and preferences of individuals
  • Be able to overcome barriers to communication
  • Be able to apply principles and practices relating to confidentiality

Unit 3: Promote Personal Development in Care Settings

On completion of this unit you will:

  • Understand what is required for competence in own work role
  • Be able to reflect on practice
  • Be able to evaluate own performance
  • Be able to agree on a personal development plan
  • Be able to use learning opportunities and reflective practice to contribute to personal development

Unit 4: Promote Equality and Inclusion in Care Settings

On completion of this unit you will:

  • Understand the importance of diversity, equality and inclusion
  • Be able to work in an inclusive way
  • Be able to promote diversity, equality and inclusion

Unit 5: Promote Health, Safety and Well-being in Care Settings

On completion of this unit you will:

  • Understand own responsibilities, and the responsibilities of others, relating to health and safety
  • Be able to carry out own responsibilities for health and safety
  • Understand procedures for responding to accidents and sudden illness
  • Be able to reduce the spread of infection
  • Be able to move and handle equipment and other objects safely
  • Be able to handle hazardous substances and materials
  • Be able to promote fire safety in the work setting
  • Be able to implement security measures in the work setting
  • Know how to manage stress

Unit 6: Support the Development of Community Partnerships

On completion of this unit you will:

  • Understand the role of community partnerships
  • Be able to identify where community partnerships could inform and support practice
  • Be able to bring people together to set up community partnerships
  • Be able to support the setting up of community partnerships
  • Be able to contribute to the running of community partnerships
  • Be able to contribute to the review of community partnerships

Unit 7: Contribute to The Prevention of Aggressive and Abusive Behaviour of People

On completion of this unit you will:

  • Be able to take action to discourage aggressive and abusive behaviour of people
  • Understand the actions to take to discourage aggressive and abusive behaviour of people

Unit 8: The Principles of Infection Prevention and Control

On completion of this unit you will:

  • Understand own and other's roles and responsibilities in the prevention and control of infections
  • Understand legislation and policies relating to the prevention and control of infections
  • Understand systems and procedures relating to the prevention and control of infections
  • Understand the importance of risk assessment in relation to the prevention and control of infections
  • Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
  • Understand the importance of good personal hygiene in the prevention and control of infections

Unit 9: Understand Mental Health Problems

On completion of this unit you will:

  • Understand the types of mental ill health
  • Understand the impact of mental ill health on individuals and others in their social network

Unit 10: Safeguarding and Protection in Care Settings

On completion of this unit you will:

  • Understand the principles of safeguarding adults
  • Know how to recognise signs of abuse
  • Know how to respond to suspected or alleged abuse
  • Understand the national and local context of safeguarding and protection from abuse
  • Understand ways to reduce the likelihood of abuse
  • Know how to recognise and report unsafe practices
  • Understand principles for online safety

Unit 11: Understand The Process and Experience of Dementia

On completion of this unit you will:

  • Understand the neurology of dementia
  • Understand the impact of recognition and diagnosis of dementia
  • Understand how dementia care must be underpinned by a person-centred approach

Entry Requirements

While there aren’t any specific entry requirements, you should have at least a Level 2 qualification in literacy and numeracy, or equivalent, to complete this course.

Learners must be working in a Healthcare environment (whether that is employed, or they are on a temporary placement), and they must have a supervisor or manager who can verify their work when necessary (as per the criteria). Please note: The term verify does not mean the same as 'signing work off' - it is someone who can confirm that the learner did what they are saying they did. Our assessor will make the judgement as to whether the work submitted meets the criteria.

This course is also designed for learners aged 16 and above.

The learner must be working, volunteering or on practical placement in an appropriate setting to be able to meet the assessment requirements of this qualification. The placement must be in place for the full length of the qualification, not ending until the qualification is achieved.

This course is designed to test your knowledge through a range of end-of-unit assignments. You will submit these to your tutor for feedback, which will help you learn and progress. There are no exams.

TQUK

TQUK logo

On successful completion of this course, you will receive the TQUK Level 3 Diploma in Healthcare Support Services (RQF), qualification number: 603/3082/X.

Established in 2013, Training Qualifications UK are one of the most forward-thinking and agile Awarding Organisations in the UK. They work closely with both employers and providers to ensure learners receive qualifications that have impact in the workplace and help learners succeed in all walks of life.

With this Level 3 Diploma in Healthcare Support Services to your name, you’ll be able to work as a professional Care Worker in a range of care facilities.

You could become a:

  • Children and Young People’s Support Worker
  • Enablement Worker
  • Healthcare Assistant
  • Maternity Support Worker
  • Mental Health Support Worker
  • Rehabilitation Assistant
  • Senior Healthcare Support Worker
  • Therapy Support Worker

Further Qualifications and Prospects 

Should you wish to progress your career from this point, you could study any number of qualifications in specialist health pathways, or begin a Level 5 apprenticeship within the healthcare sector.

Another avenue for progression would be studying for a healthcare-related degree at university. Our range of healthcare-related Access to Higher Education Diplomas is the perfect starting point towards degree-level study, as they go in place of A-Levels.

You can explore these on our website.

  • SALE Savings End Midnight Friday 31st May
  • SALE Savings End Midnight Friday 31st May

TQUK Level 3 Diploma in Healthcare Support Services (RQF)

This Course at a Glance

  • Become a qualified Healthcare Support Worker
  • Learn how to promote diversity, equality, and inclusion in healthcare settings
  • Understand how to carry out risk assessments to minimise health and safety hazards
  • Be able to safeguard and protect adults in healthcare
  • Study online
  • No exams

About Your Diploma

If you’re looking for a rewarding career where your focus revolves around protecting and enhancing the lives of others, you need to look no further than the Healthcare Support Worker role.

On completing this online Level 3 Diploma in Healthcare Support Services, you will be ready to work in all manner of healthcare settings and provide ongoing support to individuals who require care and assistance with different personal and daily needs.

Understand The Challenges Within Healthcare Settings

This career starter course walks you through a host of challenges you will likely face in your career as a Healthcare Support Worker. From overcoming barriers to communication to implementing risk assessments and security measures, plus the PPE required for a safe and sterile working environment, you will be well versed on what it takes to keep those in your care safe from harm.

Learn To Provide For Those With Specific Needs

As each individual you work with within a healthcare setting will have their own unique range of needs, the course also explores a wide range of conditions and personal challenges a person can face, so you can provide the best support possible. You’ll learn how to discourage aggressive and abusive behaviour, recognise the value of a person-centred approach to dementia and understand the impact of mental ill health on individuals and others in their social network.

Getting Started

learndirect is the leading UK distance learning provider, with a vast portfolio of online courses that help aspiring professionals achieve their career ambitions.

This online Level 3 Diploma in Healthcare Support Services is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual. So, you can be assured of the quality education you’re getting ahead of your career.

Comfortable Career Transition

Your journey into a professional healthcare support worker role starts the minute you enrol. This is thanks to all the learning materials being immediately available through our innovative online learning platform. To help make the switch to your ideal job easier, our online course has no classes or timetables, so you can easily study to get the skills and knowledge you need for your new job around your existing employment.

Modules

Unit 1: Responsibilities of a Care Worker

On completion of this unit you will:

  • Understand working relationships in care settings
  • Be able to work in ways that are agreed upon with the employer
  • Be able to work in partnership with others

Unit 2: Promote Communication in Care Settings

On completion of this unit you will:

  • Understand why effective communication is important in the work setting
  • Be able to meet the communication and language needs, wishes and preferences of individuals
  • Be able to overcome barriers to communication
  • Be able to apply principles and practices relating to confidentiality

Unit 3: Promote Personal Development in Care Settings

On completion of this unit you will:

  • Understand what is required for competence in own work role
  • Be able to reflect on practice
  • Be able to evaluate own performance
  • Be able to agree on a personal development plan
  • Be able to use learning opportunities and reflective practice to contribute to personal development

Unit 4: Promote Equality and Inclusion in Care Settings

On completion of this unit you will:

  • Understand the importance of diversity, equality and inclusion
  • Be able to work in an inclusive way
  • Be able to promote diversity, equality and inclusion

Unit 5: Promote Health, Safety and Well-being in Care Settings

On completion of this unit you will:

  • Understand own responsibilities, and the responsibilities of others, relating to health and safety
  • Be able to carry out own responsibilities for health and safety
  • Understand procedures for responding to accidents and sudden illness
  • Be able to reduce the spread of infection
  • Be able to move and handle equipment and other objects safely
  • Be able to handle hazardous substances and materials
  • Be able to promote fire safety in the work setting
  • Be able to implement security measures in the work setting
  • Know how to manage stress

Unit 6: Support the Development of Community Partnerships

On completion of this unit you will:

  • Understand the role of community partnerships
  • Be able to identify where community partnerships could inform and support practice
  • Be able to bring people together to set up community partnerships
  • Be able to support the setting up of community partnerships
  • Be able to contribute to the running of community partnerships
  • Be able to contribute to the review of community partnerships

Unit 7: Contribute to The Prevention of Aggressive and Abusive Behaviour of People

On completion of this unit you will:

  • Be able to take action to discourage aggressive and abusive behaviour of people
  • Understand the actions to take to discourage aggressive and abusive behaviour of people

Unit 8: The Principles of Infection Prevention and Control

On completion of this unit you will:

  • Understand own and other's roles and responsibilities in the prevention and control of infections
  • Understand legislation and policies relating to the prevention and control of infections
  • Understand systems and procedures relating to the prevention and control of infections
  • Understand the importance of risk assessment in relation to the prevention and control of infections
  • Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
  • Understand the importance of good personal hygiene in the prevention and control of infections

Unit 9: Understand Mental Health Problems

On completion of this unit you will:

  • Understand the types of mental ill health
  • Understand the impact of mental ill health on individuals and others in their social network

Unit 10: Safeguarding and Protection in Care Settings

On completion of this unit you will:

  • Understand the principles of safeguarding adults
  • Know how to recognise signs of abuse
  • Know how to respond to suspected or alleged abuse
  • Understand the national and local context of safeguarding and protection from abuse
  • Understand ways to reduce the likelihood of abuse
  • Know how to recognise and report unsafe practices
  • Understand principles for online safety

Unit 11: Understand The Process and Experience of Dementia

On completion of this unit you will:

  • Understand the neurology of dementia
  • Understand the impact of recognition and diagnosis of dementia
  • Understand how dementia care must be underpinned by a person-centred approach

Entry Requirements

While there aren’t any specific entry requirements, you should have at least a Level 2 qualification in literacy and numeracy, or equivalent, to complete this course.

Learners must be working in a Healthcare environment (whether that is employed, or they are on a temporary placement), and they must have a supervisor or manager who can verify their work when necessary (as per the criteria). Please note: The term verify does not mean the same as 'signing work off' - it is someone who can confirm that the learner did what they are saying they did. Our assessor will make the judgement as to whether the work submitted meets the criteria.

This course is also designed for learners aged 16 and above.

The learner must be working, volunteering or on practical placement in an appropriate setting to be able to meet the assessment requirements of this qualification. The placement must be in place for the full length of the qualification, not ending until the qualification is achieved.

Excellent Marking

Assessment

This course is designed to test your knowledge through a range of end-of-unit assignments. You will submit these to your tutor for feedback, which will help you learn and progress. There are no exams.

Qualifications

TQUK

TQUK logo

On successful completion of this course, you will receive the TQUK Level 3 Diploma in Healthcare Support Services (RQF), qualification number: 603/3082/X.

Established in 2013, Training Qualifications UK are one of the most forward-thinking and agile Awarding Organisations in the UK. They work closely with both employers and providers to ensure learners receive qualifications that have impact in the workplace and help learners succeed in all walks of life.

With this Level 3 Diploma in Healthcare Support Services to your name, you’ll be able to work as a professional Care Worker in a range of care facilities.

You could become a:

  • Children and Young People’s Support Worker
  • Enablement Worker
  • Healthcare Assistant
  • Maternity Support Worker
  • Mental Health Support Worker
  • Rehabilitation Assistant
  • Senior Healthcare Support Worker
  • Therapy Support Worker

Further Qualifications and Prospects 

Should you wish to progress your career from this point, you could study any number of qualifications in specialist health pathways, or begin a Level 5 apprenticeship within the healthcare sector.

Another avenue for progression would be studying for a healthcare-related degree at university. Our range of healthcare-related Access to Higher Education Diplomas is the perfect starting point towards degree-level study, as they go in place of A-Levels.

You can explore these on our website.

OUR PASS RATE
Healthcare
85.5%
(National Average 61.8%)
100% online
learning
11 units
172 guided
learning hours

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