Level 3 Certificate In Counselling Skills | learndirect

Counselling Skills (RQF) Level 3

270 guided learning hours
5 modules
Technical Requirements


  • Gain in-depth knowledge of the use of counselling skills
  • Study the different approaches involved in counselling
  • Learn the importance of self-development
  • Start studying towards a new career
  • Gain a nationally-recognised qualification
  • Enhance your employability

About your Diploma

Counselling helps thousands of people work through their challenges to lead more fulfilled, happier lives. This can be mean digging into the past or talking through a traumatic experience. Whatever the root cause of someone’s issues, it can be a difficult – often painful experience.

Counsellors help individuals to work through these feelings and come to terms with what has happened and move forward positively. It’s a challenging but highly worthy career.

By studying a level 3 Diploma in Counselling Skills you will get the opportunity to study how to approach relationships from a position of support.

You will learn how to communicate effectively alongside the core concepts of counselling. These key theories will give you a solid understanding of counselling and its benefits. This will help you should you wish to train to be a counsellor in the future.

This course also covers the ethics of counselling so you can use your new-found skills appropriately, especially if you are planning on a career supporting people in a mental health setting.

Getting Started

This course will give you a solid understanding of counselling as a talking therapy and how it can help individuals experiencing mental health issues.

The insight it offers will help you in your interactions as well as provide support to someone experiencing difficulties. Please note, however, this course does not make you a qualified counsellor.

To start your studies all you need to do is enrol. learndirect is the UK’s leading online learning provider so all your learning material will be waiting for you.

Just login and start your studies. Because it’s all online, you can learn at a pace that suits you, so you can get your qualification in a matter of months should you choose to.

You will get the support of a dedicated tutor who will mark your assignments, provide feedback and answer questions.

^ Back to top ^


The units are broken down for you here so that you can see what your qualification will include.  However, the assignments you complete have been designed so that you can complete multiple tasks together where possible and you will see a different number of assignments in your personal portfolio; you will still be completing the whole qualification.

Unit 1: Developing Counselling Skills

Upon completion of this unit you will:

  • Understand how to establish a relationship using counselling skills
  • Be able to establish a relationship using counselling skills
  • Understand how to develop a relationship using counselling skills
  • Be able to develop a relationship with counselling skills
  • Understand how to conclude an interaction using counselling skills
  • Be able to conclude an interaction using counselling skills
  • Understand development of own counselling skills

Unit 2: Theoretical Approaches in the use of Counselling Skills

Upon completion of this unit you will:

  • Understand core concepts of the main theoretical approaches to counselling
  • What is meant by the integrative model
  • Understand the importance of counselling theory
  • Be able to apply theories in the use of counselling skills
  • Be able to self-reflect using theoretical approaches

Unit 3: Working Ethically with Counselling Skills

Upon completion of this unit you will:

  • Understand what is meant by an ethical framework
  • Know how an ethical framework relates to the use of counselling skills
  • Understand the importance of the setting in which counselling skills are used
  • Understand the concepts of ethical referral

Unit 4: Counselling Skills and Diversity

Upon completion of this unit you will:

  • Understand the meaning of discrimination
  • Understand issues of diversity
  • Understand power issues within the counselling process

Unit 5: Counselling Skills and Personal Development

Upon completion of this unit you will:

  • Know own development needs
  • Understand process of personal development
  • Understand group dynamics
  • Understand impact of personal development on others
  • Be able to plan self-development
^ Back to top ^


This qualification is ideal for those seeking to enhance their functional role through the use of counselling skills. Learners will gain an understanding of a range of counselling skills and have the opportunity to examine some of the various schools of thought/theoretical models associated with them.

This qualification does not qualify learners to practise as a counsellor.

This qualification is suitable for learners aged 16 and above.

^ Back to top ^


To be awarded the Level 3 Diploma in Counselling Skills learners are required to complete 5 mandatory units.

After each unit, there will be a question paper which needs to be completed and submitted to your assessor for marking.

This method of continual assessment ensures that your assessor can consistently monitor your progress and provide you with assistance throughout the course.

You should allow at least 1 - 2 hours of study to complete each question paper. The approximate amount of time required to complete the course is 400 hrs.



^ Back to top ^



NCFE logo

Upon successful completion of this course, you will be awarded the (RQF) Level 3 Diploma in Counselling Skills (Qualification Number: 600/0727/8).

NCFE is a national Awarding Organisation, passionate about designing, developing and certificating diverse, nationally recognised qualifications and awards. These qualifications contribute to the success of millions of learners at all levels, bringing them closer to fulfilling their personal goals. Last year alone, over 340,000 learners from over 2,000 colleges, schools and training organisations chose NCFE as the Awarding Organisation to help them move their careers forward.

NCFE is a registered educational charity and has a strong heritage in learning, going back over 150 years. With a buzz that sets it apart, NCFE is proud to be recognised for its exceptional customer service and friendly approach. We're a values based company and our values are at the heart of everything we do.

NCFE’s extensive product catalogue includes a wide range of general and vocationally related qualifications in a variety of subject areas, as well as Competence Based qualifications/NVQs, and Functional Skills qualifications.

NCFE is recognised as an Awarding Organisation by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Welsh Government in Wales and the Council for Curriculum, Examinations and Assessment (CCEA Regulation) in Northern Ireland.

^ Back to top ^

Developing your career

Upon completion of this Level 3 counselling course, you will possess a strong counselling skill set that you can put to immediate use in a professional setting, and have an excellent understanding of what it takes to excel in the counselling profession. With such knowledge and skills under your belt, you can confidently pursue a counselling career.

You could find yourself working for the NHS, in health clinics, charities or GP surgeries, or you could even build your client base and open your own practice. As a fully-qualified counsellor, you can earn from £20,000 to £40,000* a year.

If you wish to take your studies further, you could complement your learning with a course on integrated therapeutic counselling, mental health and social care, counselling children and adolescents or dysfunctional family counselling. You may even want to pursue higher education and apply for an undergraduate degree in a related subject at university to help unlock further job opportunities.

*Source: Prospects

^ Back to top ^

Salary Indicator

Salary Projection
Entry Level Salary
Average Salary
Experienced Salary
Average Salary
after completing

You can earn an average of £31,000 a year

NUS Totum Card Logo


Student Stories
Enrol now Request a callback