Careers with learndirect
Customer Success & Sales Executive (B2C)
Customer Success & Sales Executive (B2C)
About Us
At learndirect, we don’t just deliver education, we change lives.
As the UK’s largest online learning provider, we’ve spent the last 25 years helping millions of learners unlock new careers, gain confidence, and achieve their ambitions through flexible, accessible education. From GCSEs, Degree Pathways, and Access to HE Diplomas to specialist qualifications in Dental Nursing and Animal Care, we’re at the forefront of digital learning.
With ambitious growth plans underway, now’s the perfect time to join a high-energy, target-driven team that’s redefining online education and rewarding success every step of the way.
The Role: Sales Executive
As a Sales Executive, you’ll be the voice of learndirect — guiding motivated learners who are ready to invest in themselves. These are warm leads only (no cold calling), so your focus is on understanding, advising, and converting.
You’ll:
• Handle inbound and outbound calls with learners who’ve already shown interest
• Understand each learner’s goals and recommend the right course for them
• Use a consultative, FCA-compliant sales approach
• Enrol learners and guide them through the full learning package
• Work towards daily KPIs within a high-performing sales team
• Deliver a world-class customer experience
This is a fast-paced, results-focused role — perfect for someone who thrives on targets, momentum, and wins.
What’s In It for You
We reward performance — properly.
• Uncapped commission with a realistic OTE of £60,000+
• Competitive base salary + generous bonus scheme from day one
• Regular incentives including spot bonuses, team prizes, Amazon vouchers & more
• Annual leave + bank holidays + your birthday off 🎉
• £50 Amazon voucher on your birthday
• Free course of your choice after passing probation
• Refer-a-friend bonus scheme
• Employee Assistance Programme (Health Hero)
• Company pension
• A vibrant, supportive culture with regular social events
Working Hours
You’ll work full-time on a flexible rota, which includes some evenings and weekends.
Prefer a couple of mornings off during the week? Want to boost your earnings with weekend shifts? Flexibility works both ways, but full availability is essential. This is a performance-driven environment where commitment and consistency fuel success and provides excellent rewards.
Our Hiring Process
We keep things efficient and focused:
1. Initial screening call - Meet our Talent Acquisition & Trainer via MS Teams to discuss your experience, motivations, and strengths.
2. Sales roleplay & values interview - Meet the Sales Management Team and show us your approach, energy, and sales instincts.
3. Offer & onboarding - If you’re the right fit, we move quickly.
Final Word
We’re not just hiring — we’re building a team of future top performers.
If you’re motivated, resilient, and hungry for results, this is your opportunity to grow your career with one of the UK’s most forward-thinking education companies. Put the effort in, chase success, and the rewards will follow.
Ready to make an impact?
