Communications 1: Essentials of Communication | learndirect

Communications 1: Essentials of Communication

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Overview

Aims

The Communication in Dentistry series is a comprehensive guide to all aspects of effective communication in dentistry. The course illustrates how getting along with your colleagues and patients reduces stress and creates a good working environment that makes going to work an altogether more positive and rewarding experience.

Learning content

This module explores the essentials of communication. It looks at different forms of communication, common barriers to communicating with patients, and team dynamics.

Modules

Objectives

On completion of this CPD course, you should be able to:

  • Use non-verbal skills to make a positive impact
  • Adapt pitch, tone, rate and volume to benefit communication
  • Match your choice of words to the situation
  • Produce clear and concise written communication
  • Overcome barriers to communication
  • Adjust listening skills to elicit better information
  • Maximise communication when time is short
  • Make use of different skills and techniques to create a positive first impression
  • Understand how teamwork can be improved

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communications 1: Essentials of Communication.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.

Hear from our past Students

Aims

The Communication in Dentistry series is a comprehensive guide to all aspects of effective communication in dentistry. The course illustrates how getting along with your colleagues and patients reduces stress and creates a good working environment that makes going to work an altogether more positive and rewarding experience.

Learning content

This module explores the essentials of communication. It looks at different forms of communication, common barriers to communicating with patients, and team dynamics.

Modules

Objectives

On completion of this CPD course, you should be able to:

  • Use non-verbal skills to make a positive impact
  • Adapt pitch, tone, rate and volume to benefit communication
  • Match your choice of words to the situation
  • Produce clear and concise written communication
  • Overcome barriers to communication
  • Adjust listening skills to elicit better information
  • Maximise communication when time is short
  • Make use of different skills and techniques to create a positive first impression
  • Understand how teamwork can be improved

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communications 1: Essentials of Communication.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.

Hear from our past Students

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