Managing People

Overview

Management is a broad concept. Trying to encapsulate it in a single definition is bound to be a tricky process. Peter Drucker (The Practice of Management, Heinemann Ltd, 1955) commented: 'Management is a practice rather than a science.' This is somewhat self-evident, but to try to make rules for successful management, in the same way as a chemical process, ignores the main element of variability. 

The aims of this course are to look at the ways mangers work towards organisational harmony within the context of the organisational culture and development. There is significant emphasis on teams and individuals and their roles within the organisation.

Furthermore emphasis is given to effect management communication and planning with a view to achieving organisational success. Before finally concentrating on effective management techniques that can be employed in monitoring and controlling employees.

Modules

• Part 1: Managing people

Unit 1: Managing and Leadership

Management

Leadership

Categories of Management Style

Unit 2: The Culture of Organisations

Culture

Power

Politics, Values and Beliefs

Ideologies

Social Influences

Unit 3: Organisational Development

Stages in Organisational Development

Future Trends

Team-Based Organisations

Unit 4: Individual and Interpersonal behaviour

Motivation

Personality

Perception

Role Theory and Conflict

Organisational Issues

Unit 5: Teams

Teams or Groups

Group Processes

Stages in the Development of Teams

Characteristics of Teams

Team Composition

Conflict Resolution

Meetings as Aids to Decision Making

Unit 6: Performance at Work

Identifying Training Needs

Providing Training

Reviewing Training Activities

Individual Performance Reviews

Discipline and Grievance

Support Strategies

• Part 2: Managing Activities

Unit 7: Working, Planning and Organisation

Strategies and Plans

Planning Tools

Effectiveness and Efficiency Measures

Organisational Analysis Techniques

Method Study

Unit 8: Communications

Giving Orders

Instruction

Training and Development Styles

Team Briefing

Reports

Presentations

Unit 9: Identifying Constraints and Meeting Objectives

External Influences

Regulatory Controls

Negotiating

Managerial Roles

Co-ordinating Activities

Unit 10: Review and Monitoring

Establishing Performance Standards

Reviewing Performance Standards

Competences

Value Analysis

Auditing

Systems Analysis

The Impact of New technologies

For a more detailed syllabus on this course, click here

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

• All study materials
• Study Guide
• Full Tutor and Admin support
• The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

Certification

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Level 4 Managing People Certificate of Achievement

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that learndirect has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by learndirect to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

To view a sample of the ABC Certificate of Achievement, please click here.