Managing People
Overview
Management is a broad concept. Trying to encapsulate it in a single definition is bound to be a tricky process. Peter Drucker (The Practice of Management, Heinemann Ltd, 1955) commented: 'Management is a practice rather than a science.' This is somewhat self-evident, but to try to make rules for successful management, in the same way as a chemical process, ignores the main element of variability.
The aims of this course are to look at the ways mangers work towards organisational harmony within the context of the organisational culture and development. There is significant emphasis on teams and individuals and their roles within the organisation.
Furthermore emphasis is given to effect management communication and planning with a view to achieving organisational success. Before finally concentrating on effective management techniques that can be employed in monitoring and controlling employees.
Modules
- Part 1: Managing people
Unit 1: Managing and Leadership
Management
Leadership
Categories of Management Style
Unit 2: The Culture of Organisations
Culture
Power
Politics, Values and Beliefs
Ideologies
Social Influences
Unit 3: Organisational Development
Stages in Organisational Development
Future Trends
Team-Based Organisations
Unit 4: Individual and Interpersonal behaviour
Motivation
Personality
Perception
Role Theory and Conflict
Organisational Issues
Unit 5: Teams
Teams or Groups
Group Processes
Stages in the Development of Teams
Characteristics of Teams
Team Composition
Conflict Resolution
Meetings as Aids to Decision Making
Unit 6: Performance at Work
Identifying Training Needs
Providing Training
Reviewing Training Activities
Individual Performance Reviews
Discipline and Grievance
Support Strategies
- Part 2: Managing Activities
Unit 7: Working, Planning and Organisation
Strategies and Plans
Planning Tools
Effectiveness and Efficiency Measures
Organisational Analysis Techniques
Method Study
Unit 8: Communications
Giving Orders
Instruction
Training and Development Styles
Team Briefing
Reports
Presentations
Unit 9: Identifying Constraints and Meeting Objectives
External Influences
Regulatory Controls
Negotiating
Managerial Roles
Co-ordinating Activities
Unit 10: Review and Monitoring
Establishing Performance Standards
Reviewing Performance Standards
Competences
Value Analysis
Auditing
Systems Analysis
The Impact of New technologies
For a more detailed syllabus on this course, click here
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
- The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
Certification
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
Level 4 Managing People Certificate of Achievement
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that learndirect has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by learndirect to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
To view a sample of the ABC Certificate of Achievement, please click here.
Hear from our past Students
Management is a broad concept. Trying to encapsulate it in a single definition is bound to be a tricky process. Peter Drucker (The Practice of Management, Heinemann Ltd, 1955) commented: 'Management is a practice rather than a science.' This is somewhat self-evident, but to try to make rules for successful management, in the same way as a chemical process, ignores the main element of variability.
The aims of this course are to look at the ways mangers work towards organisational harmony within the context of the organisational culture and development. There is significant emphasis on teams and individuals and their roles within the organisation.
Furthermore emphasis is given to effect management communication and planning with a view to achieving organisational success. Before finally concentrating on effective management techniques that can be employed in monitoring and controlling employees.
Modules
- Part 1: Managing people
Unit 1: Managing and Leadership
Management
Leadership
Categories of Management Style
Unit 2: The Culture of Organisations
Culture
Power
Politics, Values and Beliefs
Ideologies
Social Influences
Unit 3: Organisational Development
Stages in Organisational Development
Future Trends
Team-Based Organisations
Unit 4: Individual and Interpersonal behaviour
Motivation
Personality
Perception
Role Theory and Conflict
Organisational Issues
Unit 5: Teams
Teams or Groups
Group Processes
Stages in the Development of Teams
Characteristics of Teams
Team Composition
Conflict Resolution
Meetings as Aids to Decision Making
Unit 6: Performance at Work
Identifying Training Needs
Providing Training
Reviewing Training Activities
Individual Performance Reviews
Discipline and Grievance
Support Strategies
- Part 2: Managing Activities
Unit 7: Working, Planning and Organisation
Strategies and Plans
Planning Tools
Effectiveness and Efficiency Measures
Organisational Analysis Techniques
Method Study
Unit 8: Communications
Giving Orders
Instruction
Training and Development Styles
Team Briefing
Reports
Presentations
Unit 9: Identifying Constraints and Meeting Objectives
External Influences
Regulatory Controls
Negotiating
Managerial Roles
Co-ordinating Activities
Unit 10: Review and Monitoring
Establishing Performance Standards
Reviewing Performance Standards
Competences
Value Analysis
Auditing
Systems Analysis
The Impact of New technologies
For a more detailed syllabus on this course, click here
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
- The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
Certification
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
Level 4 Managing People Certificate of Achievement
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that learndirect has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by learndirect to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
To view a sample of the ABC Certificate of Achievement, please click here.
Hear from our past Students
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