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ILM Level 3 Diploma in Leadership and Management

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Overview

Effective managers are crucial to business success. That’s why professionals with excellent leadership and managerial skills are invaluable to organisations and businesses across the world. If you aspire to have such skills and take up the responsibility of a management role, the ILM Level 3 certificate was created for you. The diploma will supply you with the expertise required to be a great leader who drives success for their team and business. Developed by the Institute of Leadership and Management, this qualification was created for busy professionals that need to obtain a certification whilst working full-time.

With modules that provide insight into effective management and offer approaches for organising yourself and your team, solving problems and managing stress and conflict, this Level 3 leadership and management qualification will give you the confidence to manage any individual, team, situation or crisis.

ILM Level 3 Award in Leadership and Management is a widely recognised qualification that will prove to employers that you are invested in your self- development as a professional.

Studying, gaining qualifications and enhancing your skill set has never been easier than with learndirect. From the moment of enrolment, you will have 24/7 online access to a wealth of interactive course materials and the support of your tutor and fellow students to help supercharge your success.

Modules

Unit 1: Understand the organisation and its context 

On completion of this unit you will:

  • Understand the organisation as an entity 
  • Understand the context within which the organisation operates

Unit 2: Understanding leadership

On completion of this unit you will:

  • Understand leadership styles
  • Understand leadership qualities and review own leadership qualities and potential

Unit 3: Leading and motivating a team effectively 

On completion of this unit you will:

  • Know how to communicate the organisations vision and strategy to the team
  • Know how to motivate and develop the team

Unit 4: Understanding organising and delegating in the workplace 

On completion of this unit you will:

  • Understand how to organise people to achieve objectives
  • Understand how to delegate to achieve workplace objectives

Unit 5: Planning and allocating work 

On completion of this unit you will:

  • Know how to plan work in the workplace
  • Know how to allocate work to team members
  • Understand how to improve the performance of a team in delivering to plan

Unit 6: Solving problems and making decisions 

On completion of this unit you will:

  • Know how to describe a problem, its nature, scope and impact
  • Know how to gather and interpret information to solve a problem
  • Know how to evaluate options to make a decision
  • Know how to plan, monitor and review the implementation and communication of decisions 

Unit 7: Understanding the communication process in the workplace 

On completion of this unit you will:

  • Understand the nature and importance of the communication process in the workplace
  • Understand the methods of communication
  • Be able to assess own effectiveness in communication

Unit 8: Understanding workplace information systems

On completion of this unit you will:

  • Understand the need to maintain information systems
  • Understand the use and application of IT applications for information systems in an organisation
  • Unit 9: Understanding how to motivate to improve performance

On completion of this unit you will:

  • Understand the factors that influence motivation levels in the workplace
  • Understand how a theory of motivation can be used to improve performance levels

Unit 10: Understanding performance management 

On completion of this unit you will:

  • Understand the value of assessing performance to meet organisational and individual needs
  • Know how to manage performance of individuals in the team
  • Understand the value of feedback in the workplace
  • Know how to manage underperformance in the workplace

Unit 11: Developing yourself and others

On completion of this unit you will:

  • Know how to identify development needs
  • Know how to develop self and others to achieve organisational objectives

Unit 12: Diversity in the workplace

On completion of this unit you will:

  • Understand how to contribute to a positive workplace environment 
  • Understand how to deal with difficulties arising from diverse individual and/or organisational values

Unit 13: Managing yourself 

On completion of this unit you will:

  • Know how to use effective personal time management to achieve team goals
  • Know how to manage own stress

Unit 14: Induction and coaching in the workplace 

On completion of this unit you will:

  • Understand how to integrate new members in the team
  • Know how to coach individuals in the team

Unit 15: Understanding training and coaching in the workplace 

On completion of this unit you will:

  • Understand how to provide training appropriate to the workplace 
  • Understand how to coach an individual in an organisation

Unit 16: Understanding discipline in the workplace 

On completion of this unit you will:

  • Understand the legal aspects and organisational policy relating to discipline in the workplace
  • Understand how to monitor discipline in the workplace

Unit 17: Understanding conflict management in the workplace 

On completion of this unit you will:

  • Understand conflict management in the workplace

Unit 18: Understanding stress management in the workplace 

On completion of this unit you will:

  • Know how to manage stress in the workplace
  • Understand how to support individuals in the team and minimise stress in others 

Unit 19: Understanding health and safety in the workplace 

On completion of this unit you will:

  • Understand the organisation’s policy and responsibilities for ensuring a safe and healthy working environment
  • Understand own responsibilities for health and safety in the workplace

Unit 20:  Understanding customer service standards and requirements 

On completion of this unit you will:

  • Understand the legal and organisational requirement for managing customer service
  • Understand customer service standards
  • Know how to monitor customer service performance 

Unit 21:  Understanding innovation and change in an organisation 

On completion of this unit you will:

  • Understand innovation and change in an organisation
  • Understand how to plan, monitor and review the implementation and communication of innovation and change in an organisation
  • Understand the effects of innovation and change on people and teams in an organisation

Unit 22:  Understanding quality management in the workplace 

On completion of this unit you will:

  • Understand the importance of quality management within the workplace
  • Understand how quality is delivered within the workplace

Requirements

No formal entry requirements are required to enrol on this leadership and management course. However you should be new to leadership and management and wishing to develop or improve upon your coaching and mentoring skills. 

The approximate amount of time required to complete the course is 350.02 hrs.

Assessment

There will be some basic assessment in Mathematics, IT and English.

 

Qualifications

ILM

ILM logo

On successful completion of this course you will receive the ILM Level 3 Diploma in Leadership and Management.

ILM courses are valued by employers as they are awarded by the widely recognised and respected Institute of Leadership and Management. An ILM qualification immediately demonstrates that you have both the knowledge and practical skills to excel as a leader or manager, it can also give you the confidence to take your career onto another level.
ILM is the European leader of leadership and management qualifications, they provide qualifications that can really give you the edge and help you progress in business and management.

 

Developing your career

In this course you will learn what it takes as a manger to organise, lead and motivate your teams. You’ll be supported to develop yourself as a leader and gain confidence about your aptitude to perform in your role. You’ll receive a national qualification to recognise your abilities, to help you progress in your career, to gain a salary increase or to look for further job roles.

Having the skills to excel in your role could mean the chance of:

Managers can be employed and progress in various places of work - in the public, private, and non-profit sectors, in short by any organisation, from SME’s to international corporations.

Your salary will depend on the sector you work in, on your employer and on the level of responsibility involved. Typically, a new manager can earn between £18,000 up and £30,000. After some experience, the salary could range from £30,000 to £50,000.

Effective managers are crucial to business success. That’s why professionals with excellent leadership and managerial skills are invaluable to organisations and businesses across the world. If you aspire to have such skills and take up the responsibility of a management role, the ILM Level 3 certificate was created for you. The diploma will supply you with the expertise required to be a great leader who drives success for their team and business. Developed by the Institute of Leadership and Management, this qualification was created for busy professionals that need to obtain a certification whilst working full-time.

With modules that provide insight into effective management and offer approaches for organising yourself and your team, solving problems and managing stress and conflict, this Level 3 leadership and management qualification will give you the confidence to manage any individual, team, situation or crisis.

ILM Level 3 Award in Leadership and Management is a widely recognised qualification that will prove to employers that you are invested in your self- development as a professional.

Studying, gaining qualifications and enhancing your skill set has never been easier than with learndirect. From the moment of enrolment, you will have 24/7 online access to a wealth of interactive course materials and the support of your tutor and fellow students to help supercharge your success.

Modules

Unit 1: Understand the organisation and its context 

On completion of this unit you will:

  • Understand the organisation as an entity 
  • Understand the context within which the organisation operates

Unit 2: Understanding leadership

On completion of this unit you will:

  • Understand leadership styles
  • Understand leadership qualities and review own leadership qualities and potential

Unit 3: Leading and motivating a team effectively 

On completion of this unit you will:

  • Know how to communicate the organisations vision and strategy to the team
  • Know how to motivate and develop the team

Unit 4: Understanding organising and delegating in the workplace 

On completion of this unit you will:

  • Understand how to organise people to achieve objectives
  • Understand how to delegate to achieve workplace objectives

Unit 5: Planning and allocating work 

On completion of this unit you will:

  • Know how to plan work in the workplace
  • Know how to allocate work to team members
  • Understand how to improve the performance of a team in delivering to plan

Unit 6: Solving problems and making decisions 

On completion of this unit you will:

  • Know how to describe a problem, its nature, scope and impact
  • Know how to gather and interpret information to solve a problem
  • Know how to evaluate options to make a decision
  • Know how to plan, monitor and review the implementation and communication of decisions 

Unit 7: Understanding the communication process in the workplace 

On completion of this unit you will:

  • Understand the nature and importance of the communication process in the workplace
  • Understand the methods of communication
  • Be able to assess own effectiveness in communication

Unit 8: Understanding workplace information systems

On completion of this unit you will:

  • Understand the need to maintain information systems
  • Understand the use and application of IT applications for information systems in an organisation
  • Unit 9: Understanding how to motivate to improve performance

On completion of this unit you will:

  • Understand the factors that influence motivation levels in the workplace
  • Understand how a theory of motivation can be used to improve performance levels

Unit 10: Understanding performance management 

On completion of this unit you will:

  • Understand the value of assessing performance to meet organisational and individual needs
  • Know how to manage performance of individuals in the team
  • Understand the value of feedback in the workplace
  • Know how to manage underperformance in the workplace

Unit 11: Developing yourself and others

On completion of this unit you will:

  • Know how to identify development needs
  • Know how to develop self and others to achieve organisational objectives

Unit 12: Diversity in the workplace

On completion of this unit you will:

  • Understand how to contribute to a positive workplace environment 
  • Understand how to deal with difficulties arising from diverse individual and/or organisational values

Unit 13: Managing yourself 

On completion of this unit you will:

  • Know how to use effective personal time management to achieve team goals
  • Know how to manage own stress

Unit 14: Induction and coaching in the workplace 

On completion of this unit you will:

  • Understand how to integrate new members in the team
  • Know how to coach individuals in the team

Unit 15: Understanding training and coaching in the workplace 

On completion of this unit you will:

  • Understand how to provide training appropriate to the workplace 
  • Understand how to coach an individual in an organisation

Unit 16: Understanding discipline in the workplace 

On completion of this unit you will:

  • Understand the legal aspects and organisational policy relating to discipline in the workplace
  • Understand how to monitor discipline in the workplace

Unit 17: Understanding conflict management in the workplace 

On completion of this unit you will:

  • Understand conflict management in the workplace

Unit 18: Understanding stress management in the workplace 

On completion of this unit you will:

  • Know how to manage stress in the workplace
  • Understand how to support individuals in the team and minimise stress in others 

Unit 19: Understanding health and safety in the workplace 

On completion of this unit you will:

  • Understand the organisation’s policy and responsibilities for ensuring a safe and healthy working environment
  • Understand own responsibilities for health and safety in the workplace

Unit 20:  Understanding customer service standards and requirements 

On completion of this unit you will:

  • Understand the legal and organisational requirement for managing customer service
  • Understand customer service standards
  • Know how to monitor customer service performance 

Unit 21:  Understanding innovation and change in an organisation 

On completion of this unit you will:

  • Understand innovation and change in an organisation
  • Understand how to plan, monitor and review the implementation and communication of innovation and change in an organisation
  • Understand the effects of innovation and change on people and teams in an organisation

Unit 22:  Understanding quality management in the workplace 

On completion of this unit you will:

  • Understand the importance of quality management within the workplace
  • Understand how quality is delivered within the workplace

Requirements

No formal entry requirements are required to enrol on this leadership and management course. However you should be new to leadership and management and wishing to develop or improve upon your coaching and mentoring skills. 

The approximate amount of time required to complete the course is 350.02 hrs.

Assessment

There will be some basic assessment in Mathematics, IT and English.

 

Qualifications

ILM

ILM logo

On successful completion of this course you will receive the ILM Level 3 Diploma in Leadership and Management.

ILM courses are valued by employers as they are awarded by the widely recognised and respected Institute of Leadership and Management. An ILM qualification immediately demonstrates that you have both the knowledge and practical skills to excel as a leader or manager, it can also give you the confidence to take your career onto another level.
ILM is the European leader of leadership and management qualifications, they provide qualifications that can really give you the edge and help you progress in business and management.

 

In this course you will learn what it takes as a manger to organise, lead and motivate your teams. You’ll be supported to develop yourself as a leader and gain confidence about your aptitude to perform in your role. You’ll receive a national qualification to recognise your abilities, to help you progress in your career, to gain a salary increase or to look for further job roles.

Having the skills to excel in your role could mean the chance of:

Managers can be employed and progress in various places of work - in the public, private, and non-profit sectors, in short by any organisation, from SME’s to international corporations.

Your salary will depend on the sector you work in, on your employer and on the level of responsibility involved. Typically, a new manager can earn between £18,000 up and £30,000. After some experience, the salary could range from £30,000 to £50,000.

Need proof of your English and Maths skills? Want to catch up and learn more English and Maths? You can for free when you sign up to this learndirect course.

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