Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

Click here to
- Click here to Request a Callback
25% OFF Save £58.98 - Don’t miss out!

e-Business and the Consumer

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Business & HR (National Average 51.8%)
97.5%
  • SALE Savings End Midnight Tuesday 18th August
  • SALE Savings End Midnight Tuesday 18th August

e-Business and the Consumer

In this course, we focus on the implications and opportunities that a business will face in marketing an e-business proposition to its customer base. Although the Internet can present a cost-effective global platform upon which to do business, marketing must still be a priority as customers will not automatically find what they need on-line. Successful e-businesses need to spend considerable effort and finance in ensuring that their on-line marketplace is carefully researched and targeted.

Modules

Lesson 1: CONSUMER-BASED MODELS IN E-BUSINESS

We begin with a brief overview of the common types of e-business models generally associated with B2C marketing.

Lesson 2: ON-LINE CONSUMER DEMOGRAPHICS

In Lesson 2, we use data statistics and surveys to investigate the demographics of potential customers of on-line products and services. The nature of these profiles indicates that the typical Internet user is not necessarily representative of wider society and can vary across geographic regions. We review the potential of future on-line markets based upon emerging demographics.

Lesson 3: MARKET RESEARCH ON-LINE

Market research is an important step to undertake in any business development project, and is equally important before embarking upon an e-business implementation project. In Lesson 3, we discuss techniques that use the Internet to gather market research data, and e-business models that capture market data in an on-going basis.

Lesson 4: INTERNET PROMOTIONAL STRATEGIES

Finally, in Lesson 4, we describe a number of strategies for promoting and marketing an e-business including web advertising, permission marketing and relationship marketing. We look at case studies, and conclude with emphasising the need to integrate on-line marketing strategies with those carried out in traditional media.

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in e-Business and the Consumer.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Tuesday 18th August
  • SALE Savings End Midnight Tuesday 18th August

e-Business and the Consumer

In this course, we focus on the implications and opportunities that a business will face in marketing an e-business proposition to its customer base. Although the Internet can present a cost-effective global platform upon which to do business, marketing must still be a priority as customers will not automatically find what they need on-line. Successful e-businesses need to spend considerable effort and finance in ensuring that their on-line marketplace is carefully researched and targeted.

Modules

Lesson 1: CONSUMER-BASED MODELS IN E-BUSINESS

We begin with a brief overview of the common types of e-business models generally associated with B2C marketing.

Lesson 2: ON-LINE CONSUMER DEMOGRAPHICS

In Lesson 2, we use data statistics and surveys to investigate the demographics of potential customers of on-line products and services. The nature of these profiles indicates that the typical Internet user is not necessarily representative of wider society and can vary across geographic regions. We review the potential of future on-line markets based upon emerging demographics.

Lesson 3: MARKET RESEARCH ON-LINE

Market research is an important step to undertake in any business development project, and is equally important before embarking upon an e-business implementation project. In Lesson 3, we discuss techniques that use the Internet to gather market research data, and e-business models that capture market data in an on-going basis.

Lesson 4: INTERNET PROMOTIONAL STRATEGIES

Finally, in Lesson 4, we describe a number of strategies for promoting and marketing an e-business including web advertising, permission marketing and relationship marketing. We look at case studies, and conclude with emphasising the need to integrate on-line marketing strategies with those carried out in traditional media.

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in e-Business and the Consumer.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Business & HR
97.5%
(National Average 51.8%)
100% online
learning
0 units
4 guided
learning hours

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,588 Trustpilot reviews

Read all reviews →
Verified

Customer service was great

Customer service was great . Spoke with Tom Rawlinson and he was patient with me. Callum was also very attentive

Adeola O. 15 Aug 2026
Verified

Chloe was very professional

Chloe was very professional, patient, unstanding and ready to help in my desperation for answers to my queries.Thanks much! You did demonstrate that you are not just trained for the job.You demonstrated who you truly are.Best wishes.

leroy J. 14 Aug 2026
Verified

Hello Linda,

Hello Linda, Thank you for the great and professional discussion this morning. I truly appreciated the opportunity to speak with you. It has been a pleasant and rewarding journey throughout my learning experience with learndirect, and I am grateful for the support and guidance I have received along the way. Cheers, and best regards, Ayobami Bruce.

Ben B. 14 Aug 2026
Verified

Maddie was kind

Maddie was kind, i didn't receive my certificate, but she was here to do the necessary and she told my that i will receive it by the end of the day, and it was true. Thank you Maddie

Rime A. 14 Aug 2026
Verified

It was easy for me due to the help of…

It was easy for me due to the help of Zoe guidelines she explained perfectly well on a step by step via phone call without no stress with second thought of giving up. And I ended with my enrolment she is such a sweet lady I will recommend others to go to her and hopefully we continue in the future with her as a professional.

customer L. 14 Aug 2026
Verified

Easy and accessible

Harley Rowe Great service, a gentleman, explained everything beautifully and talked me through the enrollment process,from 1st contact to enrollment and throughout, made the experience effortless.

Liz A. 14 Aug 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Enrol now Request a callback