Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for two years so you can fit your learning around your other commitments.

Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

Lines now open
- Click here to Speak to a course adviser now
or call us on 01202 006 464
25% OFF Save £58.98 - Don’t miss out!

e-Business and the Consumer

Get in touch with us and we’ll call you back
Get in touch with us and we’ll call you back
OUR PASS RATE
Business & HR (National Average 51.8%)
97.5%
  • SALE Savings End Midnight Tuesday 8th September
  • SALE Savings End Midnight Tuesday 8th September

e-Business and the Consumer

In this course, we focus on the implications and opportunities that a business will face in marketing an e-business proposition to its customer base. Although the Internet can present a cost-effective global platform upon which to do business, marketing must still be a priority as customers will not automatically find what they need on-line. Successful e-businesses need to spend considerable effort and finance in ensuring that their on-line marketplace is carefully researched and targeted.

Modules

Lesson 1: CONSUMER-BASED MODELS IN E-BUSINESS

We begin with a brief overview of the common types of e-business models generally associated with B2C marketing.

Lesson 2: ON-LINE CONSUMER DEMOGRAPHICS

In Lesson 2, we use data statistics and surveys to investigate the demographics of potential customers of on-line products and services. The nature of these profiles indicates that the typical Internet user is not necessarily representative of wider society and can vary across geographic regions. We review the potential of future on-line markets based upon emerging demographics.

Lesson 3: MARKET RESEARCH ON-LINE

Market research is an important step to undertake in any business development project, and is equally important before embarking upon an e-business implementation project. In Lesson 3, we discuss techniques that use the Internet to gather market research data, and e-business models that capture market data in an on-going basis.

Lesson 4: INTERNET PROMOTIONAL STRATEGIES

Finally, in Lesson 4, we describe a number of strategies for promoting and marketing an e-business including web advertising, permission marketing and relationship marketing. We look at case studies, and conclude with emphasising the need to integrate on-line marketing strategies with those carried out in traditional media.

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in e-Business and the Consumer.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
  • SALE Savings End Midnight Tuesday 8th September
  • SALE Savings End Midnight Tuesday 8th September

e-Business and the Consumer

In this course, we focus on the implications and opportunities that a business will face in marketing an e-business proposition to its customer base. Although the Internet can present a cost-effective global platform upon which to do business, marketing must still be a priority as customers will not automatically find what they need on-line. Successful e-businesses need to spend considerable effort and finance in ensuring that their on-line marketplace is carefully researched and targeted.

Modules

Lesson 1: CONSUMER-BASED MODELS IN E-BUSINESS

We begin with a brief overview of the common types of e-business models generally associated with B2C marketing.

Lesson 2: ON-LINE CONSUMER DEMOGRAPHICS

In Lesson 2, we use data statistics and surveys to investigate the demographics of potential customers of on-line products and services. The nature of these profiles indicates that the typical Internet user is not necessarily representative of wider society and can vary across geographic regions. We review the potential of future on-line markets based upon emerging demographics.

Lesson 3: MARKET RESEARCH ON-LINE

Market research is an important step to undertake in any business development project, and is equally important before embarking upon an e-business implementation project. In Lesson 3, we discuss techniques that use the Internet to gather market research data, and e-business models that capture market data in an on-going basis.

Lesson 4: INTERNET PROMOTIONAL STRATEGIES

Finally, in Lesson 4, we describe a number of strategies for promoting and marketing an e-business including web advertising, permission marketing and relationship marketing. We look at case studies, and conclude with emphasising the need to integrate on-line marketing strategies with those carried out in traditional media.

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in e-Business and the Consumer.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.
OUR PASS RATE
Business & HR
97.5%
(National Average 51.8%)
100% online
learning
0 units
4 guided
learning hours

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,870 Trustpilot reviews

Read all reviews →
Verified

She explained all the things very…

She explained all the things very perfectly. And her guidance and patience is amazing.

Priyesh K. 4 Sep 2026
Verified

Really pleased with the experience…

Really pleased with the experience signing up for my course. The whole process was straightforward and everything was explained clearly, including the course structure and what to expect. John Craig was friendly, knowledgeable and helpful throughout, answering all my questions without making me feel pressured into signing up. Great customer service and a very positive start to the course. I’m looking forward to getting started and would definitely recommend them to anyone considering furthering their qualifications.

Brad 4 Sep 2026
Verified

Zoe was extremely patient with me and…

Zoe was extremely patient with me and very great at her job!

Josie D. 4 Sep 2026
Verified

100% recommend!!

100% recommend. I got support from Joe and he was extremely helpful answered all my questions and concerns and helped me through the payment process.

Isabella C. 4 Sep 2026
Verified

Great experience

Fast easy kind friendly got the job done with relevant information

Natasha G. 4 Sep 2026
Verified

This review is regarding Pal from…

This review is regarding Pal from customer services. I contacted learndirect customer services to enquire about my certificate. My call was promptly answered by Pal who was extremely helpful and polite. He immediately emailed me proof of course completion. Thank you Pal.

Deb 4 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Call us
today
Enrol now Call us