Business Skills




Overview
The title of this course is Business Skills, and that is exactly what it covers. What skills do you need in business? You will cover anything from getting a job, writing a letter or a report, doing a presentation, word-processing and other computer applications. As you can see there are many different skills involved in these varied functions. Many of the skills you will cover will also benefit you in your studies.
The areas covered are also fundamental to your everyday life whether you are applying for a job, writing a letter to apply for a grant or a mortgage, working out your personal finances on your computer, speaking at a special anniversary or conducting a meeting of your local music society.
Whatever your career or your interests, in today's business environments you need to be able to communicate and to use a computer!
Unit 1 - Study Skills
Introduction
Objectives
Approaches to learning
Organising yourself for study
Reading skills
Getting to know your textbooks
Notetaking skills
Preparing assignments
Unit Summary
References
Unit 2 - Business Communication
Introduction
Communication: Some Theories and Models
Barriers to Communication
Formal and Informal Communication
Unit 3 - Effective Business Writing
Introduction
Introduction to Effective Business Writing
Writing Letters, Memos and Faxes
Writing Effective Reports
Unit 4 - Presentation and Social Interaction Skills
Introduction
Objectives
Oral Presentations
Business Meetings
Self Presentation for Job Selection
Organisational Culture and Recruitment
Unit 5 - An Introduction to Computers and Windows
Introduction
An Introduction to Windows
Controlling windows
Using Computer Disks
Launching Applications 2
Working with Files
Filing Structures
Computer Viruses
Changing Your Windows Settings
Unit 6 - Wordprocessing with Word
Introduction
What Can Your Wordprocessor Do?
Finding Your Way
Basic Styles
More Wordprocessing Techniques
Formatting Paragraphs
Other Features
Finishing Your Documents and Moving Forward
Unit 7 - Spreadsheets using Excel
Introduction
Introduction to Spreadsheets
Basic Excel Techniques
Using Formulae and Functions
Formatting: Changing the Appearance of the Worksheet
Basic Charting
Advanced Functions
Using a Worksheet for "Database" Activities
Worksheet Construction
Unit 8 - Databases Using Access
Introduction
Database Basics
Creating a Table and Using Forms
Reports
Relational Databases and Queries
Field Validation
Labels
For a more detailed syllabus on this course, click here
Modules
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
- The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
What is NCFE
NCFE is the UK's longest established awarding body, recognised as a highly professional and responsive organisation, committed to maintaining excellent customer service and a friendly approach.
NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.
Accreditation by NCFE is a guarantee of quality. It means that the college has been inspected and approved by an independent and experienced education professional and is quality audited biannually by NCFE. The centre delivering the programmes has been licensed by NCFE on the basis of its own quality systems. At the end of an accredited course, successful learners will also receive an NCFE Award certificate of achievement.
For more information on this award, click here
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Certification

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
Level 3 Business Skills Certificate of Achievement
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that learndirect has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by learndirect to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
To view a sample of the ABC Certificate of Achievement, please click here.
The title of this course is Business Skills, and that is exactly what it covers. What skills do you need in business? You will cover anything from getting a job, writing a letter or a report, doing a presentation, word-processing and other computer applications. As you can see there are many different skills involved in these varied functions. Many of the skills you will cover will also benefit you in your studies.
The areas covered are also fundamental to your everyday life whether you are applying for a job, writing a letter to apply for a grant or a mortgage, working out your personal finances on your computer, speaking at a special anniversary or conducting a meeting of your local music society.
Whatever your career or your interests, in today's business environments you need to be able to communicate and to use a computer!
Unit 1 - Study Skills
Introduction
Objectives
Approaches to learning
Organising yourself for study
Reading skills
Getting to know your textbooks
Notetaking skills
Preparing assignments
Unit Summary
References
Unit 2 - Business Communication
Introduction
Communication: Some Theories and Models
Barriers to Communication
Formal and Informal Communication
Unit 3 - Effective Business Writing
Introduction
Introduction to Effective Business Writing
Writing Letters, Memos and Faxes
Writing Effective Reports
Unit 4 - Presentation and Social Interaction Skills
Introduction
Objectives
Oral Presentations
Business Meetings
Self Presentation for Job Selection
Organisational Culture and Recruitment
Unit 5 - An Introduction to Computers and Windows
Introduction
An Introduction to Windows
Controlling windows
Using Computer Disks
Launching Applications 2
Working with Files
Filing Structures
Computer Viruses
Changing Your Windows Settings
Unit 6 - Wordprocessing with Word
Introduction
What Can Your Wordprocessor Do?
Finding Your Way
Basic Styles
More Wordprocessing Techniques
Formatting Paragraphs
Other Features
Finishing Your Documents and Moving Forward
Unit 7 - Spreadsheets using Excel
Introduction
Introduction to Spreadsheets
Basic Excel Techniques
Using Formulae and Functions
Formatting: Changing the Appearance of the Worksheet
Basic Charting
Advanced Functions
Using a Worksheet for "Database" Activities
Worksheet Construction
Unit 8 - Databases Using Access
Introduction
Database Basics
Creating a Table and Using Forms
Reports
Relational Databases and Queries
Field Validation
Labels
For a more detailed syllabus on this course, click here
Modules
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
- The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
What is NCFE
NCFE is the UK's longest established awarding body, recognised as a highly professional and responsive organisation, committed to maintaining excellent customer service and a friendly approach.
NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.
Accreditation by NCFE is a guarantee of quality. It means that the college has been inspected and approved by an independent and experienced education professional and is quality audited biannually by NCFE. The centre delivering the programmes has been licensed by NCFE on the basis of its own quality systems. At the end of an accredited course, successful learners will also receive an NCFE Award certificate of achievement.
For more information on this award, click here
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Certification

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
Level 3 Business Skills Certificate of Achievement
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that learndirect has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by learndirect to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
To view a sample of the ABC Certificate of Achievement, please click here.

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