Click here to
- Click here to Request a Callback

The State of Learning

Discover what’s driving adults to invest in education during economic uncertainty, why online learning could be the saviour during the cost-of-living crisis, and how a digital-first society could impact traditional learning as we know it.

Our first trend report, The State of Learning, provides insight into the commercial education industry and how it’s adapting to cater to the demands of learners during a time of national economic struggle.

By surveying a sample of learndirect customers, we were able to build a profile of the modern learner and identify core motivations for gaining qualifications through online learning, breaking it down generationally and geographically.

We also look ahead to the future, gathering thoughts on how digital education will affect traditional learning.

The report includes topics, such as:

  • Key motivations for choosing online education during economic uncertainty
  • Generational attitudes towards the current UK education system
  • How Boomers are handling digital advancements
  • NHS strikes and if they’re putting off the desire to get into nursing
  • A North/South divide in values related to online learning
  • How qualifications could be the route out of the cost-of-living crisis
  • Views on how digital learning could affect the future of traditional education
  • Insight into the demand for professional upskilling

To explore our findings and get a better understanding of the commercial education industry, download our report here.

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,581 Trustpilot reviews

Read all reviews →
Verified

Excellent customer service

Abraham was friendly, engaging and patient. Good selection of courses. Excellent customer service.

Ian L. 12 Oct 2026
Verified

Great experience

Great experience. The enrollment process was easy and swift. The course was high quality teaching. Totally recommend.

Ana B. 12 Oct 2026
Verified

Harley

Harley, was really helpful and polite, talked me through everything that the course was about and made sure i new/understood what i needed to do. Even when I had trouble with the enrolment process he was quick at answering my email back and getting me signed up, Thank you harley for your help

Jade 12 Oct 2026
Verified

I got very informative and great help…

I got very informative and great help from Maddie on where to contact my tutor, the information was clear and concise customer service and I'm thankful for her help.

Callum J. 12 Oct 2026
Verified

Service has improved massively and the…

Service has improved massively and the response time is quick and they are vey helpful.

Emily W. 12 Oct 2026
Verified

Ben Harvey learn direct

I was applying to my nursing he diploma with learndirect and experienced great customer service from Ben Harvey who was patient and very helpful

Elias B. 12 Oct 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies