Lines now open
- Click here to Speak to a course adviser now
or call us on 01202 006 464

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,317 Trustpilot reviews

Read all reviews →
Verified

Very professional and made booking my…

Very professional and made booking my course super easy. I received instant access to the online course and all the information I needed to make any adjustments to my profile. Thank you Tom for amazing customer service.

Tina 29 Sep 2026
Verified

I recently enrolled in a course with…

I recently enrolled in a course with Learndirect and was assisted by Nessrine. She was extremely helpful, clear, and efficient in guiding me through the enrollment process and getting me started. Excellent customer service—thank you, Nessrine!

Frank 29 Sep 2026
Verified

Westley was very helpful helping the…

Westley was very helpful helping the scared indecisive me, to book my level 3 in care

Sharon D. 28 Sep 2026
Verified

Learn direct we’re great

Learn direct we’re great. They answered all my queries and were really helpful with explaining each course to me.

Abi 28 Sep 2026
Verified

Ben was really helpful

Ben was really helpful. On the phone, he helped me get signed in and answered any questions I had.

T 28 Sep 2026
Verified

Helpful

Very helpful and easy process to get the course up and running

Lydia 28 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies

Call us
today