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To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

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learnersupport@learndirect.com

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Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

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Thursday
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Sunday
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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,627 Trustpilot reviews

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Verified

Quick and easy enrolment

A lovely young man called Freddie contacted me to enrol me on the course . Very pleasant and efficient

Mary C. 17 Aug 2026
Verified

Amazing service

Amazing service, The agent i spoke to, Callum, was really helpful and went through everything that i needed to know as well as ensuring i knew the answers to any quries i had

Sam 17 Aug 2026
Verified

Very quick response and was able to…

Very quick response and was able to change my account info very fast which is perfect for my time frame with sending my units through. Honest 5 Star review wish I could say I whole lot more

Joshua.J V. 17 Aug 2026
Verified

I researched the company learn direct

I researched the company learn direct. I requested a phonecard and Freddie the guy that called was really helpful explaining the course and helped me with completing the paperwork which was a huge help. Very pleasant and am now signed up.

Anita 17 Aug 2026
Verified

The service was amazing

The service was amazing. I also received a discount upon registration. Sirin was very helpful and patient with me during my inquiry process all the way to registration . All my questions were answered to satisfaction. It’s an amazing team. I would definitely recommend it .

Anotida N. 17 Aug 2026
Verified

I had a great experience with Edina

I had a great experience with Edina, who was very helpful and supportive in resolving an issue with my course access. She was friendly, professional, and quick to assist me. I really appreciate her help and would highly recommend her.

Joel W. 17 Aug 2026
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