Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

9am-6pm Monday to Thursday

Friday 9am-5pm

Saturday 9am-5pm

A Text Relay service is available for learners who are deaf, hard of hearing or speech impaired.

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.4 out of 5

Based on 31,207 Trustpilot reviews

Read all reviews →
Verified

Ethan’s helpfulness

Ethan was very helpful and straightforward with explaining everything! He also answered any questions I had.

Tay B. 21 Jul 2026
Verified

Quick, affordable pay plans and great service

The enrolment process was quick and easy. Scott Chapmans customer service was A class and made everything swift and simple. Looking forward to completing the course.

Joshua W. 21 Jul 2026
Verified

Arron was amazing at helping me…

Arron was amazing at helping me understand the cause, especially as it was for a younger learning. Extremely helpful with the brackdown of the cost, especially as I was confusing my self with it all.

Kate 21 Jul 2026
Verified

Samuel Aniado

Samuel Aniado, you were extremely helpful! Thank you so much for being patient with me and helping me with my application. You helped me step by step and made sure everything was complete. I am looking forward to beginning my Paramedic Science course.

Narinder K. 21 Jul 2026
Verified

Friendly, helpful and welcoming

Jarel was very friendly, welcoming and helpful. He answered all my questions and made the enrolment process very simple and easy!

Leah B. 21 Jul 2026
Verified

Amazing

Courtney is amazing, friendly, relatable and enthusiastic, amazing customer service I wish everyone was like her.

Emma J. 21 Jul 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

By signing up you agree to our Privacy Policy. Unsubscribe any time.

Request a callback

Speak to a friendly course adviser at a time that suits you.

Take the career quiz

Answer a few questions and find the path that fits you.

Accredited & trusted

Working with the UK's leading awarding bodies