Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,901 Trustpilot reviews

Read all reviews →
Verified

I spoke with such a lovely advisor who…

I spoke with such a lovely advisor who helped me sort a course for my son. So helpful, had it all sorted in no time with all the info we needed. No fafffing around. Thankyou

Laura J. 7 Sep 2026
Verified

Learn Direct are very supportive.

I got in touch with Learn Direct because I have decided to change my career. Having spent 43 years in the care industry working with babies right through to palliative care for the elderly in various settings. I spoke to a lovely lady called Yulia who answered my many questions and made me feel at ease. She was not pushy to get me signed up (unlike some others). Yulia also listened to what I had to say regarding my reasoning behind a career change. Not judgemental at all. I was in control of my decisions.

Jay 6 Sep 2026
Verified

Excellent from start to finish

It was a great help Ethan helped with my application, he was patient and pointed me in the right direction and helped me from start to finish. The customer service was prompt and excellent.

Caroline F. 5 Sep 2026
Verified

Tom was very helpful

Tom was very helpful, and made the signing up experience really smooth. Couldn't of asked for a more smooth experience.

Megan 5 Sep 2026
Verified

Solomon made my day

Solomon made my day. Very insightful, took his time to explain everything to me. Good manners and very kind. Perfect start to what's going to be an amazing time in my life helping others. Thank you

Luke H. 5 Sep 2026
Verified

Highly recommend…..

Highly recommend….. I requested a call back and got a call within 12hours from Courtney who was very knowledgeable and answered all my questions perfectly. I signed up to do the canine behaviour course bundle and she talked me through everything to get me up and running.

Alex H. 5 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

Accredited & trusted

Working with the UK's leading awarding bodies