Communications 3: Communicating With Your Team | learndirect

Communications 3: Communicating With Your Team

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Overview

This module further develops the concepts and principles introduced in modules one and two and illustrates how they can be used to improve communication and working relationships between practice staff. We explore team dynamics including relations within the practice, personal issues, and appraisal and goal setting. Effective team communication can be essential creating an effective working atmosphere and providing the best possible care to the patients.

Modules

On completion of this CPD course, you should be able to:

  • Handle common interpersonal issues e.g. influencing behaviour change, motivating, counselling, disciplining
  • Adopt assertive strategies where appropriate
  • Manage communication within groups (e.g. team meetings)
  • Conduct appraisals (including goal setting)
  • Recognise and adapt to different communication styles in the team
  • Provide more effective guidance to other team members

Prevent and manage conflict within the team

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communications 3: Communicating With Your Team.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.

Hear from our past Students

This module further develops the concepts and principles introduced in modules one and two and illustrates how they can be used to improve communication and working relationships between practice staff. We explore team dynamics including relations within the practice, personal issues, and appraisal and goal setting. Effective team communication can be essential creating an effective working atmosphere and providing the best possible care to the patients.

Modules

On completion of this CPD course, you should be able to:

  • Handle common interpersonal issues e.g. influencing behaviour change, motivating, counselling, disciplining
  • Adopt assertive strategies where appropriate
  • Manage communication within groups (e.g. team meetings)
  • Conduct appraisals (including goal setting)
  • Recognise and adapt to different communication styles in the team
  • Provide more effective guidance to other team members

Prevent and manage conflict within the team

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Qualifications

On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communications 3: Communicating With Your Team.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

View a sample of the certificate (opens in new window)

learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK

  • Each year around 6,000 businesses equip their staff for success with learndirect
  • learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
  • Almost 700,000 maths and English test passes have been achieved with learndirect.
  • 300,000 people fulfilled their career ambitions last year with learndirect.
  • Over 250,000 apprentices have achieved with learndirect.

Hear from our past Students

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