Getting ready for Merlin re-accreditation

Our next assessment is w/c 20 June 2016 and all of our supply chain partners are in scope. Read more about what Merlin is, the process and your role.

What is the Merlin Standard?

The Merlin Standard has been designed to support organisations to develop, recognise and promote sustainable excellence and positive partnership working within supply chains.

As part of our DWP contracts, learndirect are required to maintain accreditation with the Merlin Standard.   However, aside from being a contractual obligation it is a Standard that learndirect whole heartedly embrace and we work hard to have positive partnerships with all our supply chain partners. We have embedded the Merlin principles into how we work with all our supply chain partners as is reflected in the Supply Chain Management Framework (SCMF).   You may recall at the last assessment we achieved an ‘Excellent’ grade and aspire to maintain this level of achievement this time round.

When will the assessment take place?

The assessment will take place w/c 20 June 2016.

The Process: Preparing for the assessment

Many of you will have been involved in the previous Merlin assessment. However, it is notable that there are some changes this year.

In preparation for this assessment learndirect has been asked to submit the email address of a senior manager for each of our supply chain partners.

This information will be used by Merlin to issue a confidential on-line survey to all partners. This survey will ask questions about all aspects of the Merlin Standard and how learndirect work with your organisation, we expect the survey to take place towards the end of April.

As part of the survey you will be asked if you would like to be interviewed by the Merlin assessor. If you do not wish to participate in the survey you will need to ‘opt out’, you can do this by emailing

We hope you will work with us to make this a very successful assessment by taking the opportunity to highlight some of the best practice we have shared together since our last assessment took place back in 2014.

If you have any questions or concerns, please don’t hesitate to contact me Sandra Smith ( or your supply chain manager