Help with a course purchased online or via Groupon

If you have purchased a course from learndirect and need to get in touch with us, you can do so via our eCourses customer helpline or by completing the form below.

The helpline will provide customers with:

  • Pre-purchase information and support
  • Assistance with the purchase and enrolment process
  • Post-sales technical support and help with any account management, access issues or refunds

Please note that tutor support (e.g. help with understanding the course content) is not provided – all the learning support is built into the course.

Phone: 0116 3667554

We’re open Monday-Friday 8am to 6pm, closed on Saturday and Sunday.

Thank you for your enquiry

We will get back to you as soon as we can and within five working days.

Please complete the form below, then click the 'submit' button.
(Fields marked with a * must be completed)

Please leave this field empty.

It will help us to quickly resolve your issue if you can supply as much of the information below as possible.

We'll use the information you provide on this form only to process your enquiry. This information may be retained in our systems to help us deal with any future questions or issues you may have. We don't share your information with any third party, except those we contract with to act on our behalf. We ensure they also look after your information in accordance with the Data Protection Act. You can find out more about how we use your information in our Privacy Policy and Terms and Conditions.