If you have purchased a course from learndirect and need to get in touch with us, you can do so via our eCourses customer helpline or by completing the form below.
The helpline will provide customers with:
- Pre-purchase information and support
- Assistance with the purchase and enrolment process
- Post-sales technical support and help with any account management, access issues or refunds
Please note that tutor support (e.g. help with understanding the course content) is not provided – all the learning support is built into the course.
Phone: 0845 872 0215
We’re open Monday-Friday 8am to 6pm, closed on Saturday and Sunday.
Our enquiries phone line will be closed from 4.30pm Friday 26th to 8.00am Tuesday 30th May.
Social media channels will also not be staffed during this period.
We will respond as soon as we can to your enquiries.