Developing qualified staff

At learndirect we’re keen to ensure we offer clients as good a service as we can. One way of doing this is by making sure those people dealing with clients have the skills and knowledge they need.

We have our own in-house training resource which offers a number of professional qualifications (see full list in the table below).  The training is delivered remotely using a range of delivery formats including video seminars, podcasts and online assessment tools. Our virtual learning environment enabling users to access innovative training tools 24/7, whilst making managing these training programmes quicker and easier.

Many of our level 3 certificates and diplomas and level 4 qualifications can be funded through a 19+ Advanced Learner Loan and we can provide support and guidance on how to access these.

A full list of our professional qualifications is below. We’ll shortly be sending you a survey which allows you to give feedback on your training needs so we can make sure we’re providing cost-effective training to suit you.

Qualifications table 1 Qualifications table 2