Developing the skills of your staffGiving your staff the confidence to use IT could have a real impact on performance and ensure that they have the skills needed to excel in a 21st century business.
That’s why we’ve drawn on our vast experience and suite of qualifications to ensure our training meets the needs of your business and your staff.
Training and skills needs consultationWe are in the process of consulting with businesses on their training and skills needs. Please help us by completing the short survey below.
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Fully funded training*Thanks to the European Social Fund and the Education and Skills Funding Agency, training is fully funded in the following areas:
What packages are on offer?
IT Skills packageOur IT package features a combination of online and classroom based learning, and is a great way to develop the skills of staff who are perhaps new to your business. This package is comprised of 13 hours online learning and 50-70 hours tutor-led learning.
Online modules include:
- Managing customer data
- Manual handling
- Building relationships with customers
- Difficult situations – a guide to dealing with problems
Your staff will benefit from dedicated tutor support to guide them through their learning. Upon successful completion they will achieve an ECDL certificate (Level 1 or Level 2).
What are the business benefits?Upskilling your staff not only increases productivity and boosts efficiency it also motivates and makes people feel valued. Time can be lost by employees' inability or reluctance to use technology.
Research has also shown that a lack of development opportunities is the most important factor in an employee's decision to move onto a new role, so with our funded IT courses, it’s a win-win!
FundingOur training is fully funded* so there’s no cost to you or your employees. We’ll work closely with you to help you understand the funding and course options available to you and your staff.
ProgressionOnce your staff have completed their course their learning doesn’t have to stop there, we can support them in progressing their career within your business. We offer a wide range of courses including higher level professional qualifications and Apprenticeships to provide career progression pathways for your staff.
Why learndirect?learndirect is the UK’s largest provider of skills, training and employment services and has supported more than 75,000 organisations to improve the skills of their workforce.
Our tailored approach will meet the unique needs of your business, equipping your people with new skills and qualifications designed to tackle skills gaps and boost productivity.
For more information call our expert advisors on 0345 5210066 or fill in the form to arrange a callback.
*Subject to eligibility criteria
Find out more about our skills support for the workforce programme >>